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Schaumburg Toyota

Schaumburg, IL

4.8
1,003 Reviews
Schaumburg Toyota has been a trusted, family-owned, Toyota dealer in the Chicagoland area since 1978. As one of the highest volume Toyota dealers in the Midwest, we have one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales staff will provide you with the information you need to make an educated buying decision. Most importantly, we want to build lifelong relationships with our customers. We know that service after the sale is equally important. That's why our Service Department is open from 7:00 AM until 9:00 PM , Monday through Friday, and all day on Saturday. No appointment necessary! Stop in today and test-drive some of the most dependable, safe and stylish cars on the road!
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875 W Golf Rd

Schaumburg, IL

60194

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Showing 1,003 reviews

March 16, 2016

New brakes! The service team found my brakes were worn and needed replacing. When I drove the car out of the lot when completed, I almost went through the windsh More

by ladybug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recall
Mar 23, 2016 -

Schaumburg Toyota responded

We are happy to get you back on the road safely. Thank you for sharing your experience!

March 15, 2016

Great service Love the no appointment needed. Went after work on a Friday expecting a line but was in and out in 40 minutes. Thanks. Sorry as I don't remember the s More

by Marvel856
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mar 15, 2016 -

Schaumburg Toyota responded

Glad we were able to accommodate you in a timely fashion. We appreciate your review!

March 06, 2016

Royal Treatment I usually expect to be treated well, but the treatment that I received from Schaumburg Toyota was ROYAL Treatment, far and above what I've seen or rec More

by Joe_Hybrid driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaya Ochana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Haley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sayasane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2016 -

Schaumburg Toyota responded

Thank you for being a loyal Schaumburg Toyota customer. We wish you many miles of happy driving!

February 03, 2016

Try to avoid this dealer They tell u one thing and do another in the service department. prices are to high . I would recommend to avoid this dealership. So please be careful More

by Javelin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Richmond
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2016 -

Schaumburg Toyota responded

We would like to discuss your issue with your last visit. If we have done something wrong we would like to make things right! Please provide us with your name or vehicle identification number and contact me, JoAnn Joern at 847.519.3771.

February 03, 2016

Excellent Customer Service You will see many glowing reviews of Zaya here. Mine is no exception. I purchased a 2016 RAV4 Hybrid last Thursday. Zaya knew I was waiting for thi More

by stacey0225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaya Ochana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Giyas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2016 -

Schaumburg Toyota responded

Thank you again for your purchase and sharing your experience at Schaumburg Toyota!

January 31, 2016

Service Representative I found Craig Widenhoefer to be extremely honest on our last service visit which is the main reason for returning to this dealership. I specifically More

by sak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Widenhoefer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2016 -

Schaumburg Toyota responded

We are pleased Craig has earned your trust and we have you as a loyal Schaumburg Toyota customer!

January 31, 2016

Sustained level of service excellence In working with the service manager (Randy), he was able to manage a scheduled service and oil change on a busy Saturday. I did not have a scheduled More

by Giebelhaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2016 -

Schaumburg Toyota responded

Happy we were able to take care of your automobile needs. Thank you for sharing!

January 28, 2016

Outstanding Customer Service This was my second time buying a vehicle from Schaumburg Toyota. I walked in with a vehicle in mind and the price I wanted to pay for it. Jerry McDuff More

by Sasa90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McDuffie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Szuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah Interino
Jan 28, 2016 -

Schaumburg Toyota responded

Thank you for being a loyal Schaumburg Toyota customer. Enjoy!

January 22, 2016

Excellent Service. Everything was excellent from the Reception till I received my vehicle. The waiting time was perfect, the waiting area was clean and the staff is very More

by Hala Sharif78
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2016 -

Schaumburg Toyota responded

Thank you for sharing your experience at Schaumburg Toyota!

January 17, 2016

Great service attendant. Told me what would be done and how long. Out on time. Waiting room was full so they showed me another waiting room up front by the More

by Ghost2dpost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 20, 2016 -

Schaumburg Toyota responded

Thank you for sharing your experience at Schaumburg Toyota!

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