Sansone Hyundai
Avenel, NJ
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975 Reviews of Sansone Hyundai
Great car buying experience From beginning to end, Sansone Hyundai bent over backwards to help me find the vehicle that i wanted. From my initial inquiry, to the test drive and f From beginning to end, Sansone Hyundai bent over backwards to help me find the vehicle that i wanted. From my initial inquiry, to the test drive and finally finding the car in the color with the options I wanted; they were looking out for my best interests. They are also a TrueCar dealer and honored the TrueCar price. Great Staff, Great Car, Great Deal, Great Experience. More
Outstanding Service from a first rate dealership! I was satisfied enough overall that I selected Sansone Hyundai for the second time this month to lease my other car. I am not a person that enjoys the I was satisfied enough overall that I selected Sansone Hyundai for the second time this month to lease my other car. I am not a person that enjoys the whole car buying experience. What I appreciate is efficiency and getting down to the bottom line and out the door quickly. The sales team at Sansone Hyundai understands that. Everyone was very responsive and I was able to complete the whole leasing process as quickly as could reasonably be expected at a price that I consider fair. I want to give special thanks to Tom Peoples and Ben Hughett who went above and beyond to ensure I was satisfied (and those who know me will tell you that isn't easy.) This is my 7th Hyundai and the second this month from this dealership. To be completely honest, I was very happy with the dealership I had used previously, but it was just too far away. I had been searching for a while for a Hyundai dealer closer to home that I can do business with, and I am very pleased that I selected Sansone Hyundai. They have an extensive inventory, excellent facility, and very competitive pricing. I will not hesitate to utilize them going forward. More
Thank you for a great leasing experiance! I had a very pleasant experience at Sanson. Mr. Peoples was first rate! I intend to return within two months time to lease another vehicle. Very Fair I had a very pleasant experience at Sanson. Mr. Peoples was first rate! I intend to return within two months time to lease another vehicle. Very Fair price and outstanding service. Best part is that I didn't feel any high pressure to purchase any add-ons. Thank you Sanson! More
MY WORSE EXPERIENCE TERRIBLE! THATS HOW I DESCRIBE MY EXPERINCE WITH THIS DEALER. I bought my car In this dealer, went with a friend that offers me to be cosigner and bec TERRIBLE! THATS HOW I DESCRIBE MY EXPERINCE WITH THIS DEALER. I bought my car In this dealer, went with a friend that offers me to be cosigner and because he had a better credit than me the manager decided to put the car under his name, without his or my knowledge, when I went back to have a explanation about that big mistake they treated me like if I was xxxxxxxx, with every single person I talk they just said " well you guys signed and now you guys are responsible, nobody could help me out and my friend became almost my enemy because this debt is affecting his credit and his chance to get new car or a house. the only thing they care is to sell a car and don't care about how they can affect your live. I wouldn't recommend this place to anyone More
The overall experience was excellent. From entering the dealership to taking delivery of my 2014 Elantra, the overall experience was excellent. All of the staff members I worked with in sa From entering the dealership to taking delivery of my 2014 Elantra, the overall experience was excellent. All of the staff members I worked with in sales, management, and finance were highly professional, friendly, courteous, helpful, and focused on providing me with exactly the vehicle I wanted at a good price and in a time-efficient manner. Ronnie Thompson is the best sales person I have ever dealt with and provided the most comprehensive, detailed discussion of the vehicle's features and benefits. Ronnie was a pleasure to work with: patient, always smiling and solicitous, and addressing all my questions, needs, and concerns. His interaction with me was outstanding. Mason Rabboh, General Manager, and Mike Marceca in finance also were a pleasure to work with. Follow-up after the purchase showed that they truly are concerned with ongoing customer satisfaction. More
James Kiernan is the best Sales Advisor!!! James Kiernan was the biggest help in my search for a new car! My family and I went in there completely clueless and he guided us to the best car for James Kiernan was the biggest help in my search for a new car! My family and I went in there completely clueless and he guided us to the best car for me; a brand new 2015 Sonata. He was very patient and was able to answer all of our questions/concerns. James was able to help us find the best deal that fit our budget. As a college student with many expenses, I was worried about buying a new car. James put my mind at ease and it really felt like I was talking to a regular guy, not a sales robot. I left the dealership completely satisfied and in love with my new car! If you're looking for a great new car, Hyundai is the place to go and JAMES is your man! Ask for him personally. You will NOT be disappointed. - Redina Demushi More
Don Bender is an outstanding Customer Service Representative Don is one of the best CSR's that I've dealt with in the automobile industry. He truly cares about his clients, and handles their needs effectively a Don is one of the best CSR's that I've dealt with in the automobile industry. He truly cares about his clients, and handles their needs effectively and efficiently with a smile and kind word. He is able to communicate with all types of clients and makes them feel "taken care of". Truly an outstanding employee representing your dealership! More
Liars, Scammers, Just Plain BAD These guys embody the typical NJ car salesman stereotype. I purchased a 2011 Hyundai Veracruz in 2012, with full warranty coverage, as far as I was to These guys embody the typical NJ car salesman stereotype. I purchased a 2011 Hyundai Veracruz in 2012, with full warranty coverage, as far as I was told. Ronnie Thompson and Terry Chung BOTH confirmed this, and had no problems telling me the GPS unit was included. Little did I know, that two years later the wiring would fail on the backup camera, because it was actually an after-market GPS unit. Hyundai refuses to work on it under warranty, and Sansone Hyundai has not helped in any way to get this problem fixed. When I called in, I spoke to a Gary, who after I explained the problem, told me "So what? You bought the car three years ago." and HUNG UP. Strike 1. Then I spoke to someone who I can't remember their name, and he accused me of cursing at Gary, and that I was recorded. When I asked him to please do me the favor of playing back the call, all of a sudden he couldn't access the recording because it was "in the other room". He referred me to the head of finance, Michael. Surprisingly, Michael called me back, and seemed shocked at what had happened. He promised me that he would figure this out, even though I was out of state, and would find a way to get the wiring fixed. He has not returned my phone calls since, and is a LIAR, just like the rest of them. STAY AWAY FROM THIS PLACE. They will say anything to get rid of a problem. If they do contact me to resolve the problem, I will write a follow up review, but as of right now, I stand by this review 100%. More
Best car buying purchase in a long time ! We came into the dealership just to look around and see what was out and we drove out with a brand new 2014 Hyundi Sonata! Love the car and everyone t We came into the dealership just to look around and see what was out and we drove out with a brand new 2014 Hyundi Sonata! Love the car and everyone that we delt with was fantastic! . Our salesman Bob Mineri called us 1 day after purchasing the car to make sure that we were happy which we thought was so so nice. We had to go back in to sign some financial papers and that too was so a pleasant experience. Thank you Sansone for providing us with such a pleasant car buying experience! . Thank you to Bob Mineri for being such a great salesman and overall nice guy ! Will reccomend the dealership to anyone we know that is looking to purchase a car. Doreen & Peter Kulpa More
santa fe Pleasant and informative. Was promised a car and color that I wanted within two days, I received it the next day. No hassles and was honored the car-o Pleasant and informative. Was promised a car and color that I wanted within two days, I received it the next day. No hassles and was honored the car-one price that another dealer offered. More