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Schaumburg Toyota - Service Center

Schaumburg, IL

4.8
517 Reviews

517 Reviews of Schaumburg Toyota - Service Center

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January 06, 2018

Fantastic! Only took about 30 minutes! Gave good advice!! Don’t seem to rip off. (Need tires next time.) I always choose Schaumburg Toyota. Very friendly ser More

by swallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 09, 2018 -

Schaumburg Toyota responded

Thanks for being our loyal customer!

January 03, 2018

Service excellence The service at my Toyota service is extraordinary. I have friends that are considering purchasing their next car from Toyota Schaumburg after witness More

by Kathleen K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian in Service
Jan 05, 2018 -

Schaumburg Toyota responded

Thanks for being our loyal customer, Kathleen. We appreciate you sharing your thoughts!

December 31, 2017

Bad diagnostics almost stranded my family. Nicholas Cardin 2 reviews in the last week I had my 98 Land Cruiser towed in after it wouldn't start. I suspected it was a starter due to the sympt More

by Divemedic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randall Laskowski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2018 -

Schaumburg Toyota responded

We regret the issues you had with your vehicle and apologize your trip home did not go well. Unfortunately, we have only one way of checking an alternator and yours came out okay. A vehicle with 360,000 miles on it can have several issues that can cause the additional problems you had. When your vehicle left our service center everything was in working order. Again, we feel terrible for your experience and would never send a customer on their way if it did not clear our systems.

December 24, 2017

Honesty Christian was very straightforward and honest with his service recommendations. I really appreciated his thoroughness and willingness in helping us More

by Jpb4999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Reburiano
Dec 27, 2017 -

Schaumburg Toyota responded

Glad we were able to help with your auto's needs. Thanks for sharing!

December 17, 2017

Recalls Fixed I came in for a few recalls I needed to be fixed and staff was great and very informative. Definitely coming back for all my service needs. The staf More

by Jessica Bosshart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Widenhoefer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2017 -

Schaumburg Toyota responded

Thanks for sharing, Jessica!

December 13, 2017

Oil change and brakes Brought my car in for an oil change and while they were servicing it they found problems with the brakes and I had them fix it while I waited. More

by Ernie3809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Widenhoefer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2017 -

Schaumburg Toyota responded

Thanks for servicing your vehicle with us, Ernie!

December 10, 2017

Amazing Service was done great. Amazing staff. Would not go anywhere else to get my vehicle seviced. I have no complaint on the Schaumburg Toyota dealership. More

by Erica072689
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Jost
Dec 11, 2017 -

Schaumburg Toyota responded

Thanks for being our loyal customer, Erica. We appreciate you sharing your thoughts!

December 05, 2017

Quality People The guys at Toyota are just the best. The battery on ny car died. I called Toyota and was given the number to Toyota Roadside Assistance. What a joke. More

by Molly and Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manoj Choradia
Dec 06, 2017 -

Schaumburg Toyota responded

Glad we were able to help. We appreciate you as our long time customer and look forward to many more years!

December 01, 2017

Great servie department. Very happy with the service and new waiting area. Also that they only sold me what I needed and didn't try to sell you extras. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaya Ochana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2017 -

Schaumburg Toyota responded

Thanks for sharing, Chris! Happy to hear you enjoyed the new dealership!

November 23, 2017

It Was A Pleasure! My visit was unexpectedly nice. I arrived and was quickly greeted by a pleasant service agent who quickly entered my information into the computer an More

by Laura S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Szuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2017 -

Schaumburg Toyota responded

Thanks for being our customer, Laura!!!

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