Sansone Jr's Windsor Nissan

BAIT AND SWITCH, DONT TRUST THESE CROOKS - AVOID THEM Went there in Feb to lease a car, they did not have the car, but had to order it, gave them 2500 deposit to John Millicone, sales manager they told me Went there in Feb to lease a car, they did not have the car, but had to order it, gave them 2500 deposit to John Millicone, sales manager they told me car would be there in about 8 weeks. Agreed when I order the car for lease terms of $265 per month for 39 months, and hence they order car. When car arrived, the took my old car back from lease, showed me the new car, explained all the new features, then when back in to sign the paper, when they did the 'BAIT AND SWITCH" WITH ME. Now Phil Slater, another manager come to my desk, and say sorry we cant give you this car for $265, its now $375 per month for your lease. I said we already had agreed the lease terms 2 months ago when i gave you my deposit which you had for 2 months, and we agreed then. Phil said sorry, we made a mistake, the MSRP was different, and we didnt factor in the sunroof, which is a blatant lie, as the car was order by them in February. I walk out of the dealership without the car I ordered , they had locked me in but never intended to give me the agreed price. Now its time to sue them for breach of contract. Avoid this place like the plague, you cant even get a call back from anyone, tried to cal John Mollicone several times to resolve theis, evn my wife when there to speak with him, was told John was fired and not there, then I call up the same day, and was told John was busy with a customer and he worked there, left a message for him to call me, and he never did. Left a message with owner Marcie Mcguire as well to resolve this, she never called as well. Do yourself a favor, go to Acme or Pinebelt where you at least get an honest deal. PS. this was my 3rd car I was leasing from them, nice way to treat a repeat customer!!!! More

Great experience Paul Kirchmyer was great. We connected, I trusted him, he very quickly got me exactly what I wanted, bottom line I was extremely satisfied. I look for Paul Kirchmyer was great. We connected, I trusted him, he very quickly got me exactly what I wanted, bottom line I was extremely satisfied. I look forward to working with Paul again when I need another car. More

great service and help John Wilson was very helpful and very personable. He was straight to the point, and was very understanding. I would buy from him again. He is great. John Wilson was very helpful and very personable. He was straight to the point, and was very understanding. I would buy from him again. He is great. More

As Good As It Gets Okay, buying a car can be painful, but not so at Windsor. Sure, it's a given that every dealer is attempting to extract every drop of juice from the l Okay, buying a car can be painful, but not so at Windsor. Sure, it's a given that every dealer is attempting to extract every drop of juice from the lemon, but there are ways to squeeze that attach to more decency. When you come down to it, it's the salesman which can affect the adventure and Lorenzo Isidoro made it a most pleasant one. Thanks, Lorenzo. I will tell you that if you find a price for a certified used vehicle on line from Windsor be sure and read the disclaimer. There are about $2000 in extra fees for certification and preparation of the vehicle . . . and then there are the documentation and titling fees which are always a surprise as to their magnitude no matter the dealership. But if you are aware in advance and factor it in, the shock won't wreck the joy of acquiring a new vehicle. All this being said . . . and with not a molecule of juice left in the lemon I believe I still had the best dealer based car buying experience in my life at Windsor Nissan. Check them out. Ask for Lorenzo. More

Sales and Service Salesman Paul K was well versed in all aspects of the vehicle I wanted to lease...we went over everything and he really customized my lease to my need Salesman Paul K was well versed in all aspects of the vehicle I wanted to lease...we went over everything and he really customized my lease to my needs.. Before completing the deal I also spoke with Andy, in service. The entire process went smoothly and quickly...dealing with me is very difficult, because I ask lots of questions.Paul was beyond patient and made me very happy I leased the vehicle from Windsor Nissan.. Sincerely, Roberta Azar Green More

Manager The worst experience of my life. Looked for vehicle online. Agreed on a price only to show up and they switched the price. Horrible service. The worst experience of my life. Looked for vehicle online. Agreed on a price only to show up and they switched the price. Horrible service. More

Terrible experience unless you have a 750 credit score, I advise you to seek another dealership. You will be looked down upon and disrespected. The internet sales dept, lie to get u in there, and waste your advise you to seek another dealership. You will be looked down upon and disrespected. The internet sales dept, lie to get u in there, and waste your time. From experience, there are other Nissan dealers such as on 130 going north not far from this useless one. They said they couldn't help me and I just bought a 2014 honda accord coupe! Trust me there are much kinder places out there who won't discourage you, or look down upon you because your credit may not be perfect..everyone has a different circumstance and there will be a dealership who will work with you kindly, this is NOT it!!! More

I usually hate dealerships, but Jaime was great and offered no pressure sales. I came in and it was busy Saturday. Jaime took the time to talk to me even though they kept wanting to pull him in a mil offered no pressure sales. I came in and it was busy Saturday. Jaime took the time to talk to me even though they kept wanting to pull him in a million directions. I love my new (used) car! Thanks. More

Extremely bad service. Went there to get my car checked and to get an estimate. They told me to come next day coz service manager was not available. On going there next day the service consultant told me t and to get an estimate. They told me to come next day coz service manager was not available. On going there next day the service consultant told me that I didn'take appointment so we cannot see you, and he had not told me to make an appointment previous day. When I said I left early from work coz you told me yesterday to come today so he said ok let me see what I can do. He asked me for my registration card and when I got it from my car, he didn't look at it and asked me if I had done any service with them? I said no so he asked me where did I buy my car. Obviously he had read name of the selling dealer on my license plate and knew where I had bought from. Without even touching my car he told me they would not do anything and that I should go to the original selling dealer. I asked him I want to see his Service manager who was also extremely rude and looks like they didn't even want to do business with me since I didn't buy from there. Please do not go here if you didn't buy your car from here. More