Schaumburg Ford

Dependable servicing,in time whenever i visit i feel satisfied courtsy and friendly attitude thats the reason of satisfaction.feel to visit for all servicing needs. satisfied courtsy and friendly attitude thats the reason of satisfaction.feel to visit for all servicing needs. More

Wanted new tires to get the (5 yr old) battery checked. Tires were fine. Was told verbally battery great. Upon reading paperwork battery failed check. Not happy that I was not advised. I would have bought Tires were fine. Was told verbally battery great. Upon reading paperwork battery failed check. Not happy that I was not advised. I would have bought battery, but now must return. More

The service woman that helped me did an incredible job making my first visit the best it could be. Another service person skipped me in line and she quickly corrected the situation. Thank you. making my first visit the best it could be. Another service person skipped me in line and she quickly corrected the situation. Thank you. More

Very kind and friendly service department. Great waiting area with WiFi and coffee. Service was to a company leased vehicle. There was no cost to me. area with WiFi and coffee. Service was to a company leased vehicle. There was no cost to me. More

Lori Devega was very prompt with the work that needed to be done. She made sure the work that was approved was done and done well. be done. She made sure the work that was approved was done and done well. More

The service people were very helpful and polite. I was also impressed by the social distancing while I was at the dealership. Another great experience. also impressed by the social distancing while I was at the dealership. Another great experience. More

The service and was great. Lori made me feel like I was part of her family. I will bring all my cars to Lori from now on. part of her family. I will bring all my cars to Lori from now on. More

Very Good Service and attention. Work was Completed in all Aspects.THe wait was a lot longer than expected due to the Part not being in stock all Aspects.THe wait was a lot longer than expected due to the Part not being in stock More

The service was done quick and professionally, all my questions were answered. I was notified every step and as soon as my car was ready. questions were answered. I was notified every step and as soon as my car was ready. More

Tom did a Great job. the problem on my Ford Explorer was fixed. Service advisor knows what he’s doing and was given a loaner fixed. Service advisor knows what he’s doing and was given a loaner More