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Schaumburg Toyota - Service Center

Schaumburg, IL

4.8
517 Reviews

517 Reviews of Schaumburg Toyota - Service Center

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June 26, 2020

I have been coming here for the past 4 years and have always been very satisfied. This time (and I know I dropped in when the shop was busy) but not sure if they changed the oil like they were suppose. More

by jserp1619
Recommend Dealer
Yes
Employees Worked With
Jerry McDuffie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Reburian - excellent
Jun 26, 2020 -

Schaumburg Toyota responded

Hello, I am sure they did what was recommended by Toyota at this time period and miles. I would like to check your history but I am unable to identify you with this information. I can be reached at 847 519-3771 or jjoern@resnickautogroup.com. Thanks for the confidence with a 5 star review. We really appreciate your support! Sincerely, JoAnn Joern, Customer Relations Manager

June 26, 2020

Maintenance of Brakes (Rear/Front) was performed and sensed the difference in before and after drive! They also ensured to complete the work on time. I plan to take my Prius to Schaumburg as well. More

by akbarpathan
Recommend Dealer
Yes
Employees Worked With
Bart Szuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Schaumburg Toyota responded

Glad we could help with your auto needs. Thanks for the 5 stars. We appreciate your support!

June 07, 2020

Great and honest service! The Service Department provided an honest assessment of proposed work on our car which ended up saving us money. Wait time fir service to be completed was very good. More

by skipperdot
Recommend Dealer
Yes
Employees Worked With
Anthony Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Schaumburg Toyota responded

Glad we could assist in your auto needs. Thanks for sharing!!!

June 01, 2020

Excellent Service I am comprised at 69, with Lupus and asthma. Schaumburg Toyota did everything to keep me safe and feel safe. Raff Sanchez and 3veryone at this deale More

by betty195082
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Schaumburg Toyota responded

Thank you for being our customer, Betty! We will do what we can to help!

May 30, 2020

Bart and his team handled all my needs as they always do. I have total trust in their expertise! Explained what was needed and resolved all the issues that I came in to service. Treated me like family as the More

by mannylim13
Recommend Dealer
Yes
Employees Worked With
Bart Szuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave and his team in service area for Bart
Jun 01, 2020 -

Schaumburg Toyota responded

That is what we like to hear! Thanks for the 5 stars. We really appreciate your support!

May 29, 2020

Excellent service Thank you! I came for service for my car. It was excellent service and staff so kindly and politely and they helped me so much and got clarification all my que More

by Sivagurunathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 29, 2020 -

Schaumburg Toyota responded

We are thrilled to have you as our customer!!! Thanks for sharing!

May 25, 2020

Great Customer Service My oil change and fluid check service went well. Wait time was short and the two service employees that helped me did an excellent job. More

by Nickname-Hedge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
May 26, 2020 -

Schaumburg Toyota responded

Thanks for being our customer and for sharing your experience!

May 17, 2020

Fantastic Always friendly service. The mechanics always do a great job. I never have any worry after after my scheduled maintenance. I would highly recommend Sc More

by dandl.dl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
n/a
May 18, 2020 -

Schaumburg Toyota responded

Glad to have you as our customer! Thanks for your thoughts on your visit and the 5 stars!!!

May 17, 2020

First time, very happy I'm a first time Toyota owner and this was my first maintenance visit for my new Rav4. From sales to maintenance I've been very pleased that I chose t More

by dodgermom1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Yanev
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Schaumburg Toyota responded

We are thrilled to have you part of the Schaumburg Toyota family! Thanks for the support!

May 15, 2020

Satisfied but I was very satisfied with my visit and the fact that Rafael offered a coupon without my asking. The second tech (don't know his name) told me everyth More

by Walla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Schaumburg Toyota responded

We apologize for the cabin air filter oversite. Sometimes they will go back and ask the technician "can it wait until the next visit"but it remains on the multi-point inspections. I cannot identify you so if you could please contact me at your earliest convenience at 847 519-3771 or email me at jjoern@resnickautogroup.com, so i can get more information from you. Sincerely, JoAnn Joern, Customer Relations Manager

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