Scott Clark Nissan

Happy Customer I had a pleasant experience and wasn't pressured in anyway. Sometimes you can go to a dealership and the customer service is absolutely rude, but at S I had a pleasant experience and wasn't pressured in anyway. Sometimes you can go to a dealership and the customer service is absolutely rude, but at Scott Clark Nissan everyone was very professional and outstanding customer service. My sales lady " Ms. Tonya M. Blackwood" was outstanding we laughed and joked, smiled and so friendly. She deserves Kudos, continue keeping the potential customers comfortable. Thank you I'm enjoying my new vehicle and I would recommend Scott Clark Nissan. You guys get an A++++++++++. Smile! A Happy Customer E. Galloway Gastonia, NC P.S. The Lunchtime Food was great.... More

Service is awesome The service team at Scott Clark Nissan is awesome, especially bobby Jackson. He has been my family's service rep since we purchased our Nissans in 07. The service team at Scott Clark Nissan is awesome, especially bobby Jackson. He has been my family's service rep since we purchased our Nissans in 07. He always makes our visit pleasant delightful and very helpful. Always gives us great advice for the maintenance of our vehicles. Also, always sets our wait time expectations and ensures our vehicles are serviced in a timely manner. I will not consider purchasing any car other than a Nissan and especially not from anywhere else except Scott Clark Nissan. Thank you from the Clausen family. More

Great experience! My husband went in knowing we were upside down on our car but needed something more reliable. We met Cameron as soon as we walked in. He got us exactl My husband went in knowing we were upside down on our car but needed something more reliable. We met Cameron as soon as we walked in. He got us exactly what we wanted and for the exact price we wanted even though we were upside down on our car. Would recommend them to anyone! More

Troy was awesome!!! I came to Nissan after leaving the Honda dealership and almost buying a CRV. I walked in, was greeted by Troy and immediately could tell he was going I came to Nissan after leaving the Honda dealership and almost buying a CRV. I walked in, was greeted by Troy and immediately could tell he was going to be able to get me into the car I wanted. He showed me the comparable car to the CRV, the Rogue, I sat in it, and immediately loved it. We took it for a quick test drive, and afterwards I told him if he could get me into that car with a similar deal that Honda was offering i would buy it today. Troy knew i was in a hurry, and knew exactly what i could afford. He was great. This was the easiest car shopping experience i have had!! I will recommend all my friends to Scott Clark, but more specificially to Troy! More

Overall good experience Overall I would purchase another vehicle from Scott Clark Nissan. Thanks to Marty Abernathy for getting my blue tooth issue resolved within minutes. Overall I would purchase another vehicle from Scott Clark Nissan. Thanks to Marty Abernathy for getting my blue tooth issue resolved within minutes. I am happy with the truck and happy with my experience with Jay and the rest of the Scott Clark team. More

Thanks !!!!! Great staff, Great Teamwork!!!!!! Sales team was able to meet my objective with trade in and upgrade to larger SUV! Thanks Marty and Sam for the time and conversation, great buying e Sales team was able to meet my objective with trade in and upgrade to larger SUV! Thanks Marty and Sam for the time and conversation, great buying experience at Scott Clark Nissian!!! More

purchase new Quest WE brought our Quest to have work done, we ask to see 2014. then 4 hr. later we bought a new van. Everyone was nice, answered all questions we had, an WE brought our Quest to have work done, we ask to see 2014. then 4 hr. later we bought a new van. Everyone was nice, answered all questions we had, and I think we got a great deal. we love the car. will be brining it to that dealership for maintanence Sandra was very helpful answering our question. Will was great saleman, not pushy! thanks More

New Car Purchase I was looking for a particular trim package on a 2014 Altima. I called Scott Clark Nisan and Jay was the first person to answer. He took the informat I was looking for a particular trim package on a 2014 Altima. I called Scott Clark Nisan and Jay was the first person to answer. He took the information and said he would research and call me back. I received a call back that they had the exact car I was looking for in stock and offered me a good deal on the price. I said I would be in the next day to look at the car and Jay told me to ask for him and he would take care of me and show me the car. Unfortunately another salesman sold the car that night and they did not have another one just like it. Jay and Nate called me and said they had a car with the same color and more packages on it and they would work with me to add the accessories I requested and at a great price. Jay was very patient and professional in working with me to get the car exactly the way I wanted at a good price. I had a great new car buying experience at Scott Clark Nissan and I recommend anyone looking to purchase a car, see Jay and the entire staff at Scott Clark Nissan because they really take care of their customers. More

I went into the dealership to LOOK at a rogue. I was interested in the 2014 SL rogue. I had talked with Michael Chavis through email and asked to see him upon arrival. We talked for awhile and then I te interested in the 2014 SL rogue. I had talked with Michael Chavis through email and asked to see him upon arrival. We talked for awhile and then I test drove one of the rogues in the red. I was looking for a white or possibly grey with tan interior. Michael was very nice and has an awesome personality. After we were back at the dealership he started talking about what vehicles they had. I really had no intention of purchasing that day. They didn't have the car I wanted with the light interior so I was going to wait. After awhile longer he showed me a SL rogue premium which I liked a lot but with black interior. After a good while we went in and started talking numbers and he had Marty Abernathy come over and eventually they wore me down and I ended up buying the vehicle. I love my car but I still question if I'll like the interior when it gets hot. I enjoyed working with Michael, Marty and Brian. I feel I could have gotten a better price if I hadn't been so tired from being there so long. It seemed everything that was done took quite some time which is why I spent close to 6 hours there. I love my car except for the interior color and I'm getting used to that. The people I worked with were very nice. More

Let me begin by telling you I was recently in the market for a 2014 Nissan Pathfinder. I had done all my research, and knew what trim level, color and options I wanted. I talked to someone named Cruz at you for a 2014 Nissan Pathfinder. I had done all my research, and knew what trim level, color and options I wanted. I talked to someone named Cruz at your dealership a few months back, and he was really helpful. I wasn't ready at that point and he followed up and I still wasn't ready. When I became ready, I decided to stop by this dealership for the first time around noon on Saturday, March 21st 2014. That's where I had one of the most unpleasant experiences of any dealership visit that I've ever had. I had never met Cruz, so when I went in, I had no idea who he was. I went in through a side door, so I did not immediately see the receptionist. I walked around the dealership, aimlessly, for at least 5 minutes. No one said anything to me. I saw someone and decided to ask if there was a Cruz working, and he replied yes and did not seek to point him out. I finally found the receptionist (Daylin), and she seemed not very friendly and into her phone. She did page Cruz, and I began to wait. 10 minutes later, I asked for him again, and that's when Jacques Deadwiley came over and asked if I was being helped. I told him I was waiting on Cruz, and he attempted to call him on his cellphone. He walked outside and came back in and told me he was with another client, and that he himself would help me. We went to a desk, and I told him I only had 30 minutes today, and he said cool. I told him what I was looking for, and he brought in a salesman who took over. He was very nice and began taking my info. Again, I told them I had 30 minutes and had to be somewhere. I had Jacques card, so I planned on calling back after he had my info and I could see what kind of deal he was going to offer. After being there about 45 minutes, I walked over to the glass booth and told them I was leaving, but I would call back in a few. That's where the real problem began. Dawud Muhammad, who I had not spoken to and only know his name based on your website, aggressively threw his hands up and said "I thought you wanted to buy a car!" in a condescending tone. I replied "And this is supposed to entice me?", referring to his tone and approach. I then walked out to my car. Dawud followed, and as I got in my car and attempted to close the door, he was holding onto my door. I can't really remember all that he was saying, because at this point I was insulted and ready to go. The salesman came out and I told him that I felt Dawud was an a**hole and I asked for the salesman's card. He said he didn't have any on him. After another brief exchange with Dawud, I drove off. I called Jacques back in 10 minutes, and he asked me why I left. I told him, just as I had originally told him, I had to be somewhere. He replied "I thought you wanted to buy a car? I had the deal worked out and then you walked off". I advised that I did and that was why I was calling back. I asked what the deal was. He said he had thrown the numbers away since I left and had to start over. At that time I told him that I felt like he was playing games, and to forget it. He angrily hung the phone up. This by far is the worst I have ever been treated by a car dealership. Nissan dealerships in this area and I have never had such a horrible experience. I have worked in sales before, so I can honestly appreciate an aggressive sales approach. This was over the limit though. You can't talk to and treat people in this manner and expect them to patronize your business. I felt insulted and I think they tried to shame and belittle me in an attempt to push me into continuing to stay there and wait forever. This experience sucked on every level. S/N: I purchased the car I was looking for at East Charlotte Nissan a few hours after this experience. More