
Sandy Sansing Ford Lincoln
Daphne, AL
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I have been trusting Sandy Sansing Ford for service on my Ford trucks for over 2 years. The service dept. staff are very attentive and the Automotive Techs are the best in the business. Thank you Sandy Sansi Ford trucks for over 2 years. The service dept. staff are very attentive and the Automotive Techs are the best in the business. Thank you Sandy Sansing!! More
Keys were set on counter had ti hit panic button to find far in parking lot, no one bothered to tell me where it was. A large amount of plastic and garbage rolled up on drivers seat and forgotten, rim has a far in parking lot, no one bothered to tell me where it was. A large amount of plastic and garbage rolled up on drivers seat and forgotten, rim has a large gouge in it and I will never recommend or come back to this business. More
It was a good experience to test drive and buy my new F150 truck with this dealership. The sales team was great and we reached a deal without any pressure. I highly recommend this dealership. F150 truck with this dealership. The sales team was great and we reached a deal without any pressure. I highly recommend this dealership. More
The service area is overwhelmed so getting appointments and service is difficult. The service coordinators do a good job once you are in the queue. and service is difficult. The service coordinators do a good job once you are in the queue. More
Three days after receiving a routine oil change I began to smell oil. There were no warning lights on but it turned out oil was spewing from an improperly placed oil filter. They didn’t even bother to reat to smell oil. There were no warning lights on but it turned out oil was spewing from an improperly placed oil filter. They didn’t even bother to reattach the engine cover. Who knows where that is. My 2022 Bronco with not even 20000 miles on it is still stranded with oil splatter everywhere and no oil left because it is a weekend and there is no manager on site. On top of that they make it almost impossible to get roadside service or a rental car without overcharging even though the services are included in the extended warranty. Why would I want to pay up front and be reimbursed for these services when the service department screwed up so badly? More
They sell you on the fact there are many dealerships and you are part of the family. However after I spent 70k on a car the dealership provides no loaners to use for warranty work. I put off warranty work f you are part of the family. However after I spent 70k on a car the dealership provides no loaners to use for warranty work. I put off warranty work for this reason as its an hour from my home. Now I have to rent a car and spent 100s of dollars to rent a car on my own. You would think that with over 13 dealerships they would have loaners. More