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Schaumburg Toyota - Service Center

Schaumburg, IL

4.8
520 Reviews

520 Reviews of Schaumburg Toyota - Service Center

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June 10, 2021

Everything was good. No issues. l really don't know what else to say. It was for a simple oil change and tire rotation on my leased car.. More

by Chris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Krueger
Jun 10, 2021 -

Schaumburg Toyota responded

Thanks for sharing. Your support is appreciated!!!

June 05, 2021

Its fast and convenient to get a oil change and tire rotation and knowing that the parts are Toyota is a plus and the waiting area is clean. More

by Jw
Recommend Dealer
Yes
Employees Worked With
Bart Szuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Schaumburg Toyota responded

Thanks for sharing, JW! Your support is appreciated.

May 25, 2021

I prefer this location and willing to go for the drive from Chicago because they are efficient, professional and knowledgeable . They are always on time and great customer service. More

by edlc22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
May 26, 2021 -

Schaumburg Toyota responded

Thrilled to have you as our customer! Thanks for sharing. Your support is appreciated!

May 23, 2021

Excellent service. I had made an appt so just drove in. Waited on right away and didn't wait very long for the car. I am confident everything was inspected and safety checked. More

by fallingbridges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Christensen
May 24, 2021 -

Schaumburg Toyota responded

We were happy to assist in keepng your vehicle in the best running condition. Thanks for the wonderful review. Your support is appreciated.

May 12, 2021

Schaumburg Toyota is the only place I trust to service my car. I've been a customer for 18 years. The guys in the service department are great and have always taken good care of my car. More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bien
May 14, 2021 -

Schaumburg Toyota responded

Thanks for being our long time loyal customer, Lisa! We appreciate the 5 stars!

May 05, 2021

Prompt service and great customer service Informed me of Prompt service and great customer service Informed me of savings and applied coupons Service was completed in a timely manner Minimal wait times More

by ck1074
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Schaumburg Toyota responded

Glad we were able to help! Thanks for sharing. Your support is appreciated.

May 05, 2021

Excellent work. Only criticism is that we made an appt at 2:30 (same day as service) and sat for over an hour before the car was looked at. Why didn’t they tell us on phone to schedule a different day/time?? More

by Mortier
Recommend Dealer
Yes
Employees Worked With
Don’t know
May 05, 2021 -

Schaumburg Toyota responded

We are so sorry for the long wait. Something unexpected came up and were short on technicians. This was and unfortunate situation and again our apologies! Thanks for your patience and for servicing with us! You are appreciated as our long time customer!

April 15, 2021

Cost is difficult on a fixed income. I love my Toyota and would get another in a minute however when retired and alone I just can’t afford a new car and it’s getting to the point that I can’t afford repairs More

by Linda.lichner305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Szuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Schaumburg Toyota responded

We do our best to stay competitive in area pricing, Linda. Keep checking our website for service specials. Thanks for sharing. Your support is appreciated.

April 15, 2021

I was hoping that I was having a false alarm when MaintOP light was on & I drove to Schaumburg Toyota my service place & was greeted by Patrick, It tuned out that there was some serious issues that I wasn't More

by victoriapturner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick don't know his last name
Apr 15, 2021 -

Schaumburg Toyota responded

Glad we were able to assist in your auto needs, Victoria! Thanks for sharing. Your support is appreciated.

April 15, 2021

Craig in the service department always makes me feel like I am important and my car is of great value. He is really knowledgeable, professional, and listens to what I have to say. He has always gotten my ca More

by Marthamika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Widenhoefer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Schaumburg Toyota responded

Thanks for sharing your thoughts, Martha! Your support is appreciated.

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