517 Reviews of Schaumburg Toyota - Service Center
Fantastic! Only took about 30 minutes! Gave good advice!! Don’t seem to rip off. (Need tires next time.) I always choose Schaumburg Toyota. Very friendly ser Only took about 30 minutes! Gave good advice!! Don’t seem to rip off. (Need tires next time.) I always choose Schaumburg Toyota. Very friendly service. Very comfortable waiting room. Highly recommend! More
Service excellence The service at my Toyota service is extraordinary. I have friends that are considering purchasing their next car from Toyota Schaumburg after witness The service at my Toyota service is extraordinary. I have friends that are considering purchasing their next car from Toyota Schaumburg after witnessing their outstanding Service department. Always a positive experience. More
Bad diagnostics almost stranded my family. Nicholas Cardin 2 reviews in the last week I had my 98 Land Cruiser towed in after it wouldn't start. I suspected it was a starter due to the sympt Nicholas Cardin 2 reviews in the last week I had my 98 Land Cruiser towed in after it wouldn't start. I suspected it was a starter due to the symptoms exhibited. While speaking to the service manager (Randy) I explained that I was visiting family and needed to make a trip back to Ohio (wife and two kids under 3-years) and wanted to ensure the truck was safe to do so. I don't narmally allow my vehicles to be serviced by dealerships but had no other option given the circumstances. After two days I got a call that the only issue they found was a dead battery. Randy told me they inspected the starter, alternator, and associated electrical systems and could find nothing wrong. I agreed to a new battery and asked they do an oil change and top off the fluids. I picked up the truck first thing the following morning. The following day we left for home in Ohio. About 140 miles from home the battery light illuminated and the voltage was reading at about 10V. At that time I shut down all electrical components and proceeded to the nearest place that sold batteries. I bought two to get me back home. I replaced 1 immediately and had to install the next one 9 miles from home after the ABS system and fueling system started to shut down. Thanks to the stellar diagnostics and repair my family was almost stranded in 6* weather. Thanks guys! More
Honesty Christian was very straightforward and honest with his service recommendations. I really appreciated his thoroughness and willingness in helping us Christian was very straightforward and honest with his service recommendations. I really appreciated his thoroughness and willingness in helping us get the best price. Thanks! More
Recalls Fixed I came in for a few recalls I needed to be fixed and staff was great and very informative. Definitely coming back for all my service needs. The staf I came in for a few recalls I needed to be fixed and staff was great and very informative. Definitely coming back for all my service needs. The staff was friendly and helpful. More
Oil change and brakes Brought my car in for an oil change and while they were servicing it they found problems with the brakes and I had them fix it while I waited. Brought my car in for an oil change and while they were servicing it they found problems with the brakes and I had them fix it while I waited. More
Amazing Service was done great. Amazing staff. Would not go anywhere else to get my vehicle seviced. I have no complaint on the Schaumburg Toyota dealership. Service was done great. Amazing staff. Would not go anywhere else to get my vehicle seviced. I have no complaint on the Schaumburg Toyota dealership. More
Quality People The guys at Toyota are just the best. The battery on ny car died. I called Toyota and was given the number to Toyota Roadside Assistance. What a joke. The guys at Toyota are just the best. The battery on ny car died. I called Toyota and was given the number to Toyota Roadside Assistance. What a joke. A supreme run around and after 15 minutes i hung up and called my dealership back. I was immediately given Artys Towing phone number. They are the best and nicest people I have ever dealt with. Within a half hour the tow truck was there to tow my car. The service man at the dealership kept me informed and apologized for the shabby treatment from roadside assistance. I have been dealing with Schaumburg Toyota for a very ling time and I'm glad I have. The guys there are Just the best. Thank you Toyota Schaumburg. More
Great servie department. Very happy with the service and new waiting area. Also that they only sold me what I needed and didn't try to sell you extras. Very happy with the service and new waiting area. Also that they only sold me what I needed and didn't try to sell you extras. More
It Was A Pleasure! My visit was unexpectedly nice. I arrived and was quickly greeted by a pleasant service agent who quickly entered my information into the computer an My visit was unexpectedly nice. I arrived and was quickly greeted by a pleasant service agent who quickly entered my information into the computer and addressed all my questions and concerns. I waited in the very nicely appointed waiting area for about 30-45 minutes just as he had stated and was then called that my car was ready and washed! What a great way to start the day! Thanks Schaumburg Toyota for making my customer experience a great one! More