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Schaumburg Toyota

Schaumburg, IL

4.8
1,020 Reviews
Schaumburg Toyota has been a trusted, family-owned, Toyota dealer in the Chicagoland area since 1978. As one of the highest volume Toyota dealers in the Midwest, we have one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales staff will provide you with the information you need to make an educated buying decision. Most importantly, we want to build lifelong relationships with our customers. We know that service after the sale is equally important. That's why our Service Department is open from 7:00 AM until 9:00 PM , Monday through Friday, and all day on Saturday. No appointment necessary! Stop in today and test-drive some of the most dependable, safe and stylish cars on the road!
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875 W Golf Rd

Schaumburg, IL

60194

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Showing 1,020 reviews

October 11, 2022

I have bought Toyota cars from Schaumburg TOYOTA in the past because the dealership is honest and friendly. This time the price was added an extra charge of more than $3000 which is the only negative aspec More

by T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pieprz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Schaumburg Toyota responded

We are happy we were again able to assist you with your purchase. Thanks again and we hope you are enjoying your new car and wish you many happy miles!

October 07, 2022

This dealership is charging for services/repairs/parts that are not performed/replaced, then when caught and confronted they blamed it on employee who got “confused” and tried to somewhat make it right, b More

by Toyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Krueger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JoAnn Joern
Oct 07, 2022 -

Schaumburg Toyota responded

We apologize if your experience did not meet your expectations. We do our best to resolve the concerns. Unfortunately, we do not always agree on the outcome.

Oct 10, 2022 -

Schaumburg Toyota responded

We apologize if your experience did not meet your expectations. We do our best to resolve the concerns. Unfortunately, we do not always agree on the outcome.

October 01, 2022

Schaumburg Toyota has a comfortable customer waiting area while the car is inspected and serviced. The multipoint service inspection identifies real and potential problems, some of which were unsuspected be More

by tedandsharonwilken1710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kruger
Oct 01, 2022 -

tedandsharonwilken1710 responded

Confirmed

Oct 01, 2022 -

tedandsharonwilken1710 responded

Confirmed

September 30, 2022

Pleasant people that take care of you from appointment to service clean and nicely decorated More

by Vercilloc
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Sep 30, 2022 -

Schaumburg Toyota responded

Glad you enjoy your visits with us and we are thrilled to have you as our customer!

September 26, 2022

The BEST service i've had for a very long time. everything required was completed the way the service person said it would be and in the time frame as well. The loaner car was great too, simply pu More

by rmcllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Widenhoefer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Schaumburg Toyota responded

Glad we were able to accommodate you with your service! Thanks for sharing!

September 15, 2022

Our service tech was very informative and made sure all our issues were addressed. Got car back in timely manner More

by Doester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Szuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Schaumburg Toyota responded

Glad we could assist with your auto needs! Thanks for sharing.

September 09, 2022

First time user of Service area. Recently moved into the area. Was very satisfied with work that was done More

by sthor222
Recommend Dealer
Yes
Employees Worked With
Don't recall the name of the service person I worked with
Sep 12, 2022 -

Schaumburg Toyota responded

Thrilled to have you as our customer! Thanks for sharing your thoughts!

September 08, 2022

My current Avalon is the third car I purchased here. Have always been satisfied with the quality of service and attentiveness I've received. I was pleasantly surprised to have a minor dent beautifull More

by marcia4609
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Brodsky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Widenhoefer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Schaumburg Toyota responded

Glad we could help! Thanks for sharing, Marcia. It is always our pleasure working with you.

September 07, 2022

Everything went very well. We got the car we were looking for at a fair price. Service was excellent. More

by houdekgary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darek
Sep 08, 2022 -

Schaumburg Toyota responded

Glad we were able to assist you with your Toyota purchase! Thanks again and we hope you are enjoying your new car and wish you many miles of smiles.

September 05, 2022

Patrick J. from service center was very informative & honest. The service was done in a timely manner. More

by torivi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Jost
Sep 06, 2022 -

Schaumburg Toyota responded

Glad we could assist in your auto needs! Thanks for sharing!

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