Schaumburg Toyota - Service Center

Excellent service. I had made an appt so just drove in. Waited on right away and didn't wait very long for the car. I am confident everything was inspected and safety checked. Waited on right away and didn't wait very long for the car. I am confident everything was inspected and safety checked. More

Schaumburg Toyota is the only place I trust to service my car. I've been a customer for 18 years. The guys in the service department are great and have always taken good care of my car. car. I've been a customer for 18 years. The guys in the service department are great and have always taken good care of my car. More

Prompt service and great customer service Informed me of Prompt service and great customer service Informed me of savings and applied coupons Service was completed in a timely manner Minimal wait times Prompt service and great customer service Informed me of savings and applied coupons Service was completed in a timely manner Minimal wait times Fast checkout More

Excellent work. Only criticism is that we made an appt at 2:30 (same day as service) and sat for over an hour before the car was looked at. Why didn’t they tell us on phone to schedule a different day/time?? 2:30 (same day as service) and sat for over an hour before the car was looked at. Why didn’t they tell us on phone to schedule a different day/time?? More

Cost is difficult on a fixed income. I love my Toyota and would get another in a minute however when retired and alone I just can’t afford a new car and it’s getting to the point that I can’t afford repairs would get another in a minute however when retired and alone I just can’t afford a new car and it’s getting to the point that I can’t afford repairs on the one I have.. More

I was hoping that I was having a false alarm when MaintOP light was on & I drove to Schaumburg Toyota my service place & was greeted by Patrick, It tuned out that there was some serious issues that I wasn't light was on & I drove to Schaumburg Toyota my service place & was greeted by Patrick, It tuned out that there was some serious issues that I wasn't expecting come up. I was driven home & waited while they did my oil change & tune up.Patrick called me told me what was involved and saved me on the cost by looking into my warranty and other specials that were going on . It was great, thorough service and he was so great to deal with. Done at 3:00pm. More

Craig in the service department always makes me feel like I am important and my car is of great value. He is really knowledgeable, professional, and listens to what I have to say. He has always gotten my ca I am important and my car is of great value. He is really knowledgeable, professional, and listens to what I have to say. He has always gotten my car up and running and keeps me up to speed on what the progress is. I love working with him because he is honest and tells me like it is. G More

I want to specifically acknowledge Mike Krueger, the Service Director for his professionalism and great service. Having purchased my RAV4 in December, I wanted to service it at a Toyota dealership. Sche Service Director for his professionalism and great service. Having purchased my RAV4 in December, I wanted to service it at a Toyota dealership. Scheduling was easy and they were able to get me in right away and the oil change took about 40 minutes. I had some concerns that I brought to Mike, and thanks to his excellent service I will defiantly be back. More

I want to specifically acknowledge Craig Widenhoefer, in the service department for his professionalism and great service. I have never had such service as I have received at Schaumburg. I have been going the service department for his professionalism and great service. I have never had such service as I have received at Schaumburg. I have been going there for 12 year's and I will never go anywhere else. From Chris Haley the General Manager down to the cleaning lady are so polite and friendly. When I buy my next Toyota I will go see Jerry McDuffie, I have had Toyota since 1979 and I'll never have a different car. Thank you for having a GREAT TEAM. Martha Mika More

I was pleased with service. Service technician very polite and friendly.n However, this is the second survey and you claim another is on the way in a few days. Surely 3 surveys for one visit is a bit polite and friendly.n However, this is the second survey and you claim another is on the way in a few days. Surely 3 surveys for one visit is a bit over much. More