Scott Clark Nissan

My visit for a 30,000 mi check was very efficient and quicker than I ever thought. The service tech was polite and well informed, waiting room clean and bright. Overall, an excellent first experience wit quicker than I ever thought. The service tech was polite and well informed, waiting room clean and bright. Overall, an excellent first experience with this dealership. I will go back. More

I have always had a very positive relationship with this dealership. It delivers knowledge and excellence to customers. dealership. It delivers knowledge and excellence to customers. More

Good customer service workers are courtesy waiting area and bathrooms are clean .Had an appointment did not wait long to have vehicle service. and bathrooms are clean .Had an appointment did not wait long to have vehicle service. More

Mohammad Ali was prompt, friendly, knowledgeable and super attentive. Financing and paperwork was quick and easy. Dealership was super clean and attractive. They will be 1st choice when time for another super attentive. Financing and paperwork was quick and easy. Dealership was super clean and attractive. They will be 1st choice when time for another vehicle! It will be a while though because the Nissan Rogue is outstanding! Thank you!!!! More

They were able to get me into a nice vehicle! !! Everyone was nice and attentive! Shout out to Donte & Nikki !! Everyone was nice and attentive! Shout out to Donte & Nikki More

Service was good, completely taken care of everything. Service finished in estimated time. Good response from service team Service finished in estimated time. Good response from service team More

My experience with this dealership has been nothing short of a nightmare for the past 2 months. My car has broken down on me a total of 5 times, and out of those 5 times, I had to have it towed 3 times, only of a nightmare for the past 2 months. My car has broken down on me a total of 5 times, and out of those 5 times, I had to have it towed 3 times, only for them to say it didn't happen to them and they can't find anything wrong. The first time I took it, I ending up paying $2300.00 for something that never fixed the issue. Within the last month, they have had my car 3 different times. The last time I provided the actual video showing what occurred. My car would lose power while driving, would only reverse backwards slowly, steering wheel would lock up, and message stating key not detected would appear. This happened on 5 different occasions, 4 of those times AFTER I paid the $2300.00 to have the issue corrected. They called me on Monday stating they still couldn't get it to happen with them, and if it happens again I need to contact an engineer from Nissan. I pick it up on Tuesday, and turned in the free loaner they gave me (which I'm very thankful, considering the fact that I did my part by taking and paying for my car to get fixed the first time). I get back in my car, which had 214 miles of gas when I took it this last time to be fixed, and notice that the gas light is on, and it no longer shows the miles until empty, just the two dashes, which means I don't even know how many miles are left for me to drive. I politely asked the associate helping me if they could put just enough gas in so the light would go off and I would know how much miles I have. He asked the manager and came back and said, "my manager said he will not give you gas". I asked for his manager to come and speak to me. That's when Michael Chavis came out with the worst attitude ever. He told me that they have put in countless hours looking at my car and gave me a loaner free of charge, and I should be grateful. My response was, I paid you all for a service that you didn't successfully complete and my car has broken down on me 4 times after, and 2 of those times with my kids in the car with me. I told him that's not doing me a favor, that's providing customer service. His response was, you are really complaining about gas, and I said, so you are not able to give me a little gas so I can take it to fill it up. He said "we don't keep gas here, and I would have to drive to the store and follow you". His next response was, "oh I am able to do it, but what I'm saying is I"M NOT GOING TO DO IT". He then said, "we didn't have to give you a loaner car, but we did". At that point, I was done. I will NEVER do business with Scott Clark Nissan again. The way I was treated by Michael Chavis, a Service DIRECTOR, after all of the patience I've had with having to take my car back and forth to get fixed, without resolution, was HORRIBLE. Now I'm left with no choice but to get another car, after I paid $2300.00 to have an issue fixed, that wasn't fixed, and could have been used for a down payment. More

The service was good my car was serviced real good and clean My car was Arizona time clean My car was Arizona time More

Everyone at this branch is extremely helpful, including Dante, the sales person who took care of me, and the team in the shop who got the truck ready to go the same day ! Dante, the sales person who took care of me, and the team in the shop who got the truck ready to go the same day ! More

Always a pleasure getting my vehicle serviced here. Caleb is wonderful, patient, honest and very friendly. Work is done in a timely manner, and I have never had to take my car back for the same problem Caleb is wonderful, patient, honest and very friendly. Work is done in a timely manner, and I have never had to take my car back for the same problem. Highly recommend this dealership. More