Scott Clark Nissan

Scott Clark Nissan will work for you After a rocky start to our car buying process, Scott Clark Nissan did everything in their power to help us get into the vehicle our family was looking After a rocky start to our car buying process, Scott Clark Nissan did everything in their power to help us get into the vehicle our family was looking for. They were prompt to all us back and worked hard to get us the interest rate and payment we needed. All in all, we appreciated their willingness to work with us! More

Purchase of new nissan I called the # on line after deciding that Nissan had the most competitive prices. I had a prior Nissan when married . We had it for 12 years so I kn I called the # on line after deciding that Nissan had the most competitive prices. I had a prior Nissan when married . We had it for 12 years so I knew the car could be counted on. I was assured by the internet manager, Jay Byrd, that they would have a selection of Nissans and that I could walk out of Nissan with a final total of $12,000 to finance. I already had financing with the credit union. We discussed that the basic standard nissan with nothing on it was 11,999, and 12,999 for the automatic. I only absolutely had to have an automatic. I also wanted power locks and even power windows if possible. But mostly, I wanted the power locks for safety since I am a senior. I was given a test drive in a basic automatic and told they would bring a car from another location. He asked if I wanted dark/light as far as color in and out. He also asked if I would consider his financing if he could get it for the same percentage or less than the 3.75 I already had. I agreed that would be fine. He went back and forth with a manager about the price, etc. At this point we were talking about payments and I agreed to a car with payment of $225. or less; this was considering getting financing for 3.75 or less and walking away having paid $12,000 after down payment of $500 and trade in. He came back and said $229 per mo and I said yes. He showed me a medium grey/tan car and I was very pleased with the look. It did not have power locks and in total I asked three different times how much it would be to get the power locks put in. When I got in finance after nearly 4 hours nothing was the same. I was getting nothing except an automatic which would have been fine, but now the interest was 5.34%!!!! I saw the price with financing was $19549 and it looked like I was paying $16,246.24 for the car. So I started looking at the paperwork and I told him I was told and agreed to 3.75 or less not 5.34! I said I was leaving and he said "GO AHEAD". He was intimidating the whole time and I was exhausted. I should have left right then; I was quite upset and then he did say if I paid an extra $30 a month I would pay it off early and it would amount to the same as the credit union or I could refinance with the credit union in 90 days.. He said I would lose the $1000 incentive if I financed earlier than the 90 days. He said without the 1000 dealer incentive, the payment would be worse with the credit union. He also said he would check on the locks and did and they were $900. I was still quite upset, and beyond exhausted, but I did end up signing the papers that were left. I just wanted to get out of there. A few days later I had a flat tire. AAA said there was no puncture that they could see. They put on the donut and I called the dealership and was told "so just bring it in we will repair it"! I asked if they knew how far I lived and at this point I became really upset about everything. It was the final straw. I called Jay and told him how unhappy I was. He had never showed me any other cars or indicated there were any other cars or additions to the car to make up for the price. He stated he was not responsible for the financing part and I shouldn't blame him. He said he had nothing to do with credit. I later had a call from a manager named Nate, whom I was pleased with. He offered to have the power locks put on for $300 instead of the $900 quoted. He also explained some of the financing stuff. He also told me I could refinance with the credit union in 30 days, not 90. Back to the tire, I couldn't drive all the way to the dealership on the donut since you're not supposed to drive over 50 miles on it. I took it to a tire place and there was a puncture and they patched it. I am pleased about Nissan agreeing to do the power locks, and further to do them at my house. I am, however, still upset at the lies, rudeness, and intimidation I experienced - especially the intimidation of the finance manager. At this point, the locks will be installed at my house soon. More

The process was quick and easy...they even fed us lunch while there. They also bet the interest rate of my credit union. Thanks again! Loving my Malibu and my new "lighter" gas payments!! while there. They also bet the interest rate of my credit union. Thanks again! Loving my Malibu and my new "lighter" gas payments!! More

2nd Nissan Purchased with Jay Byrd at Scott Clark We bought our first car with Jay in January 2012. We picked out what we wanted on the Internet, went in and got it. Great customer service! We boug We bought our first car with Jay in January 2012. We picked out what we wanted on the Internet, went in and got it. Great customer service! We bought a Nissan Rogue so we could get good gas mileage to travel with our daughters AAU team last summer. We weren't really looking to buy another car but received a call from Cameron Fields, who is a new salesman. He had such great interpersonal skills and followed up on a couple of different occasions. My husband is 6'4" and we didn't have enough room for coolers, gym bags, and suitcases with the Rogue. We decided to look at a Pathfinder. They stayed late because we were driving from Camden and gave us a great deal. Everyone was great! We will be back! More

My experience at Scott Clark Nissan was one of the best I've ever had since I've been buying cars. Jay Byrd and Brian Martin were very professional and courteous. I traveled from Virginia to purchase this I've ever had since I've been buying cars. Jay Byrd and Brian Martin were very professional and courteous. I traveled from Virginia to purchase this car for my daughter. I could have went to any car lot in Virginia, but I know I would not have had the experience that I had at Clark Nissan. I would recommend Jay Byrd to anyone that is interested in buying a car. When I purchase another car in a few years, I will be visiting Clark Nissan. More

I went in to the dealership looking for a specific car that I saw online (2011 Nissan Altima). When I arrived, Jarmaca happily greeted me in the parking lot and offered his assistance. The car that I came that I saw online (2011 Nissan Altima). When I arrived, Jarmaca happily greeted me in the parking lot and offered his assistance. The car that I came to see had been sold that weekend but Jacques came out with Jarmaca and assured me that they would be able to find me something of similar make and price. Jarmaca was very helpful, knowledgeable and happy to help me find something that I would like. After test driving a 2010 Nissan Altima I absolutely loved it and went through with the purchase. They were able to match and even go below the interest rate that my insurance company offered and they were lenient on the price of the car because of my initial reason of coming in. Overall, this was a wonderful experience. They had very nice cars on the lot and a wonderful staff. I would highly recommend this dealership to anyone looking for a car in Charlotte. More

My experience at Scott Clark Nissan is one that I will always recall when I think of what it really means to provide your customers with great service. Not only was I a satisfied customer, but I will rema always recall when I think of what it really means to provide your customers with great service. Not only was I a satisfied customer, but I will remain a loyal customer because of the manner in which my transaction was conducted. The sales rep went above and beyond by obtaining a list of prices for my set criteria and ensuring that all my needs were met. It's like he knew my expectations and very well exceeded them. I'm very thankful and happy to be driving my brand new Nissan Altima. :-) More

This place was a nightmare. I live two hours away from here and the guy I was dealing with called to tell me that they had three cars in my price range with the miles I wanted and the year I wanted. I tol here and the guy I was dealing with called to tell me that they had three cars in my price range with the miles I wanted and the year I wanted. I told him ahead of time I did not want to come out unless they for sure had at least three cars in my price range since I was two hours away. I get there and the guy I spoke with was not available so someone else shows me one out of my price range and another not in the year range I asked for. I asked for a Manager and was belittled by him. On top of that was lied to about what cars they had and it turns out the guy had said they had the cars just to get me there. Two hours of a wasted trip and money. They don't care about you or your wants and needs only but what they can sell you. More

I purchased a 2011 Honda Accord. Car was clean and in great shape. Low mileage and great warranties. David pickerling sold me the car and Brian Martin got the financing. Brian Martin went above and beyon great shape. Low mileage and great warranties. David pickerling sold me the car and Brian Martin got the financing. Brian Martin went above and beyond to get this car financed and I truly appreciate all of his work! The car needed a new key as the remote didn't work. They sent a key service company to my job to replace the key! That's going above any expectation I had as I thought I'd have to go back to dealership to get the key. I appreciate every one working with me and when I'm ready to buy another car in a few years, Scott Clark has earned my business! More

Jay Byrd is the ideal sales consultant that car dealerships should have. He listens, advises and does his best in getting what you want. Jay impressed me with his focus in helping me with my concer dealerships should have. He listens, advises and does his best in getting what you want. Jay impressed me with his focus in helping me with my concerns of getting a good lender that will be beneficial to my credit profile. I love the car that was ideal for me to what i wanted which was a 2010 Nissan Altima 2.5 S (2 door) red coupe. It's great on mileage and definitely comfortable when driving it. The car, the program in extending the warranty and other deals to which i get to benefit in my purchase was totally a huge great impression that Jay & Scott Clark Nissan has given me!!! I have been promoting my car and share my experience with others. Especially telling others not only to go to Scott Clarks Nissan but to definitely look for Jay Byrd!!!! That's the man that makes it happen, having you leave the dealership with a smiling face full of satisfaction!!!! This purchase is not only pleasing cause i got what i wanted but also because my credit will be even better all because of that AWESOME financing department!!!!! Thanks Jay Thanks Kristen Thanks SCOTT CLARK'S NISSAN YOU GUYS ROCK !!!!!!!!! More