Scott Clark Nissan
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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The bomb So I recently bought a 2019 Nissan Rouge. I knew that was the car I wanted when I left the house that morning. I stopped at our local Dealership an So I recently bought a 2019 Nissan Rouge. I knew that was the car I wanted when I left the house that morning. I stopped at our local Dealership and the salesperson didn't even attempt to deal with us as we didn't have a trade in. I had already been approved by my own credit union and knew I was going to purchase a car. Scott Clark Nissan is by far interested in your needs and does what they have to ,to get your wants. Will be more than happy to give them my business for life . More
Helpful, personable Excellent service and they want to help you as much as possible. Mo made me feel comfortable throughout the buying process and had no problem answerin Excellent service and they want to help you as much as possible. Mo made me feel comfortable throughout the buying process and had no problem answering any of my questions. More
Oil a change and Tire Rotation Customer service was great, and pretty quick though it was busy at the time that I came. Mario was very friendly, helpful, and ensured I had the best Customer service was great, and pretty quick though it was busy at the time that I came. Mario was very friendly, helpful, and ensured I had the best experience. More
They are dismissive , disorganized I didn't buy from them as we couldn't come to an agreed upon number for a 2019 Frontier... which is fine no hard feelings. They want to maximize prof I didn't buy from them as we couldn't come to an agreed upon number for a 2019 Frontier... which is fine no hard feelings. They want to maximize profits , I want to spend as little as possible. However this began with quotes for a 4 x 4 edition of the Frontier, took 3 times for them to actually get me a quote for the VIN I supplied as well at the description... once I sent both a VIN , Description and Link to the truck in inventory we got the game going. Then I simply said I counter you offer with my offer, and got "HAVE A NICE DAY" .... I don't' mind the spill about can't sell this low , etc. but being dismissive was very rude... so once I got rude and said I no longer want to speak to peons... I got a voicemail saying "call us back" no name of whom etc. I was to call back, how unprofessional is that ... just a "US" I am a manager of a Software division , which is IT tech nerds so I can understand when people are people people.. but you leave message with this is Joe Blow at Location and here is my number if you would like to call me back/ and or one can leave brief description of what call is about if need be Upon calling back , I presume I was talking with Troy it was so noisy in the background he said he was not a peon ... but still rude and not managerial. Not sure if I caught them on a bad day... but my shopping experience has been laborious no way this rude. Just be advised and not surprised if you get a bad experience. More
"Service" I have been getting my car serviced here for almost 4 years now. Mario Herrera is top of the line in customer care, the best! He is consistently makin I have been getting my car serviced here for almost 4 years now. Mario Herrera is top of the line in customer care, the best! He is consistently making sure that the customers feel at ease when coming there. He is knowledgeable when there are issues and gives the best advice on how to keep your auto running. He has excellent customer service both internally and externally. Mario, always has a smile on his face, which is a great indicator of friendliness. Every visit I have with him is pleasant even if my service is about to "break the bank." He goes above and beyond in customer service and I give him 5 stars across the board!! More
Awesome and Timely Awesome and Professional service by Mario!!!! Will definitely use him again and refer him to friends. He’s definitely a BIG asset to the company! Awesome and Professional service by Mario!!!! Will definitely use him again and refer him to friends. He’s definitely a BIG asset to the company! More
Service Wonderful and very helpful. Great customer service! My service advisor went out of his way to get me information that I requested as well as inputtin Wonderful and very helpful. Great customer service! My service advisor went out of his way to get me information that I requested as well as inputting information to make my next visit even smoother. More
Service with Care I went in to get my oil change and ended up I traded my 2016 Altima in for a 2019 James and Deon took great care of me. I know that I’ll always get th I went in to get my oil change and ended up I traded my 2016 Altima in for a 2019 James and Deon took great care of me. I know that I’ll always get the best deal. They’re just like family. More
Service Department The service Dept is very inconsiderate. As you pull into the service car port area, employee just walk by and it takes a while for someone to assist y The service Dept is very inconsiderate. As you pull into the service car port area, employee just walk by and it takes a while for someone to assist you unless your a white Male or woman. Warranty and Protection plans aren't presented to you clearly, so when you come back for some type of repair or service they are after your dollar anyway they can get it. They sale you into a repair or replacement, but if your still under the timeline or miles, they will find a way to say they cant repair for whatever reason and charge you some type of price. Nothing but cons there More
Excellent Service My service advisor Nigel Young provided me with excellent service and advice. He ensured that all repairs and service were completed with excellence. My service advisor Nigel Young provided me with excellent service and advice. He ensured that all repairs and service were completed with excellence. He kept me informed every step of the way as to what was being done to my vehicle. I definitely recommend Scott Clark Nissan! More