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Schaumburg Toyota - Service Center

Schaumburg, IL

4.8
524 Reviews

524 Reviews of Schaumburg Toyota - Service Center

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January 15, 2023

The service of excellent. Everyone was professional and very friendly. I will definitely will return to your location for all my needs More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Szuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Schaumburg Toyota responded

We are thrilled to have you as our customer! Thanks for sharing!

January 13, 2023

Everyone at Schaumburg Toyota is great, particularly Steve Lowell. I love bringing my car in for service. More

by MCR1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Schaumburg Toyota responded

It is always our pleasure working with you! Thanks for sharing!

January 07, 2023

Patrick is always very helpful and knowledgeable he always makes your dealership stand out from the crowd. More

by Jimgarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick jost
December 15, 2022

outstanding service. Steve provided pertinent info regarding the condition of the car and future recommended services. More

by jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Schaumburg Toyota responded

Thanks for sharing. Your support is appreciated.

December 10, 2022

Very professional and timely with service. Would recommend to others.Got prompt service even when early. More

by challenge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Widenhoefer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Schaumburg Toyota responded

Thanks for sharing your thoughts on your visit! We appreciate your suport.

November 04, 2022

The staff is professional and knowledgeable. The work was explained and options provided. The time it took to complete the work was close to the estimated time. More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Schaumburg Toyota responded

Glad we could help! Thanks for sharing, Donna! Your support is appreciated.

October 26, 2022

Long time Schaumburg Toyota Customer. Always had wonderful service and the Reps are very helpful. More

by sngoetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Christensen and Jack
Oct 26, 2022 -

Schaumburg Toyota responded

Happy to assist with your service needs! Thanks for the 5 stars and for sharing your thoughts!

October 17, 2022

Excellent customer service I was told exactly what the issue is and was in there for less than I expected More

by a32mendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Schaumburg Toyota responded

Glad we could help! Thanks for sharing. Your support is appreciated.

October 07, 2022

This dealership is charging for services/repairs/parts that are not performed/replaced, then when caught and confronted they blamed it on employee who got “confused” and tried to somewhat make it right, b More

by Toyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Krueger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JoAnn Joern
Oct 07, 2022 -

Schaumburg Toyota responded

We apologize if your experience did not meet your expectations. We do our best to resolve the concerns. Unfortunately, we do not always agree on the outcome.

Oct 10, 2022 -

Schaumburg Toyota responded

We apologize if your experience did not meet your expectations. We do our best to resolve the concerns. Unfortunately, we do not always agree on the outcome.

October 01, 2022

Schaumburg Toyota has a comfortable customer waiting area while the car is inspected and serviced. The multipoint service inspection identifies real and potential problems, some of which were unsuspected be More

by tedandsharonwilken1710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kruger
Oct 01, 2022 -

tedandsharonwilken1710 responded

Confirmed

Oct 01, 2022 -

tedandsharonwilken1710 responded

Confirmed

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