
Scott Clark Nissan
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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The service advisor was very helpful and honest when discussing a specific issue and whether or not to address it then or later. discussing a specific issue and whether or not to address it then or later. More
My experience is great and on time. The service department from the time you drive in is always great.I would like to recognize the service manager Mario and his service team there is no The service department from the time you drive in is always great.I would like to recognize the service manager Mario and his service team there is no one to compare to this team of experts.Thy are truly in a elite call all by there selves. More
The buying process was pretty easy. My only regret is I agreed to buy the car online without test driving it. I contacted the dealership 2 days later to see if we could work something o My only regret is I agreed to buy the car online without test driving it. I contacted the dealership 2 days later to see if we could work something out where I could bring it back and move to another trim of the same model vehicle but they couldn’t work that out for me. Lesson learned on my end to never buy a vehicle without driving it first. More
Great service provided by Nigel! He is the best and an outstanding helper with guiding me on repairs on my car. I appreciate the love each time I come. He is the best and an outstanding helper with guiding me on repairs on my car. I appreciate the love each time I come. More
Terrible experience! , Purchased ( cash) a used 2021 Lexus NX 300 on or about August 19, 2023. To date I have not received the title. I was offered the excuse that they ar , Purchased ( cash) a used 2021 Lexus NX 300 on or about August 19, 2023. To date I have not received the title. I was offered the excuse that they are swamped. During September, 2023 I discovered that the wheel lock was missing. Promptly notified my sales consultant. In the end of was instructed to purchase the part fro Lexus and I wii be reimbursed. Thereafter, I submitted my receipt totaling approximately 59.00. To date no follow up! Notably, at the time of purchase the mileage was 31,000. After experiencing a flat tire on Jan 2, 2024, I was advised by a reputable tire dealer that all the tires on my SUV were bald. As, proof I was walked around and personally examined each tire. The sales rep found it unbelievable that I purchased the SUV from a dealership. I am fully aware that my purchase was “AS IS” . As such I chose not to follow up with Scott Clark. Moreover, given the loss of the original wheel lock;I can only conclude that the original tires were replaced with the bald tires prior to purchase . I believe that Scott Clark’s business practices are at best questionable. BUYER BEWARE!! More
Donta is always very professional and makes you feel like family. Never has purchasing a vehicle been so easy. family. Never has purchasing a vehicle been so easy. More
They do good work and let you know what is going on with your car. your car. More
Worst experience ever. Agreed to a price over the phone. After driving up and signing the paperwork we noticed they snuck it a $5000 warranty and maintenance package we di Agreed to a price over the phone. After driving up and signing the paperwork we noticed they snuck it a $5000 warranty and maintenance package we did not ask for. After speaking to John in Finance he stated they would send the bank a check since the paperwork was already filed for the $5k and it would take 3-5 Business days. It has now been over 30 days and unable to get anything done. Do not use or trust this dealership!! More
They are nice people and they do a good job . okay I didn’t want to say this but sometimes I was told this or that need done and it doesn’t but other than that they are good okay I didn’t want to say this but sometimes I was told this or that need done and it doesn’t but other than that they are good More