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Schaumburg Kia
Schaumburg, IL
2,738 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,738 Reviews of Schaumburg Kia
Verified Customer
August 19, 2020
nothing special, just an oil change. In the past I've been satisfied with the service. Sales department not so much, not so happy with the purchase prorcedure. been satisfied with the service. Sales department not so much, not so happy with the purchase prorcedure. More
by LEEANNLUCAS
Employees Worked With
Jose
August 19, 2020
Pleased with the customer service, love love love my new/used car. Any inquiries or concerns I had were handled promptly. I looked at the car online and inquired about it, they were very fast getting new/used car. Any inquiries or concerns I had were handled promptly. I looked at the car online and inquired about it, they were very fast getting back to me. More
by Jstrat0629
Employees Worked With
Not sure who helped me in parts but five stars as well, Ricky Perez, Mark Anderson, Michael Mallory, Daina Barthel
August 18, 2020
It was easy to work with your service department. They were quite professional and I was very satisfied!! You took me home with how you worked on the car and then picked me up. were quite professional and I was very satisfied!! You took me home with how you worked on the car and then picked me up. More
by Slowgunner
Employees Worked With
Joe
August 17, 2020
The visit was fine. I was greeted fine and the service that I needed was explained to me with understanding. The only thing I'm Pissed about is that it says they did fluid checks and top offs and no one d that I needed was explained to me with understanding. The only thing I'm Pissed about is that it says they did fluid checks and top offs and no one didn't tell me my antifreeze is low.. I knew it was low going to the oil change, but no one told me anything, so I'll just put some in myself More
by PORGY81
Employees Worked With
Don Conrad, Jason Glasby, Tim Matthewson, Tony Gray
August 17, 2020
Tim Matthewson.in Service was Truly Exceptional Service! 8 15 2020. & Has always been. Truly Exceptional Service all times my Kia Forte has been serviced at Schaumburg, Kia. Very Happy with Tim Matthewson I 8 15 2020. & Has always been. Truly Exceptional Service all times my Kia Forte has been serviced at Schaumburg, Kia. Very Happy with Tim Matthewson In Service help,kindness,& getting my my list completely done. More
by Paul
Employees Worked With
Tim Matthewson
August 15, 2020
Buying my 2017 Soul from Schaumburg Kia was the best experience I've had with any dealership. Bill Mitchell answered all my questions and made the process run smoothly. I recommend Schaumburg Kia and experience I've had with any dealership. Bill Mitchell answered all my questions and made the process run smoothly. I recommend Schaumburg Kia and Bill Mitchell to anyone. More
by Dave B
Employees Worked With
Bill Mitchell, Chris Lindville, Juliet Kuzma
August 15, 2020
Took a real interest in us as a customer. We told them we are from out of state and just looking. Salesman Steve was terrific. Gave us different stingers to try..no pressure. We like him alot. Absolutel we are from out of state and just looking. Salesman Steve was terrific. Gave us different stingers to try..no pressure. We like him alot. Absolutely love the gt. Came back 1 week later to buy it. Finance man Joe? Was very helpful. Efficient. Best buying experience for a car we ever had. Did I say we love the car? We love the car. Best looking, fast, classy. Makes us feel special driving it. Even at gas stations in Sheboygan we have people look and comment. Thank you for producing a luxury car we can afford. Did I say we love the car?🥰best we ever owned. One negative... we were contacted quite a bit even after we bought the car ; about what can they do more for us to convince us to buy the car. ?? Office needs to know what sales are doing. Ps. We also bought 3 Hondas from Bob over the years. We came from Plymouth Wisconsin to buy it there. 😊 More
by Fisherman
Employees Worked With
Steve Heinze, Daina Barthel, Juliet Kuzma, Adrianna Sanchez
