Schaumburg Toyota - Service Center

Excellent customer service I was told exactly what the issue is and was in there for less than I expected issue is and was in there for less than I expected More

This dealership is charging for services/repairs/parts that are not performed/replaced, then when caught and confronted they blamed it on employee who got “confused” and tried to somewhat make it right, b that are not performed/replaced, then when caught and confronted they blamed it on employee who got “confused” and tried to somewhat make it right, but no compromise was made and I was literally being dismissed by customer satisfaction manager, needles to say I will never go there again and would recommend others to stay away. More

Schaumburg Toyota has a comfortable customer waiting area while the car is inspected and serviced. The multipoint service inspection identifies real and potential problems, some of which were unsuspected be while the car is inspected and serviced. The multipoint service inspection identifies real and potential problems, some of which were unsuspected before the visit. Problems needing immediate attention are identified while items that can be deferred are discussed. The car is typically serviced in a reasonable time period. More

Pleasant people that take care of you from appointment to service clean and nicely decorated service clean and nicely decorated More

The BEST service i've had for a very long time. everything required was completed the way the service person said it would be and in the time frame as well. The loaner car was great too, simply pu everything required was completed the way the service person said it would be and in the time frame as well. The loaner car was great too, simply put a new model VERY clean and a pleasure to drive while More

Our service tech was very informative and made sure all our issues were addressed. Got car back in timely manner our issues were addressed. Got car back in timely manner More

First time user of Service area. Recently moved into the area. Was very satisfied with work that was done Recently moved into the area. Was very satisfied with work that was done More

Patrick J. from service center was very informative & honest. The service was done in a timely manner. from service center was very informative & honest. The service was done in a timely manner. More

Latest servicing went well and service went faster than I expected so did wait long faster than I expected so did wait long More

Came in for service, service writer was courteous and quick. He told me to wait in the customer area and that my car would be ready within 1 hour. 15 minutes later my car was completed. BRAVO quick. He told me to wait in the customer area and that my car would be ready within 1 hour. 15 minutes later my car was completed. BRAVO More