520 Reviews of Schaumburg Toyota - Service Center
Very professional and timely with service. Would recommend to others.Got prompt service even when early. Would recommend to others.Got prompt service even when early. More
The staff is professional and knowledgeable. The work was explained and options provided. The time it took to complete the work was close to the estimated time. The work was explained and options provided. The time it took to complete the work was close to the estimated time. More
Long time Schaumburg Toyota Customer. Always had wonderful service and the Reps are very helpful. Always had wonderful service and the Reps are very helpful. More
Excellent customer service I was told exactly what the issue is and was in there for less than I expected issue is and was in there for less than I expected More
This dealership is charging for services/repairs/parts that are not performed/replaced, then when caught and confronted they blamed it on employee who got “confused” and tried to somewhat make it right, b that are not performed/replaced, then when caught and confronted they blamed it on employee who got “confused” and tried to somewhat make it right, but no compromise was made and I was literally being dismissed by customer satisfaction manager, needles to say I will never go there again and would recommend others to stay away. More
Schaumburg Toyota has a comfortable customer waiting area while the car is inspected and serviced. The multipoint service inspection identifies real and potential problems, some of which were unsuspected be while the car is inspected and serviced. The multipoint service inspection identifies real and potential problems, some of which were unsuspected before the visit. Problems needing immediate attention are identified while items that can be deferred are discussed. The car is typically serviced in a reasonable time period. More
The BEST service i've had for a very long time. everything required was completed the way the service person said it would be and in the time frame as well. The loaner car was great too, simply pu everything required was completed the way the service person said it would be and in the time frame as well. The loaner car was great too, simply put a new model VERY clean and a pleasure to drive while More
Our service tech was very informative and made sure all our issues were addressed. Got car back in timely manner our issues were addressed. Got car back in timely manner More