524 Reviews of Schaumburg Toyota - Service Center
Just a routine check up visit ; excellent service Superb service Always helpful not pushy Taught me about correct gas for car Gave me number for Toyota roadside service as I needed tow They lis Superb service Always helpful not pushy Taught me about correct gas for car Gave me number for Toyota roadside service as I needed tow They listen More
Nice service by the rep, Christian Reburizno Nice job doing everything quickly and keeping me posted. Facility comfort is 10 out of 10. Jake is always nice. Customer rep Christian Reburizno was n Nice job doing everything quickly and keeping me posted. Facility comfort is 10 out of 10. Jake is always nice. Customer rep Christian Reburizno was nice and helpful. Found problems with my front brakes too(3mm) and replaced it fast. More
Ezequiel Ortega is amazing! I was at this dealership recently and I could not be more satisfied with the service. Ezequiel Ortega, the assistant service manager, was fantastic an I was at this dealership recently and I could not be more satisfied with the service. Ezequiel Ortega, the assistant service manager, was fantastic and extremely helpful. More
Hard to find help I had service on my car and it was OK. First, I'll start with Anthony Mejias. He was excellent. He called me for updated, kept me in the loop of I had service on my car and it was OK. First, I'll start with Anthony Mejias. He was excellent. He called me for updated, kept me in the loop of the progress of my car and was able to get me a loaner car for the week. I would give him 5 stars. For the rest of the dealership, it was not that good. I would walk in and no one would help me. This was on the sales floor and service floor. It was strange, almost like they didn't want to help me. More
Great check up on my vehicle Team provided great service all around Christan helped us and got everything ready quickly and expeditiously I look forward to coming back to scsumbur Team provided great service all around Christan helped us and got everything ready quickly and expeditiously I look forward to coming back to scsumburg Toyota More
1st 5,000 Miles Clean facility, very impressive when you bring your vehicle into the service area. They provide coffee and pastries, a nice touch. It didn't take th Clean facility, very impressive when you bring your vehicle into the service area. They provide coffee and pastries, a nice touch. It didn't take them long to complete the oil change and tire rotation. Only thing keeping them from 5-stars is they didn't do a very good job cleaning/drying the truck after completing the service. Lots of water spots on the vehicle afterwards. More
Awesome service! I drove right into the service center and told them what i was there for. Rafael entered my info, was extremely thorough about my expectations and ne I drove right into the service center and told them what i was there for. Rafael entered my info, was extremely thorough about my expectations and needs. The waiting area was amazing and comfortable. I had a complementary muffin and coffee which was great cause I was in a hurry that morning. My service was completed in less time than anticipated and I was thrilled they washed all the salt and dirt off my car. I drive past 2 other Toyota dealerships to continue to purchase and service my car at Schaumburg Toyota for the last 13 years! More
Very thorough. Checked everything out for the 30,000 mile check-up. Performed work on recall with the Sienna (replace fuses from 25 amp to 30 amp). Gave heads up o Checked everything out for the 30,000 mile check-up. Performed work on recall with the Sienna (replace fuses from 25 amp to 30 amp). Gave heads up on when to change the battery (scheduled for fall visit) More
It was awesome! I was greeted by a gentleman named EZ. He was so personable and friendly and actually cared about asking me questions about my day. It’s these kinds o I was greeted by a gentleman named EZ. He was so personable and friendly and actually cared about asking me questions about my day. It’s these kinds of visits that keep me coming back for all service needs on my car. Thank you for such a great customer experience!! More
Completely Satisfied I was completely satisfied with the service I received. I brought my 2017 Toyota Highlander in for it’s 1 year 10,000 mile service. Steve Lowell was I was completely satisfied with the service I received. I brought my 2017 Toyota Highlander in for it’s 1 year 10,000 mile service. Steve Lowell was device rep. that took care of me. He was friendly, professional and knowledgeable. I had several questions and he was able to answer them with no problem. More