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Schaumburg Kia

Schaumburg, IL

4.5
2,737 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,737 Reviews of Schaumburg Kia

May 19, 2020

Service was very professional. my car was serviced in a timely manner with zero complaints at this time. The social distancing measures taken were exceptional. More

by JOHNRIGGIO
Recommend Dealer
Yes
Employees Worked With
Jason Glasby
May 19, 2020 -

Schaumburg Kia responded

John, thank you for taking the time to leave Bob Rohrman Schaumburg Kia a five-star review. We are committed to providing safe and efficient service during every visit and I'm pleased to hear that we're doing our job right!

May 19, 2020

Found a good reliable car quickly thanks to the sales rep Kamarie. Good place to check out cars though and they allowed me to take the car to my mechanic to check it out before purchasing. Recommend for sure More

by Sabyrodriguez94
Recommend Dealer
Yes
Employees Worked With
Kamarie Jones
May 19, 2020 -

Schaumburg Kia responded

Thank you for the 5-star review! We are grateful that we were able to find you a car that meets your needs here at Bob Rohrman Schaumburg Kia. We will be sure to let Kamarie know that you appreciate the help!

May 19, 2020

This dealer will bend over backwards to help you from purchasing, financing, & service. I received more for my trade-in than expected and the deal I made on my new purchase was on point. I would recommen More

by BEARDOWNBILL
Recommend Dealer
Yes
Employees Worked With
Ricky Perez, Mark Anderson, Emily Murguia, Jason Glasby
May 19, 2020 -

Schaumburg Kia responded

Thank you for reviewing Bob Rohrman Schaumburg Kia! We are devoted to taking care of customers during every step of the process. Enjoy your new vehicle!

May 19, 2020

Emily and Chris was friendly and helpful, I had a good experience. Glad Ruben suggested that I come in. Will recommend the dealer to others More

by Rdortchjr
Recommend Dealer
Yes
Employees Worked With
Barry Ross, Chris Lindville, Emily Murguia
May 20, 2020 -

Schaumburg Kia responded

We appreciate you taking the time to review Bob Rohrman Schaumburg Kia. It always makes us happy to know that customers enjoyed their visit with us and I will be sure to share your review with Emily and Chris!

May 18, 2020

Not impressed with the sales person, very impressed with the sales manager. Really expected a lot more Done I was happy with the e conversation but not with how the process was when I got to the dealer s More

by VOSTERSP
Recommend Dealer
No
Employees Worked With
Tiffany Tremmel, Barry Ross, Chris Lindville, Michael Mallory
Jul 01, 2020 -

Schaumburg Kia responded

It's hard to see this feedback as customer safety and satisfaction are our priorities. I am very sorry we left the wrong impression and I will be sure to address your concerns with my team so we can provide guests with a more comfortable experience in the future. If you would like to discuss anything in more detail, please don't hesitate to give me a call. Thank you, Tiffany Phillips - Sales Manager - 847-641-5459

May 18, 2020

Was promised a 100.00 referral fee when my uncle bought his new Kia about a month ago. His was the 3rd vehicle my family purchased within the last year. Still have not seen the referral fee and bet I never More

by Sammers
Recommend Dealer
No
Employees Worked With
Emily Murguia, Raul Vega
Jun 02, 2020 -

Schaumburg Kia responded

I'm so sorry for the delay here. We are grateful for you and your family's business and I'd like to make sure this is taken care of. Would you please give me a call? Thank you, Tiffany Phillips - Sales Manager - 847-641-5459

May 18, 2020

Excellent service. Employees were very respectful and pleasant. Facilities were clean amd neat. My car was ready when they told me it would be. I felt that it was great value and appreciated their eff More

by AARONRUIZ
Recommend Dealer
Yes
Employees Worked With
Jason Glasby, Tony Gray
May 18, 2020 -

Schaumburg Kia responded

Thank you for the fantastic feedback about our service and facilities! We are so glad that you're satisfied with your visit to Bob Rohrman Schaumburg Kia. Hope to see you down the road!

May 16, 2020

Oil change I have been going to Schaumburg Kia for many years. The service has always been prompt and service advisors have always been professional. Tim the ser More

by MJACK60143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Matthewson, Matthew Pavone, Christian Medina
May 18, 2020 -

Schaumburg Kia responded

Thank you for supporting Bob Rohrman Schaumburg Kia! We are glad to hear that our service team always takes care of you, and your vehicles!

May 16, 2020

He did a great job he went above and beyond my expectations just as his sales manager did will definetly be back with Raul to buy a car More

by Netitosdad05
Recommend Dealer
Yes
Employees Worked With
Raul Vega
May 18, 2020 -

Schaumburg Kia responded

We're proud to have earned your 5 stars! It makes us so happy to see you had a great experience working with our team on your visit to Bob Rohrman Schaumburg Kia and we'll share your kind words with Raul. See you next time!

May 13, 2020

My first time at this location. Went in for an oil change. They did not reset the service button, so I have to go back. More

by DJAMES4063
Recommend Dealer
Yes
Employees Worked With
Jason Glasby
May 20, 2020 -

Schaumburg Kia responded

I apologize for our oversight here. We would never want to inconvenience our guests and I'm sorry that we didn't leave a better first impression. Please give me a call at your convenience so I can make sure this is taken care of. Thank you, Don Conrad - Service Manager - 847-641-5452

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