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Schaumburg Toyota

Schaumburg, IL

4.8
1,020 Reviews
Schaumburg Toyota has been a trusted, family-owned, Toyota dealer in the Chicagoland area since 1978. As one of the highest volume Toyota dealers in the Midwest, we have one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales staff will provide you with the information you need to make an educated buying decision. Most importantly, we want to build lifelong relationships with our customers. We know that service after the sale is equally important. That's why our Service Department is open from 7:00 AM until 9:00 PM , Monday through Friday, and all day on Saturday. No appointment necessary! Stop in today and test-drive some of the most dependable, safe and stylish cars on the road!
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875 W Golf Rd

Schaumburg, IL

60194

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Showing 1,020 reviews

February 23, 2022

Courteous, customer is well informed of pending issues followed by exceptional service and reasonably priced.. More

by postapiuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Schaumburg Toyota responded

Thanks for sharing your thoughts! Your support is appreciated.

February 19, 2022

Amazing dealership to work with. Steve Huberty is a very knowledgeable person. Answered all my questions about my new RAV4. The entire process was easy and I got the vehicle I wanted More

by shubs1121
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Huberty
Feb 21, 2022 -

Schaumburg Toyota responded

We are thrilled to have you as our customer! Thanks again for your purchase and for sharing your thoughts. We hope you are enjoying your new car and wish you many happy miles!

February 14, 2022

I'm always able to come in at my convenience and the service techs and service managers are always helpful. More

by lwojciechowski
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Schaumburg Toyota responded

Thanks for sharing your thoughts! We appreciate your support.

February 11, 2022

Customers have no idea how services are done. We are not allowed in the back so we don’t see anything. The wash on our Sienna was horrible. After the service was done our Sienna was parked backwards crashed More

by Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Jost
Feb 17, 2022 -

Schaumburg Toyota responded

We apologized for your experience with us. It is unsafe to have untrained people in the technicians working area. We do not want anyone to get hurt. I am unable to identify you with the information given and would lilke to look in to your experience. Please contact me at 847 519-3771 or jjoern@resnickautogroup.com. Sincerely, JoAnn Joern, Customer Relations Manager

February 11, 2022

I was a Toyota advocate until I walk in to Schaumburg Toyota. Here goes as to why I gave 2 stars to their establishment. After a long talk with the salesman (by the way he was pleasant) I got intereste More

by flyby747
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vishal Patel
Feb 17, 2022 -

Schaumburg Toyota responded

We apologize for your dissatisfaction of your visit with us. The $5,000.00 additional cost to the vehicle was for items added to the vehicle. It appears you may have talked with one of our new sales consultants who is unaware of the process that started long before the pandemic which caused the shortage. Happy to hear he was pleasant. We are happy to hear you found a vehicle that works for you and wish you many happy miles!

Feb 21, 2022 -

flyby747 responded

Now you Know that's a lye and I have proof for the accusation, I have a picture of the MSRP sticker and the additional partial hand written peace of paper wright next next to it with the up-charge of $5000.00. And after I questioned it your answer was it it is due to the shortage of Toyota Tundras and every one does it (witch is true and I expected it from the US made car dealerships but not from Toyota). So stop your lying and correct your lying statement that it is because of accessories that is added to the vehicle (Toyota trucks come fully loaded and there isn't much you or I can add to them)

February 04, 2022

Schaumburg Toyota is an excellent repair shop for automotive service. I always receive great customer service in a clean comfortable waiting area. The technician keeps you abreast of the status of yo More

by cynthiag75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Schaumburg Toyota responded

Happy to assist in your auto needs, Cynthia! We appreciate you sharing your thoughts.

February 02, 2022

I had a pleasant experience working with this dealership. I personally dealt with Cameron and he was fantastic and professional to work with. He was upfront and did not mislead or push me into making a decis More

by Melers04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Sayasane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Ungaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Schaumburg Toyota responded

We are excited to have you as our customer! Thanks again for your purchase and for sharing your thoughts. We look forward to working with you for many years to come. Hope you are enjoying your new car and wish you many happy miles!

January 24, 2022

Went for oil change and tire rotation. I was in and out in a short period of time. More

by Atlas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Schaumburg Toyota responded

Happy to assist! Thanks for sharing.

January 22, 2022

Nice and quick turn around explained all the options clearly.so it was easy to make decision. More

by sha_ker11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Widenhoefer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Schaumburg Toyota responded

Glad to work with you! Thanks for sharing.

January 11, 2022

Very professional. I've bought my last 2 cars from this dealership. I also get my service done here as well. More

by dan_242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Widenhoefer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Schaumburg Toyota responded

It is a pleasure having you as our customer, Dan! We appreciate your support! Thanks for the 5 stars.

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