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Schaumburg Toyota - Service Center

Schaumburg, IL

4.8
524 Reviews

524 Reviews of Schaumburg Toyota - Service Center

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November 14, 2017

Schaumburg Toyota dealership provides top quality of work n I went for my Prius C 45,000 miles maintenance n tires replacement services on 11/10/17. Anthony Mejias, Assistant Service Manager is always very hel More

by Toyota Prius C
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2017 -

Schaumburg Toyota responded

Thanks for sharing your experience!!!

November 04, 2017

Maintenance for Rav4 I've experienced consistently excellent service at Schaumburg Toyota from the time I purchased my 2016 Rav4 Hybrid through maintenance service for the More

by Miguelito314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2017 -

Schaumburg Toyota responded

Thanks for your thoughts on your experience with us, Miquel!

October 27, 2017

Rav 4 Service was quick but expensive. Was able to get an appointment and it saved time. Will use service again, but need to ensure it is not "over" maintai More

by don1358
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2017 -

Schaumburg Toyota responded

We are trying to do our best in following Toyota Motor Sales recommendations in keeping your vehicle in the best condition. Thanks for sharing, Don!

October 23, 2017

Curteous staff, quick and thorough service! Craig was very friendly and efficient; my car looks and runs great, and although I got several things done to the car that day, it didn't take long at More

by Trish62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Widenhoefer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2017 -

Schaumburg Toyota responded

Glad we could take care of your auto's needs. Thanks for sharing, Trish!

October 23, 2017

Always a pleasant experiencr The employees are Very courteous and a pleasure to do business with. It is always an enjoyable experience Instead of the way we are treated at Hyund More

by Roberto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember his name
Oct 24, 2017 -

Schaumburg Toyota responded

We are pleased to have you as our customer, Roberto! Thanks for sharing!

October 22, 2017

25,000 check-up Patrick got me in early, checked everything (including extra items i asked about) finished earlier then he quoted me. I appreciated that there were n More

by mike224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
Oct 24, 2017 -

Schaumburg Toyota responded

Glad things went as expected. Thanks for sharing, Mike!

October 21, 2017

Maintenance Have been going to Schaumburg Toyota for 30 yrs. or better. They are always professional, efficient & welcoming. I have recommended Schaumburg Toyot More

by Simmerer, Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McDuffie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave in service-- the very BEST !!!!!!
Oct 24, 2017 -

Schaumburg Toyota responded

Thanks for being our long time loyal customer, Sue!

September 30, 2017

Always make me feel at home My tire rotation(free service package) with lease service member told me how long wait would be and I wasn't sure I could wait so he even offered me a More

by Gwen 1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian reburian
Oct 03, 2017 -

Schaumburg Toyota responded

Thanks for sharing your experience, Gwen!

September 29, 2017

Fast, professional, friendly . Good coffee in waiting room and snacks :) Got a car wash with oil change. I did not ask for it but was nicely surprised. Thanks More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Reburiano
Oct 03, 2017 -

Schaumburg Toyota responded

Thanks for sharing, John!

September 24, 2017

Not Good Came at change of shift and couldn't find a service rep who would sign in my car for the work that needed to be done on it because they were either 's More

by 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't recall his name.
Sep 26, 2017 -

Schaumburg Toyota responded

On behalf of Schaumburg Toyota, we want to apologize for your last experience with us. You are appreciate as our loyal customer and assure you we will do what we can to exceed your expectations in the future.

Sep 28, 2017 -

Schaumburg Toyota responded

We regret your visit with us did not go well. Unfortunately, there are days that things do go wrong. We appreciate you as our long time customer and assure you we are continually working on process. We will do our best to make your next visit with us exceptional!

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