Schaumburg Kia

I appreciate that the dealership figured it what was wrong with my vehicle, they were professional and got to the bottom of the issue and I felt they were correct and honest. Thank you! wrong with my vehicle, they were professional and got to the bottom of the issue and I felt they were correct and honest. Thank you! More

Appointment was on time for our first oil change . We waited for the vehicle. Service was good staff friendly. We waited for the vehicle. Service was good staff friendly. More

The only thing was I had to bring my car back to correct the same problem, this time it was done correctly the same problem, this time it was done correctly More

Marc was great to work with. He had to deliver some bad news to me on my warrently coversage but did it in a timely and professional manner. Kia is lucky to have Marc. He had to deliver some bad news to me on my warrently coversage but did it in a timely and professional manner. Kia is lucky to have Marc. More

Had no problems with the service center. . they identified the problem and rectified it in a timely manner.. as I waited in the waiting room I was updated on the progress . they identified the problem and rectified it in a timely manner.. as I waited in the waiting room I was updated on the progress More

Mark Robles is an incredible asset and he made my experience comfortable. He helped me understand my 11 year old car has a laundry list of needed repairs and helped me organize and map out how to ap experience comfortable. He helped me understand my 11 year old car has a laundry list of needed repairs and helped me organize and map out how to approach. Marks professionalism and the Incredible Repair Tech is why I come back. Thank you T.E.A.M!!! More

We have 2 issues that have not really been resolved. The rear defroster doesn't work but the testing showed it was fine. The car acceleration is delayed but we were told that particular model Kia Optima The rear defroster doesn't work but the testing showed it was fine. The car acceleration is delayed but we were told that particular model Kia Optima has a smaller Forte engine (something we weren't told when buying). The car is under warranty and it felt like the Service team was overwhelmed with work and was avoiding dealing with the issues. More

The service was quick and easy. The lot was absolutely packed, and made the experience harder than it needed to be. Isaac was very helpful, and I'd come back just for how knowledgea The lot was absolutely packed, and made the experience harder than it needed to be. Isaac was very helpful, and I'd come back just for how knowledgeable he was and how easy he was to work with. Give the man a raise, he is probably underpaid. More

Was Busy but not bad . Waiting area too crowded. Did not expected to paid xx amount for oil change n charging for using cc Waiting area too crowded. Did not expected to paid xx amount for oil change n charging for using cc More

They take the time to help you and resolve your issue - Mark Robles was perfect very friendly and gets the job done Mark Robles was perfect very friendly and gets the job done More