Scott Clark Nissan

James was very helpful and willing to take the time we needed to make an informed decision. I was extremely pleased with my experience and his attitude. needed to make an informed decision. I was extremely pleased with my experience and his attitude. More

James was very helpful when we needed assistance with looking at the Armada. He was very pleasant, polite and willing to guide us through the process. looking at the Armada. He was very pleasant, polite and willing to guide us through the process. More

This is a very qualified and well-educated person that cares about your needs as well as your finances job well done. Would recommend anyone cares about your needs as well as your finances job well done. Would recommend anyone More

Waited almost 5 hours and never fixed/addressed the problem. I went to SC Nissan for routine maintenance and rotors were warped. The service coordinator, Kyle, checked me in and I explained that I had been in a I went to SC Nissan for routine maintenance and rotors were warped. The service coordinator, Kyle, checked me in and I explained that I had been in about one year ago because of warped rotors and they ground them under warranty. He said they would check them out and he would get right back to me. 2 hours later I went to his office to see what was happening. He said he had to pull the technician off my Rogue because he needed him for a bigger job. 4 hours later I went in again and he said the brakes checked out ok and the rotors were warped and not covered under warranty. He never gave any other options about how much it would cost to have them done or anything else. They had not even changed the oil yet. After 4hours and 45 minutes I went out and saw my car with the keys in it and left. Unfortunately I have a service contract with them that is part of my monthly car payment. Nevertheless, I am NOT going back. A couple of years ago the service department was good. Now they are in the toilet!!!! DO NOT GO THERE. More

Everything was great until after I bought the car and was promised a fix on the blown speaker that the dealership tried to hide. So I drive the 35 miles back to the dealership with an appointment and nobody promised a fix on the blown speaker that the dealership tried to hide. So I drive the 35 miles back to the dealership with an appointment and nobody wanted to check the inventory, so I wasted 3 hours and drove 70 miles round trip for nothing. More

After having some issues with my vehicle getting power as I press the gas, I had my vehicle towed to Scott Clark Nissan for a full evaluation. The initial evaluation was precise and detailed, then I gave the I press the gas, I had my vehicle towed to Scott Clark Nissan for a full evaluation. The initial evaluation was precise and detailed, then I gave the approval for work to begin. After a day in service with no phone call I reached out to the dealership for an update to find out the car was ready the same day it begun to be fixed. I was instructed to check with the cashier who would have my keys, I could pay there and be on my way. Once I arrived the cashier seemed very occupied and unaware of the situation. As I let her know I was there for a pick up she instructed be to go out to the lane, find my service advisor and retrieve an invoice (all things that could have and should have been done before arrival) which happened to ALREADY be at the counter. So there was waste of 5 minutes or so as I wondered aimlessly to find Caleb. He was the ONLY part about the process that made it less of a headache, until the next day. Eventually I get my keys and the invoice is paid, I was told my car was parked out front which it was not. I clicked my alarm system for 5 more minutes around the parking lot before returning to the service lane and discovering the car was behind the building, completely out of site. Leaving the dealership and returning to my own, after 8 hours of work my car would not crank. I had to have it towed again to eventually find out my battery died. I called the dealership to speak with a manager and was told “the work that was done should not have effected the battery & I should check my battery” & I had not had any prior battery issues. The call came from my service advisor who mentioned he heard my prior call and wanted to offer me advice on my demeanor. It took me almost a week to complete the review b/c i was not sure if i wanted to let it go or let someone know how terrible my experience was & the call to advise me of the survey did not make it any better. Overall, my visit was just okay. My issue was resolved and at this point that’s all that matters. It was not good, not great and definitely not enough to make me want to return for any future business. More

The staff was professional, attentive and efficient! I had a great experience, and I look forward to buying my next vehicle in the short term. had a great experience, and I look forward to buying my next vehicle in the short term. More

Quick Service which makes my experience better. Since I’m a repeat customer things were smooth. I want to thank all involved and I’ll be back. a repeat customer things were smooth. I want to thank all involved and I’ll be back. More

Service is excellent! Our car dealer Moh did an amazing job, start to finish! I highly recommend this place. Great team! Fast process with no hassle! job, start to finish! I highly recommend this place. Great team! Fast process with no hassle! More

Went to inquire details for a specific model. The sales agent who assisted was extremely helpful and knowledgeable. Answered everything I needed to know. Thanks agent who assisted was extremely helpful and knowledgeable. Answered everything I needed to know. Thanks More