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Sansone Hyundai

Avenel, NJ

4.0
1,019 Reviews

92 U.S. 1

Avenel, NJ

07001

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1,019 Reviews of Sansone Hyundai

January 28, 2013

Doing business with the Sansone Auto Mall was not planned for me. My father and I simply saw the dealership while driving and decided to pull in. When we arrived, Michael O was outside in the freezing cold g More

by vinfalcone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Odierno
January 23, 2013

I brought my vehicle in 3 times for intermittent noise coming from under the vehicle. The first time they could not find anything wrong. The second time they said it was the serpentine belt. They told me More

by glewisNJ
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Feb 07, 2013 -

Sansone Hyundai responded

*We tried to get in touch with the customer for the past 2 weeks to help resolve this issue but was unsuccessful.* We looked into this matter further for the customer and their 2007 Hyundai Santa fe. There was originally a chirping noise from the engine which turned out to be the belt. The agreed cost was 179.00 and that price was noted on MPI action plan Ro # 203310. Later, there was a intermittent girgling noise that turned out to be the muffler. We replaced this under warranty after an exhaust replacement. The car then had a service engine light from a faulty O2 sensor, which became the third return for repair. There is a history of a belt being replaced at 6000 miles and a crankshaft pulley at 10000 miles, both were replaced under warranty. The belt has a 12 month/12000 warranty. Our Hyundai Service manager had tried to contact the customer a couple of times but had no luck of getting him on the phone or having any calls returned.

December 27, 2012

Price was superb when compared to many other dealers who advertise a lot and still prices were very high. Honest and friendly customer service and negotiation was smooth. More

by ravikumar.mukkamala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
December 23, 2012

I just traded in a 2012 Santa Fe for the 2013 Santa Fe and they gave me another great rate I will buy from Sansone again when the time comes. More

by EmmaRay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BEN, Benjamin Hughett
December 10, 2012

I had a great experience working with Ray Azarcon when I purchased my vehicle. I strongly recommend Ray if you want great customer-oriented service and a salesperson who knows his cars. Ask for Ray if you w More

by AO58210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Azaron, Ray Azarcon
December 02, 2012

DId not feel pressured to buy. Felt comfortable. Salesman was well knowledgable of the product (Sonata) He was polite, pleasant and very personable. Sansone dealership is fortunate to have Ray Az More

by Shirley L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Azaron, Ray Azarcon
November 19, 2012

From the first call to the final sale Peter and the staff at Sansone Hyundai gave us first class service! My wife and I were not from the New Jersey area, we are from Virginia Beach, VA. We had been lookin More

by TEKinVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Herbst
November 05, 2012

Ray is a very professional sales consultant that I have never met. So nice, patience and friendly, I like to deal with such kind of people. I am very enjoy to shop a car in Hyundai Sansone center, now we More

by kent1226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Azarcon, Ray Azarcon
September 10, 2012

I went to this dealership to buy a used car I saw on the web . I spoke to Frank who seemed very nice at first. We went for a test drive and when we arrived back at the dealership he informed me there was More

by georgia.gallagher.9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Lorence
August 17, 2012

Great Sales person... sales process was quick... bought Veracruise... No hassel, sales person need what to listen and act on it... great sales person and team . More

by gaelany
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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