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Schaumburg Toyota - Service Center

Schaumburg, IL

4.8
522 Reviews

522 Reviews of Schaumburg Toyota - Service Center

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July 05, 2013

Steve was so nice! Coming from Georgia we have experienced a culture change but Steve made us feel comfortable. The service we received from Steve and all the staff was efficient and courteous. More

by Rsummerfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve lowell
May 07, 2013

On the day I took my car in for service, I was greeted very politely by Craig. He was very interested and concerned as to why I brought my car in for service. He listened to what I had to say as to the More

by mlimu1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 01, 2013

Service advisor Brian was great experience and wrote everything that expected to be done down to wash and dry car, i kinda lough about being very specific drying car after wash, but car porter still fai More

by Eddie E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian
March 14, 2013

I have always had my car serviced @ Schaumburg Toyota because of Brian Matuszewski. He has been my service advisor for about 9 years and has always done an outstanding job. He is fair and honest, and l More

by osteve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bryant
February 20, 2013

My contacts for automobiles have been few-- but my contacts for service have been many. Each and every time I bring my car ( currently a 2011 Avalon) in for service, it has been excellant-- they are More

by hded58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 26, 2012

I decided I wanted some aftermarket options for my new Rav4. The dealership was so understanding and helpful, because I have a very scheduled lifestyle. There was no problem in supplying me with a loane More

by ecassell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Matuszewski
May 03, 2012

I had issue on my Engeen sign. They didn't say any thing and only issue on my Oxygen senser and I compare with same other Toyota dealer there was &150 difference of same work. They making different word and More

by nayan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Forgot his name
February 10, 2012

I have nothing but bad experience regarding my Sienna. I bought 2011 Sienna in 2010. That time I paid for Protection Plus package only to find later that the dealer never applied it. I had a long fight to g More

by apdesh03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Krueger
February 09, 2012

Service Department employee Ricky Borromeo provides very professional and courteous service. He is very knowledgeable and answers all of my service-related questions to my satisfaction. It is a pleasure t More

by janice33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Borromeo
December 29, 2011

Recently purchased a used car that only has one key. When I found out that it would be costly to make a second "chip" key, Anthony in the parts department was really helpful in finding the best option for th More

by k8dawg01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mejias
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