Schaumburg Toyota

Rafael rocks! Rafael is amazing! He's the best service person ever. He is very friendly and knowledgeable. The service team always works quickly and efficiently. Rafael is amazing! He's the best service person ever. He is very friendly and knowledgeable. The service team always works quickly and efficiently. We've never had any problems in the 20 years we've been going there. Thank you for all you do! More

Best dealer ever I have bought several cars from this location and I bought them all from the best salesperson Zaya!! I bought my first car for him over 5 years ago a I have bought several cars from this location and I bought them all from the best salesperson Zaya!! I bought my first car for him over 5 years ago and he has earned all my business since. I recently bought a Highlander from him. They didn't have the model that I really wanted and he with the help of others were able to find my car and Zaya went to that dealership to pick it up. Zaya provides a seamless experience with no pressure to buy. I would call him a good friend because of the amount of cars we bought from him. He always seems to find a way to get me the best possible deal. He has earned my business and my family's business. Thanks to Zaya, Jonathon and CJ for all the help!!!!! More

No hassle and timely. Great! Employees courteous and knowledgeable. I would recommend the service department to my friends. It would be great if the waiting room is upd Great! Employees courteous and knowledgeable. I would recommend the service department to my friends. It would be great if the waiting room is updated and more customer friendly. More

Beware, even when they say the car is certified. I bought a 2012 FJ Cruiser... my third one..... certified and the day I picked it up the weather was horrible. I wasn't worried because at other Toy I bought a 2012 FJ Cruiser... my third one..... certified and the day I picked it up the weather was horrible. I wasn't worried because at other Toyota dealerships the TOYOTA CERTIFICATION means something. Frank Brodsky did a good job. When we went to inspect the car the wind was so bad and cold we could not look to closely. Frank mentioned that he thought they switched out the spare because of a tire problem. The care was clean, though appeared they attempted to hide rust spots by spraying black on chassis parts. They took the car and washed it while se paid for it. Halfway back to Wisconsin I noticed two cracks in the windshield. I called and left Frank a message. Next morning the tire sensor was off for a flat tire I also noticed no radio antenna, and parts o th roof rack were broken of but stuck on the car to look like it was ok. SHAME ON THEM. Frank should find someone to work for who actually does the 160 point check, More

Routine Maintenance Chris greeted my right away He is pleasant and thorough. I need to have the brake recall work done on the car. Chris called me when the part arrived Chris greeted my right away He is pleasant and thorough. I need to have the brake recall work done on the car. Chris called me when the part arrived. I'm sorry to see Steve Lowell moving to daytime shift, he was excellent and is the only service associate that I would trust. I have confidence that Chris will fill that gap replacing Steve's shift. More

Adam was great! With his honest and fair approach to a problem, Adam went above and beyond in resolving a mechanical issue with my new purchase. He is truly an asset With his honest and fair approach to a problem, Adam went above and beyond in resolving a mechanical issue with my new purchase. He is truly an asset to his company. More

Great service department!!! They know what they do and they take care of your car as if it's their own! Since I started taking the car for services at this dealership, I know tha They know what they do and they take care of your car as if it's their own! Since I started taking the car for services at this dealership, I know that my car is in good, professional and honest hands! Although the car was not bought from this dealership, they stand by Toyota warranties! After each service they honestly advice me about the condition of the car, let me know what is recommended to be done, but never try to add useless services. Each time the car needed to stay there for more than a day, or if they did not have a part in stock, they always leave me a message to let me know when the car is ready for pick up or when the part is there. No appointments, no long waiting, but always great service! More

A "no pressure" sales experience. We just purchased our first Toyota....a 2015 Highlander. Our salesperson, Zaya Ochana, displayed professionalism, patience, and customer care during We just purchased our first Toyota....a 2015 Highlander. Our salesperson, Zaya Ochana, displayed professionalism, patience, and customer care during the entire sales process. Zaya took his time and explained everything about our SUV before, during, and after our purchase. Before we buy any vehicle, we always make sure that we have a dealer and sales team that we can trust. Schaumburg Toyota and Zaya have earned this trust. More

Great Service Since we purchased the car and Fran Brodsky helped us out, it's been always Great and this weekend was a Great Service, Reasonable prices, time and e Since we purchased the car and Fran Brodsky helped us out, it's been always Great and this weekend was a Great Service, Reasonable prices, time and experience.! Randall explains you what is going on and you are always next no need to wait! Thank you! Martha Parra & Yader Rodriguez! More

Toyota Repair at Schaumburg Toyota I have never had an issue with your repair shop!! Everyone is friendly and they know what they are doing. Mike Krueger runs a great shop and I give I have never had an issue with your repair shop!! Everyone is friendly and they know what they are doing. Mike Krueger runs a great shop and I give him all the credit for the fantastic job everyone does. Let's face it, people learn from a leader, and Mike is a true leader at Schaumburg Toyota, you are very lucky to have him!! On a side note, I have got to mention Jerry McDuffie, whenever I go in for service, I always make sure I pop in and visit with him if he is around. That man is wonderful. I love talking to him and he is just so cool....I will always buy my new cars from him...the guy has got it ALL going on!! More