520 Reviews of Schaumburg Toyota - Service Center
Routine Maintenance Chris greeted my right away He is pleasant and thorough. I need to have the brake recall work done on the car. Chris called me when the part arrived Chris greeted my right away He is pleasant and thorough. I need to have the brake recall work done on the car. Chris called me when the part arrived. I'm sorry to see Steve Lowell moving to daytime shift, he was excellent and is the only service associate that I would trust. I have confidence that Chris will fill that gap replacing Steve's shift. More
Adam was great! With his honest and fair approach to a problem, Adam went above and beyond in resolving a mechanical issue with my new purchase. He is truly an asset With his honest and fair approach to a problem, Adam went above and beyond in resolving a mechanical issue with my new purchase. He is truly an asset to his company. More
Great service department!!! They know what they do and they take care of your car as if it's their own! Since I started taking the car for services at this dealership, I know tha They know what they do and they take care of your car as if it's their own! Since I started taking the car for services at this dealership, I know that my car is in good, professional and honest hands! Although the car was not bought from this dealership, they stand by Toyota warranties! After each service they honestly advice me about the condition of the car, let me know what is recommended to be done, but never try to add useless services. Each time the car needed to stay there for more than a day, or if they did not have a part in stock, they always leave me a message to let me know when the car is ready for pick up or when the part is there. No appointments, no long waiting, but always great service! More
Great Service Since we purchased the car and Fran Brodsky helped us out, it's been always Great and this weekend was a Great Service, Reasonable prices, time and e Since we purchased the car and Fran Brodsky helped us out, it's been always Great and this weekend was a Great Service, Reasonable prices, time and experience.! Randall explains you what is going on and you are always next no need to wait! Thank you! Martha Parra & Yader Rodriguez! More
Toyota Repair at Schaumburg Toyota I have never had an issue with your repair shop!! Everyone is friendly and they know what they are doing. Mike Krueger runs a great shop and I give I have never had an issue with your repair shop!! Everyone is friendly and they know what they are doing. Mike Krueger runs a great shop and I give him all the credit for the fantastic job everyone does. Let's face it, people learn from a leader, and Mike is a true leader at Schaumburg Toyota, you are very lucky to have him!! On a side note, I have got to mention Jerry McDuffie, whenever I go in for service, I always make sure I pop in and visit with him if he is around. That man is wonderful. I love talking to him and he is just so cool....I will always buy my new cars from him...the guy has got it ALL going on!! More
adam changed my mind the last time I came to visit in service my car not a single employee greeted me and I almost vowed to never come back. This time around Adam took tak the last time I came to visit in service my car not a single employee greeted me and I almost vowed to never come back. This time around Adam took take care of me and he changed my mind about your service! He's the only reason I'll come back and I'll be sure to come when he is working, 4pm to midnight. GREAT SERVICE BY ADAM! More
pleasant experience I had a very pleasant experience servicing my car. The service manager was very professional and the service was done fast and within the time stated I had a very pleasant experience servicing my car. The service manager was very professional and the service was done fast and within the time stated. More
Always a Pleasure! As much as I dislike to take time out of my day or week to go get my car the most basic of services, I'm reminded every time I go to Schaumburg Toyota As much as I dislike to take time out of my day or week to go get my car the most basic of services, I'm reminded every time I go to Schaumburg Toyota why I shouldn't be so bothered. Quick and efficient as always in getting my car serviced. I think this last visit may have even set a record in getting an oil change and tire rotation. Plus everything checked out great. Been buying cars from them for years and will continue to. More
Warranty work Working with Bart was a pleasant experience. They did the work in a timely fashion and even put me up in a loaner car so I did not have to change my w Working with Bart was a pleasant experience. They did the work in a timely fashion and even put me up in a loaner car so I did not have to change my work schedule. More
Class Act--Mench Mike in Service and Joe in Sales truly care and go the extra mile for there customers the Yiddish word for these gentlemen is MENCH. I thank you for Mike in Service and Joe in Sales truly care and go the extra mile for there customers the Yiddish word for these gentlemen is MENCH. I thank you for the service you not only provided my father but me also. More