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Schaumburg Kia

Schaumburg, IL

4.5
2,737 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,737 Reviews of Schaumburg Kia

August 19, 2020

nothing special, just an oil change. In the past I've been satisfied with the service. Sales department not so much, not so happy with the purchase prorcedure. More

by LEEANNLUCAS
Recommend Dealer
Yes
Employees Worked With
Jose
August 19, 2020

Pleased with the customer service, love love love my new/used car. Any inquiries or concerns I had were handled promptly. I looked at the car online and inquired about it, they were very fast getting More

by Jstrat0629
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who helped me in parts but five stars as well, Ricky Perez, Mark Anderson, Michael Mallory, Daina Barthel
Aug 19, 2020 -

Schaumburg Kia responded

Thank you for posting about your experience! We strive to provide prompt and professional service and it's wonderful to see that came through to you. It was a pleasure to have your business at Bob Rohrman Schaumburg Kia!

August 18, 2020

Fabulous! Shout out to Bill, he was great. I have been a service customer for many years, always very happy with them. Sales too now More

by JENNYJACZAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mitchell
Aug 18, 2020 -

Schaumburg Kia responded

Jenny - We love happy customers so this is wonderful to see! Thank you very much for coming to Bob Rohrman Schaumburg Kia for all your auto service needs. We really appreciate your kind review and continued support.

August 18, 2020

It was easy to work with your service department. They were quite professional and I was very satisfied!! You took me home with how you worked on the car and then picked me up. More

by Slowgunner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Aug 18, 2020 -

Schaumburg Kia responded

Thank you for trusting the Bob Rohrman Schaumburg Kia service department. We take pride in taking excellent care of customers, and their vehicles and it is great to hear that you enjoyed your experience!

August 17, 2020

I received only one key to new car no word about extra key. The whole sale process was messy. But love my new car now More

by POOKA5644
Recommend Dealer
No
Employees Worked With
Luther Jamison
August 17, 2020

The visit was fine. I was greeted fine and the service that I needed was explained to me with understanding. The only thing I'm Pissed about is that it says they did fluid checks and top offs and no one d More

by PORGY81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Conrad, Jason Glasby, Tim Matthewson, Tony Gray
August 17, 2020

Tim Matthewson.in Service was Truly Exceptional Service! 8 15 2020. & Has always been. Truly Exceptional Service all times my Kia Forte has been serviced at Schaumburg, Kia. Very Happy with Tim Matthewson I More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Matthewson
Aug 18, 2020 -

Schaumburg Kia responded

Hi Paul - Thanks for taking the time to share! It is wonderful to hear how confident you are in Tim and the team to get the job done. Safe travels in your Kia Forte and we hope to see you again down the road! - The Bob Rohrman Schaumburg Kia team

August 15, 2020

Buying my 2017 Soul from Schaumburg Kia was the best experience I've had with any dealership. Bill Mitchell answered all my questions and made the process run smoothly. I recommend Schaumburg Kia and More

by Dave B
Recommend Dealer
Yes
Employees Worked With
Bill Mitchell, Chris Lindville, Juliet Kuzma
Aug 17, 2020 -

Schaumburg Kia responded

Dave - It's great to hear that Bill provided all the information you needed to feel confident in your purchase. Congratulations on your 2017 Kia Soul! We are grateful for your business and recommendation. - Bob Rohrman Schaumburg Kia team

August 15, 2020

Took a real interest in us as a customer. We told them we are from out of state and just looking. Salesman Steve was terrific. Gave us different stingers to try..no pressure. We like him alot. Absolutel More

by Fisherman
Recommend Dealer
Yes
Employees Worked With
Steve Heinze, Daina Barthel, Juliet Kuzma, Adrianna Sanchez
Aug 17, 2020 -

Schaumburg Kia responded

Congratulations on your new car! It is wonderful to hear that the team delivered such an excellent experience. Thank you for sharing and for trusting Bob Rohrman Schaumburg Kia with your business. Enjoy the new car and we appreciate you making the trip out to work with us!

August 13, 2020

It was an excellent experience from start to finish at Bob Rohrman Schaumburg Kia. Chad Mulholland went above and beyond to find me the car that I wanted within an awesome price range. His dedication and More

by Kristen
Recommend Dealer
Yes
Employees Worked With
Chad Mulholland-five stars, Bill Mitchell, Mark Anderson, Klaudia Tatkowska
Aug 13, 2020 -

Schaumburg Kia responded

Kristen, thank you for the review! We are happy to hear you had an excellent experience working with our team at Bob Rohrman Schaumburg Kia, and we will certainly let Chad know that you appreciate his help. Enjoy your new car!

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