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Schaumburg Kia

Schaumburg, IL

4.3
2,738 Reviews
Call Dealership (847) 380-9740
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1100 E Golf Rd

Schaumburg, IL

60173

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2,738 Reviews of Schaumburg Kia

May 13, 2020

My first time at this location. Went in for an oil change. They did not reset the service button, so I have to go back. More

by DJAMES4063
Recommend Dealer
Yes
Employees Worked With
Jason Glasby
Report | Print
May 20, 2020 -

Schaumburg Kia responded

I apologize for our oversight here. We would never want to inconvenience our guests and I'm sorry that we didn't leave a better first impression. Please give me a call at your convenience so I can make sure this is taken care of. Thank you, Don Conrad - Service Manager - 847-641-5452

May 13, 2020

Everything was top flight. From chad to Emily to Mark. Kind courteous and friendly. Wish I had people like that working for me! A very pleasant experience! Thank you More

by marktrawczynski22
Recommend Dealer
Yes
Employees Worked With
Mark Anderson, Emily Murguia
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May 14, 2020 -

Schaumburg Kia responded

At Bob Rohrman Schaumburg Kia, we strive to offer top-notch service for guests and it makes us pleased to hear that our team is doing their job! Thanks for your support, we look forward to working with you in the future.

May 13, 2020

I am so thankful and appreciative of the team at Kia Schaumburg. Donny C. was super helpful, knowledgeable and patient during the process. Chad and Al were awesome as well. Kia Schaumburg is by far the More

by alena.wimberly
Recommend Dealer
Yes
Employees Worked With
Donny C, Chad, Al, Barry Ross, Luther Jamison, Kamarie Jones
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May 14, 2020 -

Schaumburg Kia responded

Thank you so much for the kind words about our team, Alena! We're elated to hear that you had a 5-star experience doing business with us at Bob Rohrman Schaumburg Kia and we'll pass along your appreciation to Donny, Chad, and Al. Safe driving!

May 12, 2020

I had an excellent service experience for my Kia Soul. Thank you Jason for the superb care and management of my vehicle. You were patient, attentive and very helpful! My car looked gorgeous when you de More

by BlueSoul 2020!
Recommend Dealer
Yes
Employees Worked With
Jason Glasby
Report | Print
May 12, 2020 -

Schaumburg Kia responded

Thank you for the 5-star review! It was our pleasure to work with you here at Bob Rohrman Schaumburg Kia, and we will certainly let Jason and Rodrigo know that you enjoyed working with them. If you and your Kia Soul ever need anything else, don't hesitate to come back and see us again!

May 11, 2020

Kept me informed during service and they were very concerned about health and safety while I stayed and waited for my car to be serviced More

by JJMILLA
Recommend Dealer
Yes
Employees Worked With
Jason Glasby
Report | Print
May 12, 2020 -

Schaumburg Kia responded

Thank you for taking the time to review Bob Rohrman Schaumburg Kia! We're glad to hear that our service team took care of you!

May 10, 2020

Tony always does his best to take care of your cars needs and directs you in what needs to be done to the car everyone is always so friendly. More

by CHIHAWKSFAN8
Recommend Dealer
Yes
Employees Worked With
Tony Gray
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May 11, 2020 -

Schaumburg Kia responded

We appreciate you taking the time to share your feedback. If there is anything that we can do to elevate your review to five-stars, please let us know!

May 09, 2020

BUYER BEWARE!!!! First contract was not agreed upon. Second contract also had financial issues that were not correct. I would definitely NOT recommend this dealership!!!!!!! More

by Bos
Recommend Dealer
No
Employees Worked With
Ricky Perez, Barry Ross, Dorian Barbus
Report | Print
May 26, 2020 -

Schaumburg Kia responded

I'm sorry to hear that you are frustrated. It's always disappointing to see a 1-star review, and I would like to speak with you directly about what happened during your visit to see if we can clear up any concerns or miscommunications. I am unable to find your contact information based not his review, but would you consider giving me a call? Thank you, Tiffany Phillips - Sales Manager - 847-641-5459

May 08, 2020

Steve knew what I wanted before we did. Amazing! Extremely happy with our service and our new car. Tough times but Steve’s work seem less. More

by Irenerush
Recommend Dealer
Yes
Employees Worked With
Steve
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May 08, 2020 -

Schaumburg Kia responded

Thank you, Irene! We're delighted to hear you had such a great experience working Steve and we know your kind words will mean a lot to him. Congratulations on the new vehicle from your friends at Bob Rohrman Schaumburg Kia!

May 07, 2020

EXCELLENT EXPERIENCE THE TEAM WORKED WITH ME ON ALL SPECIAL REQUESTS. THE PROCESS WAS QUICK WITH NO SUPRISEES. I WILL DEFFINATELY GO THERE FOR MY NEXT KIA. More

by CARVON11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Perez, Mark Anderson, Michael Mallory
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May 07, 2020 -

Schaumburg Kia responded

Thank you for the 5-star review! We are happy to hear that you enjoyed working with our team at Bob Rohrman Schaumburg Kia, and we look forward to your next visit!

May 07, 2020

Excellent customer service and service department associates are always very detailed and professional. I recommend Bob Rohrman in Schaumburg to all of my friends and family. More

by RENOSHAE
Recommend Dealer
Yes
Employees Worked With
Jose, Bill Mitchell, Tim Matthewson
Report | Print
May 07, 2020 -

Schaumburg Kia responded

Thank you for trusting us at Bob Rohrman Schaumburg Kia. Our team is grateful to have earned your business and we look forward to your next service visit!

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