Schaumburg Ford

Never looked at my truck ... it sat all day .. no call... nothing ...I had to call several times to get someone... probably use someone else in the future nothing ...I had to call several times to get someone... probably use someone else in the future More

I paid closed to $500 for service, you would think they would provide me with a complimentary wash or at minimum a service report card. The advisor, Thomas, who handled my service was very pleasant and of would provide me with a complimentary wash or at minimum a service report card. The advisor, Thomas, who handled my service was very pleasant and offered and applied a coupon which was very nice. More

I've been pleased each visit in the last two years. My only wish is that service would at least ask if you want your wheels balanced when you come in for an oil change and rotate. Other than that everybo only wish is that service would at least ask if you want your wheels balanced when you come in for an oil change and rotate. Other than that everybodys always been real good to me! I test drove a all wheel drive transit about six weeks ago and thought the sales lady was going to get back to me with current offers perhaps they could do that. I've bought at least 4 new vehicles at your location since 1976 Thanks Jeff Woynich More

Zach Pobuta assisted me with all my needs for my 2016 Ford Explorer. I arrived early and he and the service technicians got my vehicle in earlier than anticipated, with suggested service items for a futu Ford Explorer. I arrived early and he and the service technicians got my vehicle in earlier than anticipated, with suggested service items for a future visit. More

Service appointment was made, and dealer got me in at my convenience. The services were performed promptly and car was ready when promised. All issues were resolved. convenience. The services were performed promptly and car was ready when promised. All issues were resolved. More

Very friendly staff from the moment you walk in. Pat was great, nice guy and very knowledgeable. Thanks for a great buying experience, will definitely recommend to our friends. great, nice guy and very knowledgeable. Thanks for a great buying experience, will definitely recommend to our friends. More

Pat was very helpful in car buying process. Only took 2 hours from start to finish. Would recommend this dealer to anyone looking for new or used vehicle. hours from start to finish. Would recommend this dealer to anyone looking for new or used vehicle. More

My experience was just average. My service rep Lori was good though. She was good at communication with me.. Unfortunately, it took literally all morning & day to have the work completed and after being ch good though. She was good at communication with me.. Unfortunately, it took literally all morning & day to have the work completed and after being charged $600.00, my vehicle wasn’t washed. More

Phenomenal service department, good communication, polite and professional staff. They offered me a ride to work in the morning and on the way back at night. and professional staff. They offered me a ride to work in the morning and on the way back at night. More

The employees are always nice pleasant people, I'm always greeted right away and lately always on schedule for service times. Also, this dealer is always clean and amenities for customers are nice. greeted right away and lately always on schedule for service times. Also, this dealer is always clean and amenities for customers are nice. More