Schaumburg Kia

When I brought the car in for service/recall I told them my car sometimes ‘surged’ after having idled. I was told they had adjusted something to correct this. I was told if the situation wasn’t corrected my car sometimes ‘surged’ after having idled. I was told they had adjusted something to correct this. I was told if the situation wasn’t corrected I should bring the car back in. I noticed that by the time I got home it surged from the idle again, but not every time. Should I make an appointment to bring the car back for a test drive? More

The team was friendly and understanding they got my car in and out quick and was fast on updates love this location definitely would recommend it in and out quick and was fast on updates love this location definitely would recommend it More

It was okay but it could have been better when you show the customer the different with the product you have applied to the vehicle the customer the different with the product you have applied to the vehicle More

Great service. Had me in and out in 90 minutes. Jose walked me through with what was going to happen and even had my car washed. walked me through with what was going to happen and even had my car washed. More

Jose was great. I did ask to have the tire pressure adjusted. Somehow they missed it but not a big issue. I have seen a better experience lately and told that to Mr Perez adjusted. Somehow they missed it but not a big issue. I have seen a better experience lately and told that to Mr Perez More

My past experiences here have typically been let downs. Jose and Phill made this one a great one. They took the time to explain answers to questions I had. They were professional and extremely helpful in u Jose and Phill made this one a great one. They took the time to explain answers to questions I had. They were professional and extremely helpful in understanding issues with my car. More

So bad so frustrating I transfer from Ed Nap to realize it be nightmare service so ashamed I will never try to recommend to anybody and tell how bad service are it be nightmare service so ashamed I will never try to recommend to anybody and tell how bad service are More

At least one of the service men in common area was not wearing a mask. Numerous other service associates talked to him and said nothing. wearing a mask. Numerous other service associates talked to him and said nothing. More

Everything went really well and as usual I am happy with my service. One thing though. There were two separate people sitting in the waiting room without masks. An elderly woman with a mask walked out and w my service. One thing though. There were two separate people sitting in the waiting room without masks. An elderly woman with a mask walked out and waited elsewhere upon seeing this. She seemed annoyed. In today’s times you have to be more diligent about this. Other than that everything was above and beyond More

Everything was great!!! Making sure I come here for all my service needs! Mark took great care of me and made sure he kept me posted on the status of everything. my service needs! Mark took great care of me and made sure he kept me posted on the status of everything. More