Sansone Jr's Windsor Nissan

Terrible service department. I bought a pre owned Maxima in January of this year with a 3 year 36000 warranty. The car buying experience was actually great. About 3 months I broug I bought a pre owned Maxima in January of this year with a 3 year 36000 warranty. The car buying experience was actually great. About 3 months I brought the car in for service because I was having a problem with the power steering. When I brought the car to service, I told them that I suspected it was the power steering pump. Which would have been covered under my warranty. After they took all day to diagnose the problem they told me it wasn't the pump and charged me $600 for lines and fluid. 2 days later I was having the same exact problem that I was having before. I brought the car back. Now this time, they tell me that the pump needs to be replaced. And that's it's covered under warranty. A $1000 job. So they basically made $1600 for a power steering pump. That's basically the last time I've been there. More

liars the sales person are the liars. dont rush to buy a car because the sales person will allow you to buy on rush and last minute signing of all documents the sales person are the liars. dont rush to buy a car because the sales person will allow you to buy on rush and last minute signing of all documents. if i say tomorrow i will sign they use to tell that tomorrow this deal does not occur. All false commitments from the sales person. I got a bill after one month stating i have to pay 1400 usd for the old lease settlement.And they say when we commited is there any where written?? i KNOW I WAITED ALMOST 3 HRS to get the documents and saying that we are going to close we are in a rush. I never see this type of things in other show rooms. I dont recommend to visit this windsor nissan NJ. please go to some where who can help the customer not lieing to the customer. I Never recommend Windsor Nissan also I don't want to buy any of the new cars in future with this dealer. More

Bad experience I went to buy a CPO 2015 Nissan Altima, the sales man didn't honor the internet nt price, instead he added extra 1000 bucks. I went to buy a CPO 2015 Nissan Altima, the sales man didn't honor the internet nt price, instead he added extra 1000 bucks. More

NJ AUTO PLATES THERE CHARGE FOR NJ CAR PLATES TO MY WIFE WAS 1 THOUSAND DOLLARS AND REFUSED TO LET HER DO IT ON HER OWN ! ON PHONE THEY SAID A LITTLE WIGGLE ROOM ON THERE CHARGE FOR NJ CAR PLATES TO MY WIFE WAS 1 THOUSAND DOLLARS AND REFUSED TO LET HER DO IT ON HER OWN ! ON PHONE THEY SAID A LITTLE WIGGLE ROOM ON PRICE GOT THERE NO WAY THAT WAS A MISTAKE! THEY DID NOT LIKE WE WERE PAYING IN FULL. BUT RUBEN SALES PERSON WAS NICE WAS NOT HIS RULES More

You guys rock!!!! Ivan, Tall Paul, Ed and last but not least my favorite Ravens Fan Greg. Thank you... You made buying a new car hassle free...Rick & Erin Ivan, Tall Paul, Ed and last but not least my favorite Ravens Fan Greg. Thank you... You made buying a new car hassle free...Rick & Erin More

Wonderful Experience !!!! I have terrible credit and I mean TERRIBLE and never expected to get a car from a 'real' dealership much less what I ended up with. I filled out some I have terrible credit and I mean TERRIBLE and never expected to get a car from a 'real' dealership much less what I ended up with. I filled out some online applications trying to get approvals and potential numbers before I went into a dealership to avoid any frustration and disappointed, and most importantly not waste my time or anyone else's. After hardly any real nibbles (and a few offers for a low amount and high APR), I received a text and phone call from Meagan, the Special Finance Manager at Windsor Nissan. This was different from previous dealers I was speaking with. I was clear about my situation (a car that was just totally upside down with 3 years to go, poor credit, only $1000 to put down, etc.) as well as payment and vehicle expectations. She assured me I was realistic and could absolutely get the deal done. I have heard that many times before and in those situations there was always something that prevented me from getting the deal done. I am sure I was annoying asking her to reconfirm that, and that I would be able to leave in the car the day I come in (it's about a 45 minute drive for me). When I got there, I was greeted by Ruben Rodriguez, who quickly verified what I was looking for, input my info and went to grab some keys while they appraised my trade. I was VERY confused when he took me outside and there was a BRAND NEW 2016 Pathfinder. I thought he was going to bring me back the 2012-2013 vehicle we were talking about, but apparently one of the finance people mentioned they could accommodate my desired payment with a brand new one! I almost didn't want to drive it because I didn't want to fall in love and then be disappointed. Phil, one of the Finance Team Members, came to talk to me and I was worried about the "good news/bad news" and scenarios that I could choose from based on my situation. He explained my options VERY thoroughly to me and I ended up choosing an option that while not the most ideal, allowed me to have a brand new car with 12 miles on it, full warranty, lifetime maintenance including FREE oil changes, tire rotations and car washes for life and a much lower APR than I had ever anticipated. I never ONCE felt pressured, like things were hopeless, and that it wasn't impossible for me to have a brand new car (payment may be higher than most, but with my credit and barely any money down, that is to be expected). Not to mention, in the past whenever I've been at a dealership, I can write off 5 hours of my life from start to finish, but I literally drove off that lot 3 hours from entering the door to exiting out of the parking lot (test drive, paper signing and everything -- BOOM! DONE!) I will recommend these guys to anyone! To those of you out there that think it's hopeless and you can't possibly get into a vehicle with poor credit, being flipped on trade, hardly anything down, keep the faith knowing that it IS possible!!!! Thank you Meagan, Ruben, Phil and Peter for helping me out and getting me into a beautiful new car! I will be back! More

Horrible. Went to the dealership to buy a used car. Had a horrible experience. My salesmen left me for hours (yes hours) at a time was there for four and a half Went to the dealership to buy a used car. Had a horrible experience. My salesmen left me for hours (yes hours) at a time was there for four and a half ours and looked at one car because my salesmen kept taking other people. Also witnessed an altercation between Phil the manager and a couple of other buyers. Just an overall bad experience. Buy from someone who is willing to take the time with you. More