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Schaumburg Kia

Schaumburg, IL

4.5
2,734 Reviews
Call Dealership (847) 380-9740
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1100 E Golf Rd

Schaumburg, IL

60173

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2,734 Reviews of Schaumburg Kia

February 07, 2023

Steve, flippo, and tec don’t remember his name. Very knowledgeable and kept me informed. Wasn’t treated negatively More

by JEANENNE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve t, Fil Principato
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Feb 07, 2023 -

Schaumburg Kia responded

Thank you for leaving Bob Rohrman Schaumburg Kia a five-star review! We love to hear when our team excels in customer service. Until next time!

Helpful
February 07, 2023

Very professional and knowledgeable. Extremely happy with my service visit. It was my first time at the dealership. More

by drsgb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
Report | Print
Feb 07, 2023 -

Schaumburg Kia responded

Our team is always very happy to help you out! Thanks for supporting Bob Rohrman Schaumburg Kia and we will see you next time!

Helpful
February 07, 2023

Excellent service. .. but cramped waiting area for customers. Need to spruce up and enlarge like competitors. More

by CHIP1014C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve...service
Report | Print
Feb 08, 2023 -

Schaumburg Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
February 07, 2023

Mark was very knowledgeable and professional. He was attentive and kept me informed about the repair. Great customer service! More

by KELLBELL
Recommend Dealer
Yes
Employees Worked With
MarK Robles
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Feb 08, 2023 -

Schaumburg Kia responded

Thank you for your confidence in Mark and our team! We appreciate your feedback here at Bob Rohrman Schaumburg Kia. Have a great rest of your day!

Helpful
February 07, 2023

Everyone was very eager to help me. Best car buying experience I have ever had in over 40 years of driving More

by MGJODY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Longobardi, Aldo Rodriquez
Report | Print
Feb 07, 2023 -

Schaumburg Kia responded

Thank you for trusting the Bob Rohrman Schaumburg Kia team to assist you! We're glad that you had a stellar buying experience. Congrats on the new ride!

Helpful
February 04, 2023

Great people to work with. They care about what you want. Very easy to work with. More

by Shiv Patel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Longobardi, Todd Pruitt, Nic DeSanti
Report | Print
Feb 06, 2023 -

Schaumburg Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
February 04, 2023

Sales did not disclose the credit card fees but mechanical service was good, diagnostics good. More

by EIconnect
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MarK Robles
Report | Print
Feb 09, 2023 -

Schaumburg Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you.

Helpful
February 04, 2023

They are very friendly and helpful lot. I’m glad that we went there. We trust them More

by chrisnmaria5
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Micael Felker
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Feb 06, 2023 -

Schaumburg Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaumburg Kia, we look forward to having you as one of our valued customers for many more years to come!

Helpful
February 04, 2023

We’ve been to the service department a couple times, they’ve done a great job both times. More

by MRSEIFERT24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob in service , Isaac Hidder
Report | Print
Feb 06, 2023 -

Schaumburg Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Schaumburg Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
February 04, 2023

Everything was fine. All was friendly and It did not take long for a Oil change and tire rotation. More

by RONJASKULA085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know what their names were.
Report | Print
Feb 06, 2023 -

Schaumburg Kia responded

It was our pleasure to assist you. Thank you from all of us here at Bob Rohrman Schaumburg Kia! Safe travels until we see you next!

Helpful
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