Scott Clark Nissan
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great Service Department! I currently own an older Mazda but I take it here because of how well run it is. They do the work right and never recommend unnecessary repairs like I currently own an older Mazda but I take it here because of how well run it is. They do the work right and never recommend unnecessary repairs like many places do. I have also bought two brand new Nissans from them. I got very good deals both times. More
The service has gotten worse. I had an apportionment and I sat in my car a good 10 or more minutes waiting on a person to check me in they were some standing around helping peopl I had an apportionment and I sat in my car a good 10 or more minutes waiting on a person to check me in they were some standing around helping people, some seating g in there office with now customers,one guy came and told me someone will be with me.My time didn't seem to matter to knowbody but me. I can do better somewhere else. More
The experience was ok except they tried to overcharge me for a air filter. Thats simple as popping the hood and unfastening the clips. Also they touched my radio. Never touch a man's radio. I had it set for for a air filter. Thats simple as popping the hood and unfastening the clips. Also they touched my radio. Never touch a man's radio. I had it set for me not you. Other than that great service! More
Extremely accommodating and helpful; surpassed my expectation. They were caring and responsive to my dilemma. expectation. They were caring and responsive to my dilemma. More
I have used this service department for over 10 years and I always get great service, the advisors always take the time to explain & recommend appropriate services to me. Thank you! Tissa E I always get great service, the advisors always take the time to explain & recommend appropriate services to me. Thank you! Tissa E More
Every time I bring my Rogue in for service I always have a good experience and feel like Caleb takes great care of me and my vehicle and in a timely manner! a good experience and feel like Caleb takes great care of me and my vehicle and in a timely manner! More
I purchased a vehicle in October and the car had a heavy smoke smell as well as cigarette burns & stains in the cushions, I was assured this would be corrected but it wasn't. Months later & the smoke smell smoke smell as well as cigarette burns & stains in the cushions, I was assured this would be corrected but it wasn't. Months later & the smoke smell still lingers & they didn't fix the burn holes as promised nor remove the stains & tried to fill them w a product that was done very poorly & left lint everywhere yet did very little to hide the holes. Mo (the salesman) tried to help as much as he could & he personally scrubbed the seats but that just end up removing whatever filler they put in the holes & stains still remained. He also ordered seat covers but they didn't fit properly & I ended up not being able to use them. I was also given a "lifetime warranty" on repairs and this wknd my engine light came on & the car wouldn't accelerate so I had it towed to the dealership in which I was told the problem was NOT covered (how convenient) under the warranty & I'd have to pay almost $500 to fix it or if I chose to fix elsewhere, I'd have to pay $150 + tax & fees for diagnostic. They force u to send it to them to see if it's covered to be fixed under warranty then charge u for that. I am very dissatisfied w my service & vehicle and when asked can the car just returned the very next day they of course refused because they already had my money. I never got the new car experience due to all the underlying issues they promised to fix but didn't & now after having the car for over 2 mos, it's already having issues. Not sure if they took advantage because I'm a female but I was definitely done unfairly & I'm hoping they rectify this ASAP More
The service manager that help was on top of his game, very knowledgeable and helpful. I was greeted with in a few minutes of arriving and didn’t take long to get the service done very knowledgeable and helpful. I was greeted with in a few minutes of arriving and didn’t take long to get the service done More