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Sandy Sansing Ford Lincoln

Daphne, AL

Overview
Reviews
4.3
199 Reviews
Call Dealership (251) 626-7777

27180 Hwy 98

Daphne, AL

36526

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Showing 199 reviews

February 20, 2024

Scheduled appointment and check in was fast. Finished service on vehicle earlier than expected. They keep me updated on everything I need. More

by bcochran251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Boston
Report | Print
Feb 22, 2024 -

Sandy Sansing Ford Lincoln responded

Hi, thank you for letting us know how we did! We strive to provide fast and efficient service. We appreciate your business and hope you have a great day!

February 17, 2024

Friendly, notify of findings and cost. Review options. Allow customers to be part of the process. More

by philomenia464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer, Service Dept
Report | Print
Feb 20, 2024 -

Sandy Sansing Ford Lincoln responded

Hi, thank you for taking the time to write this review! We appreciate your business and hope you have a wonderful day!

February 16, 2024

Service department is top notch. They get you in fast and solve the problem quickly and efficiently. More

by brettlemire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Buck
Report | Print
Feb 20, 2024 -

Sandy Sansing Ford Lincoln responded

Hello! Thank you for letting us know how we did! We are happy to hear that our service department fixed your vehicle's issues fast and efficiently. We hope you have a great day!

February 05, 2024

Great job! Back to me when promised.Would choose this dealership for my repair and service again. More

by marjon.breland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Buck
Report | Print
Feb 06, 2024 -

Sandy Sansing Ford Lincoln responded

Hi, thank you for your 5-star review! We are glad to hear that you had a good experience with us! We appreciate your business and hope to assist you in the future.

January 25, 2024

Great customer service. Steve kept me informed and always treated me with respect. He is a great asset to your team. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve - service dept. Customer rep, Lauren Boston
Report | Print
Jan 25, 2024 -

Sandy Sansing Ford Lincoln responded

Hi Eric! Thank you for writing your positive review! We are pleased to hear that Steve was informative and treated you with respect! We hold our customer service in high regard. We hope to continue to serve you in the future.

January 25, 2024

I don’t live in the area, but was visiting when I had a problem. They were courteous and prompt. We made an appointment, they let me know what the situation was, and what it would cost, and they repaired t More

by dr.woodson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Jan 25, 2024 -

Sandy Sansing Ford Lincoln responded

Dr. Woodson, we are so happy to hear that you had a good experience with us while visiting! Thank you for taking the time to write your review. We appreciate your business!

January 24, 2024

Service department very attentive and sales staff……. . very professional! Credit manager was very helpful in explaining all the terms and conditions More

by George
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Boston
Report | Print
Jan 25, 2024 -

Sandy Sansing Ford Lincoln responded

Hello George! Thank you for your honest review! We are glad you had a good experience with us and hope to serve you again in the future.

January 20, 2024

The maintenance of my vehicle was performed in a professional manner. I will continue to use this dealership for maintenance on my vehicle. More

by tinesler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Keene
Report | Print
Jan 25, 2024 -

Sandy Sansing Ford Lincoln responded

Hello, we are happy to hear that you had a positive experience at our dealership! Thank you for writing this review, we appreciate your business!

January 05, 2024

They were efficient in the time it took to get my vehicle back. Very courteous and professional. However, all of the issues I had were not resolved. I will have to check with another Ford dealership. More

by F150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Jan 25, 2024 -

Sandy Sansing Ford Lincoln responded

Hi, thank you for your honest review. We are glad to hear that our staff was courteous and professional. If we can assist you further regarding your vehicle, please contact us and we would be happy to help!

December 29, 2023

Seamless process. Amazing dealership! Very helpful and informative with the ordering. Sher has been amazing over the Bronco order. More

by carlos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sher and Dylan
Report | Print
Dec 29, 2023 -

Sandy Sansing Ford Lincoln responded

Hey Carlos! Thank you so much for your 5-star review! We appreciate your business and highlighting our staff that's made your experience with us sufficient to your needs. Have a great day!

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