Schaumburg Ford

great service, appreciate the fast repair time, very clean place, good people to work with, will be bringing our trucks back again, thanks, see you soon clean place, good people to work with, will be bringing our trucks back again, thanks, see you soon More

They were very efficient. I went to buy my leased vehicle and they were able to take care of everything in a short amount of time. vehicle and they were able to take care of everything in a short amount of time. More

I was in and out in 45 minutes. Even though I didn't have the documentation that proved I received an e-mail where I had the special oil change and tire rotation, they still covered it. the documentation that proved I received an e-mail where I had the special oil change and tire rotation, they still covered it. More

From start to finish our experience was great! Friendly outgoing staff from the moment you walk through the doors. Only took us 2.5 hours from start to finish. Pat, Nick and Victor were all great guys to w outgoing staff from the moment you walk through the doors. Only took us 2.5 hours from start to finish. Pat, Nick and Victor were all great guys to work with! More

Exceptional service by everyone. Left extremely happy and well taken care. Every question was answered. This is definitely the BEST all around dealership in the area. well taken care. Every question was answered. This is definitely the BEST all around dealership in the area. More

Excellent service from Evans prompt on returning calls and keeping me up to date on my vehicle to what needs to be done and what is going to be done. and keeping me up to date on my vehicle to what needs to be done and what is going to be done. More

Excellent experience, worked with us on price to feel comfortable with what we purchased. Friendly and welcoming staff. Both Pat in sales and Sam in finance were great people to work with. comfortable with what we purchased. Friendly and welcoming staff. Both Pat in sales and Sam in finance were great people to work with. More

Great service! good pricing. They honored my coupon and helped me with replacing my tires for a great price. They even offered me a ride while my car was being serviced. helped me with replacing my tires for a great price. They even offered me a ride while my car was being serviced. More

Zach did an amazing job, he was so friendly and was very thorough reviewed everything that was going to be taken care of.. great job thorough reviewed everything that was going to be taken care of.. great job More

The communication was a big issue. We dropped off the van on a Monday and had no updates till Thursday when I had to call and ask. Even then all the parts were not in. As we have a bigger family and that can on a Monday and had no updates till Thursday when I had to call and ask. Even then all the parts were not in. As we have a bigger family and that can is the main transportation this was an issue. We picked up the van that Saturday still not completed and we paid for all of it including the work to be done. We were told we would hear the following week about the remaining part. That was a month ago. This dealership has had a rough history of customer service. From here on out we will use someone else for everything including recalls. More