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Schaumburg Toyota - Service Center

Schaumburg, IL

4.8
517 Reviews

517 Reviews of Schaumburg Toyota - Service Center

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March 02, 2022

As per appointment car was serviced Pleasant & timely service experience. Service representative explained results of 15 point check after service too. More

by Shail Des
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Christensen
Mar 03, 2022 -

Schaumburg Toyota responded

Thanks for sharing, Shail! Your support is appreciated.

February 26, 2022

amazing staff superb service who could ask FOR ANYTHING MORE I LOVE YOU MAN NUF SAID More

by sgderm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Schaumburg Toyota responded

Thanks for your thoughts! Your support is appreciated.

February 23, 2022

Courteous, customer is well informed of pending issues followed by exceptional service and reasonably priced.. More

by postapiuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Schaumburg Toyota responded

Thanks for sharing your thoughts! Your support is appreciated.

February 11, 2022

Customers have no idea how services are done. We are not allowed in the back so we don’t see anything. The wash on our Sienna was horrible. After the service was done our Sienna was parked backwards crashed More

by Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Jost
Feb 17, 2022 -

Schaumburg Toyota responded

We apologized for your experience with us. It is unsafe to have untrained people in the technicians working area. We do not want anyone to get hurt. I am unable to identify you with the information given and would lilke to look in to your experience. Please contact me at 847 519-3771 or jjoern@resnickautogroup.com. Sincerely, JoAnn Joern, Customer Relations Manager

January 24, 2022

Went for oil change and tire rotation. I was in and out in a short period of time. More

by Atlas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Schaumburg Toyota responded

Happy to assist! Thanks for sharing.

January 22, 2022

Nice and quick turn around explained all the options clearly.so it was easy to make decision. More

by sha_ker11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Widenhoefer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Schaumburg Toyota responded

Glad to work with you! Thanks for sharing.

January 11, 2022

Very professional. I've bought my last 2 cars from this dealership. I also get my service done here as well. More

by dan_242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Widenhoefer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Schaumburg Toyota responded

It is a pleasure having you as our customer, Dan! We appreciate your support! Thanks for the 5 stars.

January 08, 2022

As always, the service was done to the highest standards. Work is performed quickly, and well. I have brought all my Toyota cars here for over 30 years. More

by marsy68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Schaumburg Toyota responded

We are thrilled to have you as our long long loyal customer and look forward to many more years of assisting you with your auto needs. Thanks for sharing, Marsy!

January 08, 2022

Excellent and prompt service. Polite and knowledgeable staff during my visit. Thank you Jo Ann More

by joannb66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Szuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Widenhoefer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Schaumburg Toyota responded

It was our pleasure working with you, JoAnn! Thanks for sharing your thoughts.

January 08, 2022

I was in and out of the service department for an oil change/tire rotation in less than one hour. Appreciate the efficient service. More

by marytrudel
Recommend Dealer
Yes
Employees Worked With
Patrick
Jan 13, 2022 -

Schaumburg Toyota responded

Glad we could accommodate, Mary! Thanks for sharing. your support is appreciated.

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