Sansone Jr's Windsor Nissan

i was very satasfied with there service in buying a car they were paitent with me and did not rush me into making my decision.the dealership is a very friendly place and very clean.the finance experence wa they were paitent with me and did not rush me into making my decision.the dealership is a very friendly place and very clean.the finance experence was pretty easy and reasonable. the service department was friendly and polite. More

Came from 2 other Nissan dealers and went to Windsor. Told Windsor everything the other Nissan dealer said and they told me they could do the deal for the monthly payment I needed. I told them my trade w Told Windsor everything the other Nissan dealer said and they told me they could do the deal for the monthly payment I needed. I told them my trade was $4500 upside down so they gave me $500 more. They asked my credit score and I told them 730. They ran credit and it was 735. No problem there right? They gave $500 more for the trade. Now this is OK right? Well then they came to me and said they can't do it. I am very aggravated that they pulled my credit report based on the fact that they could do the deal. When I questioned why they went ahead and pulled my credit they had no explanation. The moment I walked in the door I told them I would give them no personal info until they work the numbers based on everything that took place at the other 2 Nissan dealerships They agreed and lied that they could do it.These guys are manipulators and liars.They did all this to get me to agree to a higher payment per month after I originally told them no higher then $350. If you don't want get lied to and manipulated by a car dealer stay away from these guys. Acme Nissan down the road was straight up and told me they could not do it so I applaud them for their honesty. As for Windsor Nissan All I could say is God help the consumer. More

They sent me an internet quote. When I went there, first of all nobody was interested in talking to me. Finally they found a person who had just started working there that day. When i showed the internet qu of all nobody was interested in talking to me. Finally they found a person who had just started working there that day. When i showed the internet quote, the manager said this quote is just to get you in and added another $2000.00 to it. Usually you go to a dealership to reduce price but in this case they were increasing the price when I went there! Used high pressure tactic. The car wasn't ready when it was supposed to be. Gas was not filled and was not given. Started adding lot of other charges during actual financing details. Overall, it left a very bad taste. When i told them this they didn't care either. More

The worst exp of my life. They are crooks under new Manager, looking ONLY to sell cars It does not matter what: the customer is a pray, nothing more. Stay away from them: they will rob you. I am takin Manager, looking ONLY to sell cars It does not matter what: the customer is a pray, nothing more. Stay away from them: they will rob you. I am taking them to court. Stay away from Zak Asad and Mike Castiello. Go to Haldeman Nissan. More

I serviced my Murano '09, which I purchsed from here for 1.5 years. I have Maintenance + Plus Silver Plan 1, which should cover listed inspections, oil/filter changes, tire rotation. Two days ago, I was out 1.5 years. I have Maintenance + Plus Silver Plan 1, which should cover listed inspections, oil/filter changes, tire rotation. Two days ago, I was out of town and instead my wife went there for 15K checkup. The service manager Tony Katawick told my wife that she should pay about 140$ for 15K service items, since they are not covered by the Plan I have. She had no choice but going through it. When I checked the invoice later, I found that almost all inspections listed in their 15K service were covered by my plan! Moreover, they charged for engine oil and filter, but these parts are also covered by my plan too. In all my previous every 3 month check-ups, all these parts and labors were covered by my plan. It is this time that they tell differently to my wife. I called back and asked refund for what they charged. Tony and another guy named Andy flat refused! I say they REFUSED, meaning that they did not deny that there is a mistake, but keep responding me tens of times that "I cannot refund at all." No way to communicate in any sensible way. I am going to file a complaint and claim to NJ Consumers Bureau Affairs. I noticed that many other clients were also having terrible experience with this place. I suggest anyone thinking of going there to go to elsewhere. I heard Nissan dealer at Hamilton or Morristown are way better. More

I picked up my car late on the 29th of June and by the I picked up my car late on the 29th of June and by the time I drove away it was 1030pm. The next day I noticed that one of the features was miss I picked up my car late on the 29th of June and by the time I drove away it was 1030pm. The next day I noticed that one of the features was missing out of the car and called the dealer ASAP. At first, the tone and domineer of the sales associate was rude and extremely disrespectful. After I threaten to cancel the deal, I was told that they would find me a car with all the features in it and swap the cars out. At that time they also told me that the contract I signed was for a completely different car then the one I was driving and that the car I signed for was still sitting on their lot. Women should never have to feel domineer/belittle the way this dealership made me feel. More

I will start with what is best. The service department was courteous, experienced, and provided clear communication on the status of my car. They went above and beyond, and that was very admirable. I to was courteous, experienced, and provided clear communication on the status of my car. They went above and beyond, and that was very admirable. I took my car there for oil changes, tune ups, etc, and although my car was not a Nissan, they still treated me fairly and with respect. The sales crew was a different story. When I bought my car in 2008, they seemed very pushy, but yet the sales/finance were never on the same page as far as pricing was concerned. In fact, they called me back the day after my purchase to tell me that the financing numbers were wrong. Fortunately, I was honest enough to see their mistake and went back in. Even then, they were rude, and I had to pretty much renegotiate the deal again. I went back there again in June 2010 to purchase a new vehicle. Now most of the people on sales were gone, but some remained. My salesperson had no clue on how to distinguish a Nissan Pathfinder and a Nissan Armada. I did not see much on their lot, yet he tried to pressure me to make a deal that night. I finally bought a car at a dealership in Princeton. The people were nice, friendly and gave me no pressure. I did find out that the car I had bought in 2008 was involved in an accident 2 months before I bought it. Now, I do not know why this did not show up in the car fax before I purchased this car (because with an accident, I wold not have bought it), but one has to wonder why. In any case, I would not go back there until the get a new management staff. However, as I stated earlier, the service department is great! More

I saw a price for a vehicle on autotrader and their website. I emailed and a John Kerrigan replied. We had several emails go back and forth and I 100% confirmed the vehicle was in stock and the price website. I emailed and a John Kerrigan replied. We had several emails go back and forth and I 100% confirmed the vehicle was in stock and the price was correct. I drove 80 miles there and found the price was totally wrong. By about $10,000. I talked to Tony there, and he called over another person. Presumably a manager, and I believe his name was Mike. Everything that came out of Mike's mouth was a lie. He said the car had already sold that afternoon, and one person came in and bought 20 vehicles. It was such a bad lie it was an insult to my intelligence. He said the keys for the cars sold were in a back room. I had the keys to the vehicle in my hand 4 seconds before, and Tony had gotten them from a desk in the showroom. The dealership's power was out, a sign said since 4:30pm. And my last email from John Kerrigan confirmed the car wasn't sold as of 2:09pm. That's a really small window for selling a car, but 20 of them? Also, the car was parked in 3 deep, and started rough, as though it had been days or more since it started last. And finally, the price was corrected on their website hours after I left. Note: the supposedly sold car was not removed from the website, rather the price was corrected. 2 out of 3 of the employees of their sales staff I dealt with were liars. I will never go near that place again. More

After the new service representative appointed here (as mentioned in the Employee section), most of my visits for my brand new 06 Maxima service, I had to pay lot of money, which I was very dissatisfied. W mentioned in the Employee section), most of my visits for my brand new 06 Maxima service, I had to pay lot of money, which I was very dissatisfied. When they are doing/replacing two parts, which were estimated as 2 hours labor work and charge for two hours, they give the vehical in 45 min. When I asked why charged for 2 hrs. They said thats how they work. It is very dihonest. I did not the other service/dealership near by, but these are the only nearest dealerships for me. I had to go. I am thinking of shifting my car to Honda/Tayota. More