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Schaumburg Kia

Schaumburg, IL

4.5
2,734 Reviews
Call Dealership (847) 380-9740
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1100 E Golf Rd

Schaumburg, IL

60173

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2,734 Reviews of Schaumburg Kia

January 31, 2023

Very pleased with the service Mark Robles is very friendly and gets the job done More

by CAREY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Report | Print
Jan 31, 2023 -

Schaumburg Kia responded

Thanks for the 5-star review. Mark will appreciate the shoutout! The Bob Rohrman Schaumburg Kia team is here to help with any of your future service needs.

Helpful
January 31, 2023

Very friendly and inviting finance was wonderful although my sales person was wonderful, I was referred to you by my daughter More

by LPRIAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Rodriquez
Report | Print
Jan 31, 2023 -

Schaumburg Kia responded

Thank you for this feedback! We are glad to hear that our sales and finance teams were helpful. The team appreciates your support!

Jan 31, 2023 -

Schaumburg Kia responded

Thank you for this feedback! We are glad to hear that our sales and finance teams were helpful. The team appreciates your support!

Helpful
January 31, 2023

Excellent service, Very Happy with visit. Always happy to come to this location. Great, Great!! More

by Nanvilla81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Report | Print
Jan 31, 2023 -

Schaumburg Kia responded

Thank you so much for your continued support and trust in our business here at Bob Rohrman Schaumburg Kia!

Helpful
January 31, 2023

This was my first time at Schaumburg Kia for service on my Kia Telluride. Staff was very friendly and professional. The mechanical issue with my seat movement button was fixed. Would definitely take my More

by TRACYKLAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fil Principato
Report | Print
Jan 31, 2023 -

Schaumburg Kia responded

We are delighted to welcome you to the Bob Rohrman Schaumburg Kia family! Thank you for working with the service team.

Helpful
January 31, 2023

My service adviser was Mark. He is outstanding and delivers great customer service. I will only bring my car for service to Schaumburg Kia because of Mark. More

by noemail3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Robles, MarK Robles
Report | Print
Feb 01, 2023 -

Schaumburg Kia responded

Mark is humbled by your kind words. Thank you so much for your continued support of Bob Rohrman Schaumburg Kia and we will see you next time!

Helpful
January 29, 2023

Mark Robles in Service Dept. was very friendy and gave me perfect service. I was very pleased. More

by dkrlakdma
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Report | Print
Jan 29, 2023 -

Schaumburg Kia responded

We are very happy to hear Mark provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

Helpful
January 29, 2023

Aldo Rodriguez was nice to work with, provided great information about the car and our options More

by VITOLOGY32
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aldo Rodriquez
Report | Print
Jan 30, 2023 -

Schaumburg Kia responded

Thank you for your review. We are glad that Aldo was nice to work with. We appreciate your business and these kind words here at Bob Rohrman Schaumburg Kia!

Helpful
January 28, 2023

Everything went real smooth took less time than I thought Steve was great and financing smooth More

by DEBBIE.CULPEPPER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Heinze, Todd Pruitt
Report | Print
Jan 29, 2023 -

Schaumburg Kia responded

Debbie, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

Helpful
January 28, 2023

Timely service was given in a friendly atmosphere and I was able to leave on time for another appointment More

by STEFANLEHNERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder, MarK Robles, Isaac Basurto, Brian Montes
Report | Print
Jan 29, 2023 -

Schaumburg Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Isaac met your expectations. Thank you for choosing Schaumburg Kia, we look forward to having you as a valued customer for many years to come!

Helpful
January 28, 2023

They lied to me and sold me a lemon car. They are all very unprofessional. More

by E_CELIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tiffany Tremmel, Mark Anderson, Anthony Longobardi, Todd Pruitt
Report | Print
Feb 01, 2023 -

Schaumburg Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

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