Scott Clark Nissan

Just visited Scott Clark Nissan and bought my first car in over 10 years. We came to this location after speaking with Mo and he was more than helpful and extremely personable. We came to this location aft in over 10 years. We came to this location after speaking with Mo and he was more than helpful and extremely personable. We came to this location after visiting East Charlotte Nissan where we did not experience the same treatment. Mo and Deon were great to work with and found a car that was great for me at a price that I could afford. I recommend this place over all the other ones! More

Discriming and Deplorable Behavior By far the most racist, hate driven, forceful, degrading, experience in buying a car as a woman. Shame on the culture of this dealership. If you are By far the most racist, hate driven, forceful, degrading, experience in buying a car as a woman. Shame on the culture of this dealership. If you are looking for a place to buy a car with no pressure, please look to purchasing at another dealership. There manager Dion will lure you into the dealership was a false price and then degraded you with his vulgar, rude, forceful, anti-white culture, and honestly believing he is above you. He will try to sweet talk, but no. I had the GENERAL MANAGER MARTY TOLD ME THAT HE WAS THE OWNER! I WAS SITTING DOWN, HE TOLD ME SHUT UP, SIT DOWN, LISTEN TO HIM, LEAVE THE SHOWROOM WITH THE DAMAGE CAUSED BY HIS EMPLOYEES. I TOLD HIM TO CALL THE POLICE. I TOLD HIM YOU NEVER SPEAK TO WOMAN IN THAT TONE. HE VERBALLY ASSAULTED ME. I AM DISABLED!!!!! IS THIS HOW YOU ACT AS AN OWNER? HE ACCUSED ME OF DAMAGING MY NEW SUV WHILE IT WAS IN HIS POSSESSION AND HIS STORE. I bought my car my young man named James. While showing me the car, his phone was blowing up. He told me it was his birthday and everybody wanted to wish him well. First Rule, NEVER HAVE YOUR PHONE RINGING WHILE YOU ARE WALKING THE LOT WITH A CUSTOMER! First he offered me a sales price over $4000.00 over advertised priced based on a discussion with the Internet Sales Team and Management. The offer was $26,400. He brought an offer of over $32,000. He would not allow me to see all of the options of the SUV I was considering to purchase. He was not knowledgeable of this vehicle. He was claimed to be a specialist by his management team. To this day almost 2 weeks later, no thank you call or apology about my car still sitting sitting at the dealership. I have driven my car for only one day. He bring this manager Dion who shames me, degrades me, treats me as I was ignorant, uneducated, bullying mentality. They were doing the same to the woman next me too. Even though she told them she could not afford what he was offering. He will low-ball your trade in. For Prius 2011, they started at $4000.00. He was definitely playing games. i am highly education, been in finance most of my career. Have dealt with many bullies like him in the pass. He believes woman have no value. You can hear them talking behind me laughing and humiliating me as a women and a buyer. I started to walk. A third person comes out now, sharing with me they use a soft sell approach. He told me I was not entitled to any discount, because I did not serve as a veteran and I had no value. I was so disgusted by now. I am very involved with the VA and many service out there. He could not process numbers correctly and again degrading me. At this point, started to walk. More laughter in the background. The price was not even close. I explained other offers, I told him what I need to be financially. Told me I should not move and come work for him, a complete pig. Almost 4 hours later, I got a trade in that I felt comfortable with, the BS just keep flowing. The final person threatened if I did not take the offer I should leave the dealership. He told me , he needed to feed his family, and put money in his pocket. We finally came to a number, accept I am now be charged $800.00 for leather seats. He originally was ripping me off ar $1250.00. He told me I would have to bring my car back in the following week. Meanwhile my car was defective leaving the showroom, navigation system not programmed correctly, nobody setting up my new car or even knows the features, it took over 1 week to get my car returned along with 7 phone calls to receptionist who wear ear-pods and has personals conversation with her friend instead of the customer. After 1 week, plates not installed correctly, I noticed 4 minutes after leaving the lot, who ever installed the licence plates damaged my brand new car with the screwdriver. The paint was chipped to the core of the car. Nobody was honest enough to notify me so I would not have drive hour to get there. More lies and More lies. More

Service Work As usual, Caleb Martin always takes care of me at SC Nissan. Very satisfied with recent visit. I will be back for additional service needs. As usual, Caleb Martin always takes care of me at SC Nissan. Very satisfied with recent visit. I will be back for additional service needs. More

Schedule time of service I always leave almost the time given for the service. I love it. I chose Nissan simply Nissan is one of the best cars. And I will service my car here I always leave almost the time given for the service. I love it. I chose Nissan simply Nissan is one of the best cars. And I will service my car here always More

Great service It’s always a pressure working with the staff at Scott Clark . Purchasing 2 cars in 6 years I’ve never been disappointed. I’ll always come back It’s always a pressure working with the staff at Scott Clark . Purchasing 2 cars in 6 years I’ve never been disappointed. I’ll always come back More

The bomb So I recently bought a 2019 Nissan Rouge. I knew that was the car I wanted when I left the house that morning. I stopped at our local Dealership an So I recently bought a 2019 Nissan Rouge. I knew that was the car I wanted when I left the house that morning. I stopped at our local Dealership and the salesperson didn't even attempt to deal with us as we didn't have a trade in. I had already been approved by my own credit union and knew I was going to purchase a car. Scott Clark Nissan is by far interested in your needs and does what they have to ,to get your wants. Will be more than happy to give them my business for life . More

Oil a change and Tire Rotation Customer service was great, and pretty quick though it was busy at the time that I came. Mario was very friendly, helpful, and ensured I had the best Customer service was great, and pretty quick though it was busy at the time that I came. Mario was very friendly, helpful, and ensured I had the best experience. More

They are dismissive , disorganized I didn't buy from them as we couldn't come to an agreed upon number for a 2019 Frontier... which is fine no hard feelings. They want to maximize prof I didn't buy from them as we couldn't come to an agreed upon number for a 2019 Frontier... which is fine no hard feelings. They want to maximize profits , I want to spend as little as possible. However this began with quotes for a 4 x 4 edition of the Frontier, took 3 times for them to actually get me a quote for the VIN I supplied as well at the description... once I sent both a VIN , Description and Link to the truck in inventory we got the game going. Then I simply said I counter you offer with my offer, and got "HAVE A NICE DAY" .... I don't' mind the spill about can't sell this low , etc. but being dismissive was very rude... so once I got rude and said I no longer want to speak to peons... I got a voicemail saying "call us back" no name of whom etc. I was to call back, how unprofessional is that ... just a "US" I am a manager of a Software division , which is IT tech nerds so I can understand when people are people people.. but you leave message with this is Joe Blow at Location and here is my number if you would like to call me back/ and or one can leave brief description of what call is about if need be Upon calling back , I presume I was talking with Troy it was so noisy in the background he said he was not a peon ... but still rude and not managerial. Not sure if I caught them on a bad day... but my shopping experience has been laborious no way this rude. Just be advised and not surprised if you get a bad experience. More

"Service" I have been getting my car serviced here for almost 4 years now. Mario Herrera is top of the line in customer care, the best! He is consistently makin I have been getting my car serviced here for almost 4 years now. Mario Herrera is top of the line in customer care, the best! He is consistently making sure that the customers feel at ease when coming there. He is knowledgeable when there are issues and gives the best advice on how to keep your auto running. He has excellent customer service both internally and externally. Mario, always has a smile on his face, which is a great indicator of friendliness. Every visit I have with him is pleasant even if my service is about to "break the bank." He goes above and beyond in customer service and I give him 5 stars across the board!! More