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Schaumburg Toyota - Service Center

Schaumburg, IL

4.8
517 Reviews

517 Reviews of Schaumburg Toyota - Service Center

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October 15, 2020

Service, as always, was well done! Maintenance and repairs were done in a timely manner and everything, including cost, was explained upfront. Have had some basic service done at a Toyota dealer 10 m More

by nvscreation
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Schaumburg Toyota responded

Thanks so much for coming all that way and for the 5 star review. We really appreciate your support!

October 11, 2020

Was very pleased with the work Dave did on my car. Was very efficient and friendly. Am very impressed with the service given me and got in and out. More

by Cjleino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Szuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Schaumburg Toyota responded

We are thrilled to have you as our customer! Thanks for sharing!

October 06, 2020

He was friendly and helpful answered all my questions and made sure that everything on the service work order was done and explained to me. More

by Butchceci
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Schaumburg Toyota responded

Glad we could help! Thanks for sharing. We really appreciate your support!

September 27, 2020

After they did an alignment to my car my steering wheel was not straight when the car was going straight and they told me that this is , because of the roads... I had to go to a different place to do my al More

by Vladimir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick
Sep 29, 2020 -

Schaumburg Toyota responded

We apologize for your experience and would like to look further in to your issue! I will need more information from you. Please email me at jjoern@resnickautogroup.com or call me at 847 519-3771. Sincerely, JoAnn Joern, Customer Relations Manager

September 21, 2020

The service department is great. They are always very friendly and helpful. I always make an appointment and that helps me get in and out. More

by Jessica Bosshart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Schaumburg Toyota responded

We are honored to assist in keeping your vehicle in top running conditon. Thanks for the 5 stars. We really appreciate your support, Jessica!

September 18, 2020

Very quick and efficient service. Everyone was very courteous and understanding. The facility was clean and comfortable. My salesman came over to greet me while I was there. More

by wcuddles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McDuffie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Schaumburg Toyota responded

Welcome to the Schaumburg Toyota family! Thanks again for your purchase and for sharing your thoughts. Hope you are enjoying your new car and wish you many happy miles!

September 13, 2020

Steve Lowell was extremely helpful. I went today for an oil change and he did a great job. He also checked my car's brakes. It was a good experience. I recommend him to other people. More

by M A FARID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Schaumburg Toyota responded

We are thrilled to have you as our customer! Thanks for sharing!

September 02, 2020

Overall good explanations. Didn't solve all my problems and now have a new noise that I did not have before. I also had to go and find my car in the lot and then it turned out it was still sitting inside More

by GJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Schaumburg Toyota responded

We apologize for the issues you are having. Please contact Anthony at your earliest convenience to set up another time to bring your car back. We hope to resolve any issues you may have!

August 30, 2020

Anthony Mejias from the Service Department is always Anthony Mejias from the Service Department is always professional, friendly and is someone I can trust to bring my vehicles in for service. Whenever More

by Davo70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Schaumburg Toyota responded

We are pleased to hear Anthony takes such good care of you! Thanks for the 5 star review. We really appreciate your support!

August 22, 2020

Top-notch service! Sometimes there is a disconnect between what you communicate to the service team and what they deliver, but at the end of the day Schaumburg Toyota is committed to making it right. More

by jlcoates
Recommend Dealer
Yes
Employees Worked With
Bart Szuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Widenhoefer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Schaumburg Toyota responded

Glad we could assist in your auto needs! Thanks for being our customer and sharing your experience. We appreciate your support!

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