Schaumburg Kia

Tony did a great job! He was friendly, polite, and helpful. He opened doors for me, made sure the car was near the service area, and put my walker in the back of my car. He informed me of what was don helpful. He opened doors for me, made sure the car was near the service area, and put my walker in the back of my car. He informed me of what was done on my car. More

The car was ready as scheduled. Thank you for the vacuuming. Service was awesome. I wasn't able to locate any water while there. Love the text reminders. vacuuming. Service was awesome. I wasn't able to locate any water while there. Love the text reminders. More

when I purchased the vehicle there were a few cosmetic issues that they intially wanted me to pay for with purchasing the vehicle. We got that situated to where they would cover that with a we owe you pap issues that they intially wanted me to pay for with purchasing the vehicle. We got that situated to where they would cover that with a we owe you paperwork. Even after the facts I was reaching out to Michael about setting up the appt and he completely ignored me once he got his sale. Fast forward to when I had time to take it in a week later thanks to me calling on my own. Took my car on the 24 September told them I’ll be out of town till the 4th of October. I’ve called and called and constantly get a voicemail that nobody responds to. I even texted the number they gave me for updates and nothing. I had a customer service through the website say somebody would reach out to me about my vehicle and still nothing. Once I get my car from them I’m hoping there aren’t any “surprise issues” but I would steer clear away from this dealership I wish I would’ve read the Yelp reviews before I purchased a car from them. HORRIBLE CUSTOMER SERVICE More

They provided the great car for me less than I expected. Also they treat me kindly. I think they are the best dealer in this town. Also they treat me kindly. I think they are the best dealer in this town. More

Mark was the fella that helped me. He was very professional and most helpful and friendly and pleasant. I was so glad I had stopped at the service department because of how Mark treated me. He a professional and most helpful and friendly and pleasant. I was so glad I had stopped at the service department because of how Mark treated me. He always kept me informed as to what was going on. He is a real asset to your company. I felt I was in good hands and that I could trust him.. More

The scheduling process was easy. The service was very efficient and super quick! Everyone was curteous and professional! Every request that was completed was explained thoroughly. efficient and super quick! Everyone was curteous and professional! Every request that was completed was explained thoroughly. More

I was waited on promptly. Service manager thoroughly explained all work to be done. My car was returned to me earlier than expected. I am a very satisfied customer. explained all work to be done. My car was returned to me earlier than expected. I am a very satisfied customer. More

Everything went well. Jose, Service Dept. was very friendly and helpful. I also purchased a cargo cover my Sportage, but the experience at Parts Dept. was not as nice - it was good, but just a little friendly and helpful. I also purchased a cargo cover my Sportage, but the experience at Parts Dept. was not as nice - it was good, but just a little ‘sloppy’. But overall, the dealer is very good! More

Drove 3 hours for a certain car and got me into it!! Love the people! Good service! I didn’t feel like I was there for a long time and seemed in and out! the people! Good service! I didn’t feel like I was there for a long time and seemed in and out! More