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Schaumburg Toyota

Schaumburg, IL

4.7
984 Reviews
Schaumburg Toyota has been a trusted, family-owned, Toyota dealer in the Chicagoland area since 1978. As one of the highest volume Toyota dealers in the Midwest, we have one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales staff will provide you with the information you need to make an educated buying decision. Most importantly, we want to build lifelong relationships with our customers. We know that service after the sale is equally important. That's why our Service Department is open from 7:00 AM until 9:00 PM , Monday through Friday, and all day on Saturday. No appointment necessary! Stop in today and test-drive some of the most dependable, safe and stylish cars on the road!
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875 W Golf Rd

Schaumburg, IL

60194

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Showing 984 reviews

May 22, 2022

Service was quick and on time technician checked fluids level filters air pressure and All other things per recommended check list Wash and vacuums from inside The delivery person explained every thi More

by Jashah709
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bart Szuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Schaumburg Toyota responded

Thanks for the wonderful 5 star review, Jashah! We appreciate your support.

May 19, 2022

Fast ,excellent , will nice costumer service working in Toyota ,car was checked ,change oil in the shot time Best company More

by dkuklinska
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Krueger
May 19, 2022 -

Schaumburg Toyota responded

Thanks for sharing. Your support is appreciated!

May 19, 2022

Was a bit more expensive than I expected but the service, itself, was satisfactory. And the waiting area is pleasant. More

by amyoa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No idea
May 19, 2022 -

Schaumburg Toyota responded

Glad you enjoyed your visit! Thanks for sharing.

May 17, 2022

it was very quick service today. no ussues, easy to talk with the representative. thanks much More

by jcohen53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember name
May 19, 2022 -

Schaumburg Toyota responded

Thank you for servicing with us and for sharing your thoughts. We appreciate your support!

May 17, 2022

This was a great experience. And the salesperson Ryan that attended to me was incredibly awesome. More

by Mosessquash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Sayasane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Castillo
May 19, 2022 -

Schaumburg Toyota responded

It was our pleasure working with you on your vehicle purchase! Thanks again and we hope you are enjoying your new car and wish you many miles of smiles.

May 16, 2022

The service desk said, "one hour" and it took exactly one hour. I appreciate the honesty (as well as the comfortable waiting area with water and coffee). More

by Carlos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McDuffie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Schaumburg Toyota responded

Glad you enjoyed your visit! Thanks for sharing, Carlos.

May 13, 2022

Tim was extremely knowledgeable of the Toyota models and packages on the cars. Tim was up front and honest about inventory and pricing. All around good experience. More

by john_j60056
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kronon
May 13, 2022 -

Schaumburg Toyota responded

It was our pleasure working with you on your purchase, John! Thanks again and we hope you are enjoying your new car and wish you many happy miles!

May 12, 2022

Darek was great to work with in getting our new car. He was very straightforward and to the point. He kept us in the loop while we had to wait for our car to be built. He stayed through the whole financ More

by melissagreen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darek Gniadek
May 13, 2022 -

Schaumburg Toyota responded

Thanks for your patience! We were thrilled to help you with your purchase. We hope you are enjoying your new car and wish you many miles of smiles.

May 05, 2022

We went in with pre approval from capital one and even when capital one interest rate was low finance lied to us saying rates were 5.99 for 800 credit score and then run us through toyota credit. Also we More

by Tabbasum
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Lowell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sayasane
1.0
This rating includes all reviews, with more weight given to recent reviews.
Max Giyas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Jacob
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Schaumburg Toyota responded

We apologize if your experience with us did not meet your expectations. We do our best to offer our customers the best possible lease/purchasing options. Unfortunately, we do not always agree.

May 09, 2022 -

Tabbasum responded

Schaumburg Toyota, lying to customers about selling the car for purchase price and then giving the wrong monthly payment which is higher and already has warranty plan included, then try to upsell it to customers for $1 is unethical and providing false information. Even after customer saying that monthly payment is incorrect and finance manager forcing the warranty plan on us to make a point that he is right is shameful from your part. We did our business with you for 7 years and you guys cant even apologize for falsifying and admitting to your mistakes. I will be filing a complaint with ftc and maybe then you will admit what you guys did is unethical.

May 04, 2022

We went in with pre approval from capital one and even when capital one interest rate was low he lied to us saying rates were 5.99 for 800 credit score and then run us through toyota credit. Also we have More

by Tabbasum
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Sayasane
1.0
This rating includes all reviews, with more weight given to recent reviews.
Max Giyas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Jacob
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah Interino
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