Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Schaumburg Ford

Schaumburg, IL

3.9
1,649 Reviews
Call Dealership (224) 637-1511

815 East Golf Road

Schaumburg, IL

60173

Directions

By Type

1,649 Reviews of Schaumburg Ford

July 31, 2022

They have fraudulent practices. Alex Libdeh lied about of financing, costing us 1,000s. They also overcharged us. When we told them they tried to present fraudulent paperwork. But w More

by Unlock.this316
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Kaliakmanis, Alex Lebdeh
Report | Print
Aug 04, 2022 -

Schaumburg Ford responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

July 31, 2022

Great service department and techs. Sales team helpful and professional. Goid dealership to do business with. More

by Jlecce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Magdalin, Pat Thilberg, Andrew Bromeland
Report | Print
Aug 01, 2022 -

Schaumburg Ford responded

Here at Bob Rohrman Schaumburg Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 31, 2022

Great service and Great people. I was treated exceptional and I would recommend them to everyone More

by Davidburdeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana
Report | Print
Aug 01, 2022 -

Schaumburg Ford responded

Thanks for sharing your thoughts about your experience with Bob Rohrman Schaumburg Ford. We appreciate your business and hope to see you again soon!

July 30, 2022

Great dealership! My family has bought several cars from them. The service is great, and the sales and service employees are knowledgeable, professional and friendly. More

by ANDREA.EISEN23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Augustine, Nick Magdalin, Evans Marinakis, Ameer Aboalnadie
Report | Print
Aug 01, 2022 -

Schaumburg Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 29, 2022

I am very satisfied with your service & your location is very close to were i live More

by POYNER32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis
Report | Print
Aug 01, 2022 -

Schaumburg Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Schaumburg Ford.

July 27, 2022

At our last service appt on our Edge we needed a replacement on a part that was recalled & our vehicle is still under warranty & yet we were told that we would have to pay for it to be replaced?? W More

by LQQKR71
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Don’t remember
Report | Print
Jul 31, 2022 -

Schaumburg Ford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

July 26, 2022

Good experience. Had the vehicle I was looking for which made the process move very smoothly. More

by JC
Recommend Dealer
Yes
Employees Worked With
Philip Asiedu
Report | Print
Jul 27, 2022 -

Schaumburg Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 24, 2022

Always have outstanding service at this location they go above and beyond every time I come in . More

by Menes Family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis
Report | Print
Jul 25, 2022 -

Schaumburg Ford responded

Thank you for choosing Bob Rohrman Schaumburg Ford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 23, 2022

Excelente service as always. A+ Friendly, location, service and technicians. I would recommend to anyone who owns a Ford More

by Dannydoc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Ramirez
Report | Print
Jul 25, 2022 -

Schaumburg Ford responded

Thanks for sharing your thoughts about your experience with Bob Rohrman Schaumburg Ford. We appreciate your business and hope to see you again soon!

July 23, 2022

I am very satisfied with your dealership. I plan on being your customer at this time. More

by srosenthal18
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dana
Report | Print
Jul 25, 2022 -

Schaumburg Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

1
...
25
26
27
...
165