Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
517 Reviews of Schaumburg Toyota - Service Center
Sort by
December 03, 2015
Honest My service technician, Blake, helped me as I brought my car in at 4:00 on a Saturday. Not only did he take the car, he followed up with what was a ver My service technician, Blake, helped me as I brought my car in at 4:00 on a Saturday. Not only did he take the car, he followed up with what was a very inexpensive solution. He could have told me the part needed replacing and it was going to be $385.00, but instead they repaired the problem for $61.00. I would have easily understood that a part needed replacing and would have bit the bullet. Blake's honest approach to the problem will keep me coming back time and time again, when needed. More
by Emazur3
Employees Worked With
Blake in service
December 02, 2015
Tire repair and 20,000 mile service Resolved the issue with my vehicles tire, which another company wasn't able to, and performed the 20,000 mile check in an expeditious manner. Resolved the issue with my vehicles tire, which another company wasn't able to, and performed the 20,000 mile check in an expeditious manner. More
by Jack Hammer
Employees Worked With
November 24, 2015
Regular maintenance My experience with the staff when I bring my car in for maintenance is A1!!! Anthony is especially accommodating and always is very honest with what n My experience with the staff when I bring my car in for maintenance is A1!!! Anthony is especially accommodating and always is very honest with what needs to be done with my car. He is a huge asset to your staffing. More
by kcz1227
November 13, 2015
Oil Change & Rear door molding All ways been a great dealer and they did the oil change, but missed topping off the antifreze, brake and window wash levels??? Also had to backorder All ways been a great dealer and they did the oil change, but missed topping off the antifreze, brake and window wash levels??? Also had to backorder the door molding replaement that I had made appointment for. More
by KCLAY80
Employees Worked With
November 06, 2015
Periodic check of vehicle Fast, courteous service. Facility is cramped while new building is being built. No appointment necessary, we dropped car off and service was complet Fast, courteous service. Facility is cramped while new building is being built. No appointment necessary, we dropped car off and service was completed quickly and efficiently.. More
by Lou & Kathy Shumway
Employees Worked With
Edwin Thalhammer
September 09, 2015
Excellent service. Randy helpful & nice Schaumburg Toyota , always does a geat job! Which I appreciate. Especially when I need Major work done, I can always count on Schaumburg Toyota, f Schaumburg Toyota , always does a geat job! Which I appreciate. Especially when I need Major work done, I can always count on Schaumburg Toyota, for top notch service & repair. Thank you Schaumburg Toyota from the bottom of my heart! More
by Kathleen320
Employees Worked With
August 31, 2015
Green team is Fantastic Bart, Dave and the "green team" players are fantastic! Keep that energy going and keep that extra preventative customer service attention going in th Bart, Dave and the "green team" players are fantastic! Keep that energy going and keep that extra preventative customer service attention going in the positive way. ?? More
by Gulpher063
July 17, 2015
Chris on evening shift is great Love the service I can drop off and pick up they know me and Chris is awesome I only have my service completed at Schaumburg Toyota Love the service I can drop off and pick up they know me and Chris is awesome I only have my service completed at Schaumburg Toyota More
by Irussotto
July 13, 2015
toyota care Fast, efficient and friendly. There is nothing toyota schaumburg would do to satisfy it's customers. I would recommend toyota schaumburg to my fri Fast, efficient and friendly. There is nothing toyota schaumburg would do to satisfy it's customers. I would recommend toyota schaumburg to my friends in a heartbeat. I have never been disappointed by this dealership so far and I had a toyota prius 2004 before getting a new one this year.Service have been excellent . More
by edive888
Employees Worked With
June 29, 2015
Chris Herbig is excellent! This was my first time meeting Chris Herbig. He was very pleasant and informative. His customer service skills are exceptional. He is an asset to Scha This was my first time meeting Chris Herbig. He was very pleasant and informative. His customer service skills are exceptional. He is an asset to Schaumburg Toyota! More
by Kag
Employees Worked With
Chris Herbig
