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Schaumburg Toyota - Service Center

Schaumburg, IL

4.8
524 Reviews

524 Reviews of Schaumburg Toyota - Service Center

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April 13, 2018

Just a routine check up visit ; excellent service Superb service Always helpful not pushy Taught me about correct gas for car Gave me number for Toyota roadside service as I needed tow They lis More

by Sabrina5816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McDuffie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Widenhoefer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ezequiel Ortega
Apr 16, 2018 -

Schaumburg Toyota responded

Glad we could help with your service needs, Sabrina! Thanks for sharing!

April 06, 2018

Nice service by the rep, Christian Reburizno Nice job doing everything quickly and keeping me posted. Facility comfort is 10 out of 10. Jake is always nice. Customer rep Christian Reburizno was n More

by Happy Camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Reburizno
Apr 11, 2018 -

Schaumburg Toyota responded

We are pleased you are a "happy camper". We are happy to have you as our customer!

March 30, 2018

Ezequiel Ortega is amazing! I was at this dealership recently and I could not be more satisfied with the service. Ezequiel Ortega, the assistant service manager, was fantastic an More

by Carguy123
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ezequiel Ortega
Apr 03, 2018 -

Schaumburg Toyota responded

Glad things went well at your visit. Thanks for sharing!

March 16, 2018

Hard to find help I had service on my car and it was OK. First, I'll start with Anthony Mejias. He was excellent. He called me for updated, kept me in the loop of More

by policeman51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2018 -

Schaumburg Toyota responded

We apologize for your experience in sales at the dealership. We would like the opportunity to work with you and to look in to what happened while you were here. At your convenience, please contact Joe Shoemaker, General Sales Manager at 847 882 1800!

February 22, 2018

Great check up on my vehicle Team provided great service all around Christan helped us and got everything ready quickly and expeditiously I look forward to coming back to scsumbur More

by Vlark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Manczko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2018 -

Schaumburg Toyota responded

We are always happy to help! Thanks for sharing, Vlark!

February 20, 2018

1st 5,000 Miles Clean facility, very impressive when you bring your vehicle into the service area. They provide coffee and pastries, a nice touch. It didn't take th More

by natrix19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2018 -

Schaumburg Toyota responded

Thanks for your review and your input on the car wash. We will work on that!

February 10, 2018

Awesome service! I drove right into the service center and told them what i was there for. Rafael entered my info, was extremely thorough about my expectations and ne More

by Klou333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

Schaumburg Toyota responded

Thanks for being loyal to Schaumburg Toyota. We are thrilled to have you as our customer!

February 06, 2018

Very thorough. Checked everything out for the 30,000 mile check-up. Performed work on recall with the Sienna (replace fuses from 25 amp to 30 amp). Gave heads up o More

by kizior,robert 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 06, 2018 -

Schaumburg Toyota responded

Thanks for sharing your recent service experience, Robert!

February 03, 2018

It was awesome! I was greeted by a gentleman named EZ. He was so personable and friendly and actually cared about asking me questions about my day. It’s these kinds o More

by Teens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EZ
Feb 06, 2018 -

Schaumburg Toyota responded

Thanks for being a great customer!!!

February 02, 2018

Completely Satisfied I was completely satisfied with the service I received. I brought my 2017 Toyota Highlander in for it’s 1 year 10,000 mile service. Steve Lowell was More

by belair
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2018 -

Schaumburg Toyota responded

Thanks for sharing your visit and for being our customer!

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