Sansone Jr's Windsor Nissan

Many employees came over and smiled and made us feel welcome. Paul answered tons of questions quickly and knowledgeably. The office was clean and inviting. He even washed the car before allowing me to welcome. Paul answered tons of questions quickly and knowledgeably. The office was clean and inviting. He even washed the car before allowing me to test drive it. The whole atmosphere was comfortable and we felt like we were welcome, valuable, intelligent purchasers. Would definitely come back and would recommend Windsor Nissan. Mike Piombo also helped with the sale by being informative and helpful !! The internet man was really excellent and drew me in to make the purchase reassuring me I would be happy with a good result....very true. MANY THANKS, Katherine Gray,Pawling, NY More

My internet sales experience was great. Jenn was very professional and quick to respond. My experience with Vlad, the salesman, was good. He did not pressure me to buy the vehicle and he was able to pr professional and quick to respond. My experience with Vlad, the salesman, was good. He did not pressure me to buy the vehicle and he was able to provide useful answers throughout the process. The floor manager, Mike Piombo, was very friendly and straight forward with me. The two major issues I had would be considered "behind the scenes". #1 - During my first visit, Mike took my offer sheet to another manager who ripped it up in front of everyone in the showroom and essentially ended the negotiations on the first try. This was very unprofessional, a waste of my time and would have ended my experience with Windsor Nissan if it wasn't for Jenn. A week later, Jenn was able to facilitate an acceptable deal despite my first visit. #2 - At the time of closing, I traded in a vehicle and so we called my leasing company to get a dealer payoff and mailing address for the payoff. A month later, the leasing company called to inform me that the vehicle had not been paid off and that they were reporting it to the credit bureaus as late. I called Windsor Nissan to speak with someone in Finance, Sales and the GM to get the issue resolved, but was unable to get someone on the phone who could provide me any answers. I left multiple voicemail messages and numerous emails over the course of two weeks. I have been told that the payoff has now been sent after more than 30 days since I purchased the new car, but my credit has already been effected. In the end, I have only received one verbal apology with minimal effort to correct the issue. There was no sense of urgency from anyone and now I have to dispute my effected credit score. More

I am so appreciative to my sales agent - Mr. Ivan Hay. I was desperate, my 2001 Nissan Maxima needed all kinds of repairs, I knew it would not make it through the winter. Mr. Hay was trustworthy, patient a was desperate, my 2001 Nissan Maxima needed all kinds of repairs, I knew it would not make it through the winter. Mr. Hay was trustworthy, patient and caring. He did what so many other car salesmen wouldn't do for me because of my bad credit. Mr. Hay went the extra step in getting me approved for financing and helping me get an extension for paying the down payment. I am so happy with the 2012 Nissan Altima Mr. Hay sold me. I can drive to work and school without worrying about my car breaking down on me. Mr. Ivan Hay is a valuable asset to Windsor Nissan - this man deserves a Raise! God bless. Andrea Conover, Satisfied Customer of Mr. Ivan Hay More

I originally found the vehicle I ended up purchasing (2007 Toyota FJ Cruiser) during an internet search specifically for that type of vehicle. My first contact was with Jenn from the internet sales dep (2007 Toyota FJ Cruiser) during an internet search specifically for that type of vehicle. My first contact was with Jenn from the internet sales dept and she was extremely helpful...answered all my questions and even took extra pictures of the FJ so I had a lot of confidence at least on the vehicle condition before visiting the dealership. This was especially important to me since I would be traveling 3 1/2 hours to visit. I was also able to confirm a starting point for our sales negotiation via email and even put money down...all before making the trip. When I arrived there was only one 'ding' on the FJ that I wasn't expecting so all in all the condition was pretty much as explained. I then worked with Paul for the rest of the sale and, although one always wants to pay less, I have to say the sales price was very competitive and worth the trip. We did have one other surprise and that was a stone chip in the windshield that I'm not sure anyone saw ahead of time. Paul was able to quickly arrange to have it repaired (inside 2 hours) at their expense and we were on our way as expected. All in all a very good experience and I'm glad I found them. More

We stopped by to look at Nissan Murano. We have had one for years and were always happy with it and the service department in SI NY was always great. our salesperson Paul Kirchmeyer gave us a lot of option for years and were always happy with it and the service department in SI NY was always great. our salesperson Paul Kirchmeyer gave us a lot of options and this being a third car we chose a pre owned model. it was prepared and given to us in excellent condition. We were pleased with our overall experience. More