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Sandy Sansing Ford Lincoln

Daphne, AL

4.3
199 Reviews

27180 Hwy 98

Daphne, AL

36526

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Showing 199 reviews

December 20, 2023

Wynn Pierce was excellent to work with during our purchase! I absolutely recommend him and Sandy Sansing of Daphne! More

by Wes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wynn,Pierce, Lauren Boston
Dec 21, 2023 -

Sandy Sansing Ford Lincoln responded

We are happy you found our staff to be so supportive during your experience here. Your satisfaction is our top priority. We are happy to pass along your comments to the team and hope to be of service to you in the future.

December 14, 2023

I have been trusting Sandy Sansing Ford for service on my Ford trucks for over 2 years. The service dept. staff are very attentive and the Automotive Techs are the best in the business. Thank you Sandy Sansi More

by C Jaynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Buck
Dec 14, 2023 -

Sandy Sansing Ford Lincoln responded

We're delighted by your glowing 5-star review! Thank you for choosing Sandy Sansing and sharing your positive experience. We appreciate your support and look forward to exceeding your expectations again.

December 13, 2023

Everything went great. Easy to work with. Very flexible. Mike and Josh were awesome. Highly recommend More

by Jef
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 14, 2023 -

Sandy Sansing Ford Lincoln responded

Thank you for highlighting some of our staff who helped make this such a great experience! We hope that we can assist you again in the future!

December 13, 2023

I have purchased the last 6 new vehicles from Sandy Sansing Ford and bmw and will continue to use Sandy Sansing ford More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew, Lauren Boston
Dec 14, 2023 -

Sandy Sansing Ford Lincoln responded

Thank you for your fantastic 5-star review! We're thrilled you enjoyed our service. Your support means a lot to us and we can't wait to serve you again.

December 12, 2023

Keys were set on counter had ti hit panic button to find far in parking lot, no one bothered to tell me where it was. A large amount of plastic and garbage rolled up on drivers seat and forgotten, rim has a More

by Mgrdawnhr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauren Boston
Dec 14, 2023 -

Sandy Sansing Ford Lincoln responded

Hi, we are disappointed to see your low star rating. We would like to get some more details about your experience with us. Please contact our customer service department with more information.

December 08, 2023

It was a good experience to test drive and buy my new F150 truck with this dealership. The sales team was great and we reached a deal without any pressure. I highly recommend this dealership. More

by Paul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Volkerman
Dec 08, 2023 -

Sandy Sansing Ford Lincoln responded

We're delighted by your glowing 5-star review! Thank you for choosing Sandy Sansing and sharing your positive experience. We appreciate your support and look forward to exceeding your expectations again.

December 01, 2023

The service area is overwhelmed so getting appointments and service is difficult. The service coordinators do a good job once you are in the queue. More

by Dxstrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trista Gibson
Dec 05, 2023 -

Sandy Sansing Ford Lincoln responded

Thank you so much for your 4 star rating and kind words. We appreciate you taking the time to leave us this review. We hope you give us another opportunity to service your vehicle again in the future.

December 01, 2023

Everything asi expected,great Appointment on time I really don’t have anything to write All perfect as I said before More

by philiprossbarker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Boston
Dec 01, 2023 -

Sandy Sansing Ford Lincoln responded

We're delighted by your glowing 5-star review! Thank you for choosing Sandy Sansing and sharing your positive experience. We appreciate your support and look forward to exceeding your expectations again.

November 04, 2023

Three days after receiving a routine oil change I began to smell oil. There were no warning lights on but it turned out oil was spewing from an improperly placed oil filter. They didn’t even bother to reat More

by Melowens29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer b in the service dept was very friendly and helpful.
Nov 24, 2023 -

Sandy Sansing Ford Lincoln responded

Hi Melowens29, dealership management has been in contact with you regarding this concern and we are in the process of resolving the issue. This was caused by a faulty part that was sent to us beforehand, which we were not aware of until after putting it in your vehicle and the issue occurred. We appreciate your patience while we work to get this situated for you.

More
October 23, 2023

They sell you on the fact there are many dealerships and you are part of the family. However after I spent 70k on a car the dealership provides no loaners to use for warranty work. I put off warranty work f More

by beaupre
Recommend Dealer
No
Employees Worked With
Lauren Boston
Oct 23, 2023 -

beaupre responded

I have to rent a car and spent 100s of dollars to rent a car on my own. You would think that with over 13 dealerships they would have loaners.

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