Sansone Hyundai

pleassure to work with gary was very professional, detailed, was easy to work with, went over the car details in a good manor was able to purchase a car the same day gary was very professional, detailed, was easy to work with, went over the car details in a good manor was able to purchase a car the same day More

WOW just what I wanted WOW what a great place to buy a car. I have 7 drivers in my family and we all have cars and I buy cars all the time. It started with me making an int WOW what a great place to buy a car. I have 7 drivers in my family and we all have cars and I buy cars all the time. It started with me making an internet inquiry and Airanna got back to me right away she said that they had several of the Sonata Sport which I was interested in. I told her that I had prices from several dealers and she said that they would beat them. ( I have heard that many times before) I went to two dealers this week and left after a bait and switch at one and the other said I needed to pay $2500 for etch. So I made the trip to Sansone Hyundai I made an appointment and was told to see a Manager Ed Rubino. My wife and I were greeted by a salesman named Tom Peoples I told him I needed to see Ed and he brought me right to him, he knew I was coming and greeted us and said Tom would help us. I told Tom that I did not have much time and I wanted to buy a car and get out asap. The car was in stock they did not try to switch it and they honored the price that I received earlier in the day. Well are night got better and better and as time went buy, I asked Ed for a little better price and he saved us another $300 so we shook hands and Tom started the paper work and I did not have to tell him again that I wanted to leave asap so another salesman named Ryan Fox took the car to get cleaned, when Ryan came back he took my wife over to the computer to set up the blue link while I was on the phone with the insurance company and gave Tom everything he needed to get the deal done. He gave all the paperwork to Al Florence in the F&I dept came back right away and took out all the books and went over all of them. Both my wife and I then went in to F&I and Al was so nice and he did our paperwork as fast as he could and explaining everything. I gave him a check signed the contracts and we were done WOW just what we wanted! Next Tom took us to the nice cleaned Sonata and went over the whole car. We were out of the dealership in about 1.5 hours I think a record for us. My hats go off to Sansone Hyundai and Mr Sansone should be very proud of his employees from the General manager Ed Rubino, F&I Manager Al Florence, the Salesman Tom Peoples and to salesman Ryan Fox who did not need to help but he did and last to Airanna for all her help, What a great team effort. It just shows TEAM WORK MAKES THE DREAM WORK Thanks to everyone for your help and I would buy another car from you anytime More

great experience I felt like the moment I walked in they took me seriously as a female buyer. I also appreciated that they bargained with me right away and gave me the I felt like the moment I walked in they took me seriously as a female buyer. I also appreciated that they bargained with me right away and gave me the final price without going back and forth a million times. They also searched out the car I wanted. Everyone was very nice and efficient as well. More

Great dealership and employees Had a fantastic experience. Definitely recommend. Steve C helped us and was extremely helpful in finding us the right deal for us. Terry Chung was als Had a fantastic experience. Definitely recommend. Steve C helped us and was extremely helpful in finding us the right deal for us. Terry Chung was also very helpful with the finance options More

Definitely the spot u will meet your needs. Great all around. I felt comfortable, much respect from everybody .. Me and my girlfriend both brought a car from here. Go right in they welcome ever Great all around. I felt comfortable, much respect from everybody .. Me and my girlfriend both brought a car from here. Go right in they welcome everybody with open arms. More

Seized Engine at 43,000 on 2013 Hyndai Sonata 2013 Hyundai Sonata Approx. 43,000 miles- well within the advertised 60,000 bumper to bumper warranty. On July 4,2015, just after 11pm I was t 2013 Hyundai Sonata Approx. 43,000 miles- well within the advertised 60,000 bumper to bumper warranty. On July 4,2015, just after 11pm I was traveling on US Route 1 in New Brunswick NJ I exited US 1 on to NJ 18 North.As I accelerated to merge with the Rt 18 traffic, the vehicle suddenly lost all power.I was unable to maneuver to the side of the road and came to a stop just before the exit ramp to US 1 south.Heavy traffic was passing me on both sides. I turned on the emergency flashers and unsuccessfully attempted to re start the vehicle. I stayed in the car and called 911.Suddenly, black smoke billowed out from under the hood. The acrid smell was that of an electrical fire. I feared being trapped in a fire. I exited the vehicle, barely avoiding the oncoming traffic. A few minutes later the New Brunswick fire department arrived on the scene. The New Brunswick police arrived shortly thereafter. They were able to roll the vehicle backwards to the side of the road. I was not permitted by the police to call Hyundai Roadside Service or AAA due to the dangerous location of the incident. The police called for a local tow truck and the vehicle was towed to my driveway. Hyundai Roadside service refused to pick up the vehicle until Monday morning. On Monday, July 6th, I waited from 8am until 11am before a service person, Luis Martins, spoke with me. He told me the the engine had seized because I had not changed the oil and he showed me "sludge" on the engine. I told him that the oil had been changed in April and that I had the receipt to prove it. He began to rudely tell me that the service manager would not be in until tomorrow. He told me that i would need to speak to him tomorrow because he would need to "call the district office". I was told that "all 3" of the dealership's loner cars were out and were not expected back in. I was told to go rent a car from the Rental company onsite. . I was told that the service manager, "Patrick", would call me today. (to be continued) More

Experience Jae Choi is commendable in his customer interaction. He is professional and pleasant to talk with. Jae is truly a great asset to this company. Jae Choi is commendable in his customer interaction. He is professional and pleasant to talk with. Jae is truly a great asset to this company. More

It was a pleasant and painless experience My experience was great, Jai was helpful, patient and friendly and made it possible for us to choose the best car for our needs. Terry was also great My experience was great, Jai was helpful, patient and friendly and made it possible for us to choose the best car for our needs. Terry was also great with getting us through the financial process smoothly. I'm very happy with the car and how simple the process was. Thanks! More

Great experience I went in looking for one car and walked out with a brand new car. he was very pleasant very knowledgeable and honest. I was expecting someone to be p I went in looking for one car and walked out with a brand new car. he was very pleasant very knowledgeable and honest. I was expecting someone to be pushy and annoying but he was so pleasant i never considered going anywhere else. More