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Schaumburg Ford

Schaumburg, IL

3.9
1,649 Reviews

815 East Golf Road

Schaumburg, IL

60173

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1,649 Reviews of Schaumburg Ford

July 07, 2021

Very good service department. I drive 40 miles out of my way to come here and I never feel like it was a waste of my time based on the way they treat me. More

by Ernie Gerrish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levent Oner
Jul 07, 2021 -

Schaumburg Ford responded

We appreciate your business, Ernie, and our team looks forward to serving you again soon!

July 07, 2021

Good work perhaps better communication. I will continue to have my vehicle serviced at this facility. We’ll see how it goes from now on. Do I recommend this place absolutely. More

by elpamej13@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Siears
Jul 07, 2021 -

Schaumburg Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

July 07, 2021

Got the text for my appointment and they gave a new program and a car service brought me home. Asked for a coupon and they applied one, we have spent over $4000 in repairs with them in the last 13-15 More

by SHELLEYMIJARES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Wittkofski, David Pobuta, Zach Pobuta, Evans Marinakis
Jul 07, 2021 -

Schaumburg Ford responded

Thank you, Shelley, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman Schaumburg Ford!

July 05, 2021

Service was great. I was able to leave my truck and they called when done. No complaints. More

by MALARETJR.MICHAEL
Recommend Dealer
Yes
Employees Worked With
Levent
Jul 05, 2021 -

Schaumburg Ford responded

Thank you for taking the time to leave us a five-star rating, Michael. We appreciate your business here at Bob Rohrman Schaumburg Ford.

July 05, 2021

Evans went above and beyond. Highly recommend him for any future services More

by Sarcevicdavor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis
Jul 06, 2021 -

Schaumburg Ford responded

Thank you for choosing Bob Rohrman Schaumburg Ford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 03, 2021

Great service and people are real nice. I will come again. More

by m.j.pickett78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Wittkofski, David Pobuta, Zach Pobuta, Evans Marinakis
Jul 03, 2021 -

Schaumburg Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy. We look forward to having you as one of our valued customers for years to come here at Bob Rohrman Schaumburg Ford.

July 01, 2021

I was there for just oil change, but service advisor recommended transmission and brake fluid change too due my car high mileage and manufacturer recommendation. I took their advise and my car works am More

by GIANGQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Wittkofski, David Pobuta, Zach Pobuta, Evans Marinakis
Jul 01, 2021 -

Schaumburg Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 01, 2021

Good people work here....I have bought 4 vehicles now at Schaumburg Ford and always been treated well, sales and service are top notch! That's why I keep coming back! More

by ALAN-STEWART
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddie
Jul 01, 2021 -

Schaumburg Ford responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bob Rohrman Schaumburg Ford appreciate your loyalty and look forward to serving you again!

June 30, 2021

Employee that helped me wasn’t the nicest, he was nice to other customers but not me. More

by DANIELALEGOWSKI32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Crystal Huitron
Jul 17, 2021 -

Schaumburg Ford responded

We're sorry to hear, Daniel, about your experience and would love to get some more detail so we can address any issues with our team here. If you would be willing to continue the conversation, we would appreciate the opportunity to learn more and address your concerns. Please let us know the best way to reach you.

June 28, 2021

The service was top notch.The people was friendly and The service was top notch. The people was friendly and informative. Great people to work with. Thank you Marge Dombrowski More

by Margedombrowski
Recommend Dealer
Yes
Employees Worked With
Levent
Jun 28, 2021 -

Schaumburg Ford responded

Marge. It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Schaumburg Ford, we look forward to having you as one of our valued customers for many more years to come!

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