Schaumburg Ford

Service technician Evans was very helpful and able to get my work done quickly. Set up my appointment at a time that worked for me. I would highly recommend. my work done quickly. Set up my appointment at a time that worked for me. I would highly recommend. More

There was a long wait even though I had an appointment. The service rep failed to communicate or keep me informed. However, he was apologetic and took care of me at the end and provided a clear explanation The service rep failed to communicate or keep me informed. However, he was apologetic and took care of me at the end and provided a clear explanation of the work done. More

The staff at the service center is outstanding. They really take the time, listen to your needs and make you feel great! Special shout out to Lori, Alex and Dennis. Phenomenal customer service! really take the time, listen to your needs and make you feel great! Special shout out to Lori, Alex and Dennis. Phenomenal customer service! More

Lori. Took care of me , what a nice person she is., she went out of her way to make sure my car will be ready same day . Alex give me a ride home and he make sure I was ok . Thank you for having them on y went out of her way to make sure my car will be ready same day . Alex give me a ride home and he make sure I was ok . Thank you for having them on your team . Teresa More

Super easy and fast. Very pleasant experience. Pat was very helpful and was able to answer all of our questions. Highly recommend working with him!!! very helpful and was able to answer all of our questions. Highly recommend working with him!!! More

I had cooling system changed and the level was very low could not even see the liquid on reservoir then my car did not start after this could not even see the liquid on reservoir then my car did not start after this More

Very professional experience and I would recommend this dealership. They were conscious of the Covid-19 virus and made sure they cleaned the inside of my suv. dealership. They were conscious of the Covid-19 virus and made sure they cleaned the inside of my suv. More

Some service employees are upset when you get there also when oil change was done the service guy forgot to put the cap on my antifreeze reserved . Which caused for my fluid to be spilled and low when oil change was done the service guy forgot to put the cap on my antifreeze reserved . Which caused for my fluid to be spilled and low More

the dealership seems to be fair price is always higher than we want when having work done on a vehicle but the maintenance is important to keep up and I find so far I have been getting good service and than we want when having work done on a vehicle but the maintenance is important to keep up and I find so far I have been getting good service and fair enough prices I just wish they would get an oil change set up so we could get a quick oil change More

Quick and easy. Job was done when he said it would be. Constant contact with me with what need to be done to my truck. Constant contact with me with what need to be done to my truck. More