Scott Clark Honda

Nothing spoken at signing is included. I was told I had extended maintenance which I do not have. The sales and finance managers verbal statements do not match the contract. I now have to I was told I had extended maintenance which I do not have. The sales and finance managers verbal statements do not match the contract. I now have to pay for maintenance. Tire rotation is included wherever I purchase tires - but not for me at Scott Clark Honda. At signing , I was told I could split payments- I can’t. I’m so uphappy with the car, service, financing and contract. More

Super nice employees willing to go the extra mile for customers!!! Would highly recommend if there is a need for a new car!!! customers!!! Would highly recommend if there is a need for a new car!!! More

The service at Scott Clark Honda was excellent. Service manager Wesley Rassmusen and his team have many years of experience and it shows in their work. I highly recommend Scott Clark Honda! Service manager Wesley Rassmusen and his team have many years of experience and it shows in their work. I highly recommend Scott Clark Honda! More

I’m always satisfied with the service at Scott Clark Honda. They are friendly and quick. Honda. They are friendly and quick. More

The service writer Paul was outstanding. He was very friendly and knowledgeable about the recent recall on my 2018 CRV. The dealership overall was clean but lacking in brochures for all Ho He was very friendly and knowledgeable about the recent recall on my 2018 CRV. The dealership overall was clean but lacking in brochures for all Honda models. I was interested in the new CRV and wanted to see what accessories was available. There was some type of catalog on display but it was outdated for most models. In the waiting area for service, there was no information or direction for any beverages or snacks. As part of the service writer's job it would be nice to mention this to the customer before entering that area. More

Scott Clark Honda here in Charlotte has consistently been quick to accommodate my requests for service. They are responsive to my request of detailed explanations of service they recommend and are helping me quick to accommodate my requests for service. They are responsive to my request of detailed explanations of service they recommend and are helping me get the most longevity out of my vehicle. In particular, service advisor Bryan Funez, has guided my service in my most recent visits and has been helpful with monitoring the progress of my service. Also Wesley Rasmussen has been instrumental and helpful with my service over the years. More

Some words of advice. Please verify every document that you electronically sign when you get to the finance portion of purchasing your vehicle. The finance person assured Please verify every document that you electronically sign when you get to the finance portion of purchasing your vehicle. The finance person assured me that my APR would be 8.6%. I agreed to the purchase of my vehicle mainly for that reason. She assured me that that was the APR the lender offered. We then went through the process of signing all the documents electronically fairly quickly. She then printed out my documents and put them in an envelope for me to have. I should have verified everything at that point but I didn't. The lender sent the first letter by mail congratulating me on my purchase. The letter also stated that my APR is 11.18%. I was highly upset but I knew I didn't have any recourse concerning the matter because I signed the documents. She knew I would not have made the purchase if I knew what the APR really was. More

Our Honda Pilot has been going to Scott Clark Honda. We always request the same service manager Scott Who does a fantastic job and keeps us informed on everything from the minute the car goes into servi We always request the same service manager Scott Who does a fantastic job and keeps us informed on everything from the minute the car goes into service. Thank you for all the hard work and attention to customer experience we have. More

Scott Hall in service is exceptional. He stays on top of what my car needs and keeps me informed on status. He stays on top of what my car needs and keeps me informed on status. More