Scott Clark Nissan
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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It was a great experience and everything went well. Very polite and kind customer service Representative. I will ask Very polite and kind customer service Representative. I will ask More
Darrius, My salesman did a great job processing my paperwork. Overall, the staff were great to work with. They helped me set up car play and the Nisan Connect which is a great feature for the car. paperwork. Overall, the staff were great to work with. They helped me set up car play and the Nisan Connect which is a great feature for the car. More
We did purchase a vehicle here, and we are happy with that vehicle. It was just an average experience at first, and was originally 3 stars, that had a few issues. We were there mid-afternoon and ende that vehicle. It was just an average experience at first, and was originally 3 stars, that had a few issues. We were there mid-afternoon and ended up leaving 2 hours after closing. We did stop in to drive one vehicle and switched to another after the first was not what we were looking for. This did add time to our day. But in the end, we did feel rushed to get back home after such a long day. We only received one key and no floor mats. It was a used car and both of these are on us for not following up after asking about a second key and not getting confirmation. We thought there were floor mats but were told we were mistaken. Again, on us in the end. These two issues added an extra $700 to the deal as this was out of our pocket on top of the purchase. We will look closer and bring our issues up earlier and with management next time, but they do their job here and I can say customer satisfaction is not just a slogan but an actual goal! We will visit them to see if they have our next vehicle the next time we look. We were contacted about our experience and were given solutions that were not offered at first. We ended up getting a second Factory key to the vehicle and reimbursed for the items that were short on delivery (floormats and blank key fobs) that could have been a cost to us on top of the original purchase price. In the end, the deal that we thought we got was the deal we ended up getting. That level of making it right is not something everyone does these days. Kudos to the team for making happy customers out of us! I know we appreciate it! We really did get a fair price for our vehicle; paid a fair price for the vehicle we purchased and got the car that we really wanted. We will be going back and will send others who are looking to this store. A misunderstanding that led to great relationships because of willingness to listen. That is not normal these days! Just go here! More
I’ve been having my cars serviced at this dealership for over ten years now. The service team has been great and knowledgeable about my vehicles and given me good advice on my vehicles upkeep. I will defini over ten years now. The service team has been great and knowledgeable about my vehicles and given me good advice on my vehicles upkeep. I will definitely keep bringing my cars to this location for service. More
Great customer service and staff is knowledgeable about the products and services rendered. Keep up the good work! the products and services rendered. Keep up the good work! More
This was first time here and my service advisor Nigel Y, had phenomenal customer service. He gave me a quick tour of the facility and I really appreciate it. Thank you and I’ll definitely be back to y’all l had phenomenal customer service. He gave me a quick tour of the facility and I really appreciate it. Thank you and I’ll definitely be back to y’all location More
I want to acknowledge COLE PETTITT Scott Clark Nissan Service Advisor. He has aided me with my vehicle maintenance needs on 3 occasions. Always with a smile, courtesy, patience to my concerns and explain Service Advisor. He has aided me with my vehicle maintenance needs on 3 occasions. Always with a smile, courtesy, patience to my concerns and explain solutions. He shows me that he cares. What more can a customer ask for!? His demeanor never changes with each visit. I hope for the pleasure of dealing with him per each visit. I’ve been a long standing customer and I’ve developed nothing short of TRUST FOR THIS DEALERSHIP. I’m a Nissan manual truck lover most of my years but needed a used truck and Nissan Dealership worked within my budget with a used Toyota Tacoma truck. Trusting Scott Clark Nissan so much that I ONLY GET MY TOYOTA maintenance there. I LOVE the atmosphere. A one time repair ( clutch) had to be repaired at a Toyota dealership and their customer service was OK but I prefer Scott Clark Nissan for all maintenance and repairs when needed if possible. Comfortable with everything about SCOTT CLARK NISSAN. More
Service with a smile always depend on them to advise me as to service needs coming up as to service needs coming up More
Chavis listened to my situation and facilitated resolution for my concern. He was respectful and spoke directly and personably. resolution for my concern. He was respectful and spoke directly and personably. More





