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Sandy Sansing Ford Lincoln
Daphne, AL
238 Reviews
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Showing 238 reviews
March 02, 2026
Sir/Madam: I write this to give a voice to those seldom heard but often disregarded and mistreated by dealerships. I arranged with the Daphne Dealership to purchase a 2026 Lincoln Aviator Reserv seldom heard but often disregarded and mistreated by dealerships. I arranged with the Daphne Dealership to purchase a 2026 Lincoln Aviator Reserve for $81,900.00 before reduction and trade in. I sent an electronic $1000.00 deposit to hold the vehicle for three days, picking up on February 27, 2026. All financial arrangements had been confirmed between the dealership and USAA. I arrived at the dealership this morning around 11:45. I met with Jonathan Howze. After welcoming me, he proceeded to tell me the vehicle had been sold the day before. He then tried to offer me a cheaper vehicle at the previously agreed upon price for the more expensive vehicle I had reserved with my deposit. No one called me to tell me the vehicle was sold, instead they waited for me to drive from Pensacola to tell me. When I asked why make a deposit there was no response. This bait and switch action is indicative of top down mismanagement and complete disregard for the customer. I could not nor would ever purchase or recommend a Sansing dealership, being a disabled veteran and making the trip for no reason was a slap in the face and show a disregard for military members. I don’t expect a response - the Daphne Dealership made that clear by their actions. Respectfully, John Hudson More
by KAYAKERFL
Employees Worked With
Jonathan Howze
February 08, 2026
This was the absolute best and easiest experience in buying a truck! My wife and I had been looking for a truck for our son and didn't have a lot of luck until coming here. Mack Flowers was the salesman buying a truck! My wife and I had been looking for a truck for our son and didn't have a lot of luck until coming here. Mack Flowers was the salesman we worked with. He didn't try to give us any type of sales pitch, instead he was just honest and straightforward and gave us a good deal on the truck we wanted! Tim with financing was also great to work with and made sure everything was taken care of for us. We thought that buying our son his first vehicle was going to be difficult and stressful, but it was the best day we could have hoped for because of everyone here at Sandy Sansing Ford. I even got to catch a lot of college basketball in there while waiting... So it was a win for everyone! I highly recommended this dealership to anyone looking for great vehicles and even greater prices! Huge thank you to Mack and Tim for making this happen, and we can't wait to see our son's reaction to his new truck tonight! More
by Adam Reynolds
Employees Worked With
Mack Flowers, Tim Muse, Adam
January 20, 2026
Great experience start to finish! Got a great interest rate and trade in amount. Highly recommend for your next car! No high pressure sales pitch, just a fair deal with friendly peop Got a great interest rate and trade in amount. Highly recommend for your next car! No high pressure sales pitch, just a fair deal with friendly people. More
by sbgrigg
Employees Worked With
John Torres sales, Andy in finance.
December 30, 2025
This was the absolute BEST experience I’ve had when purchasing a vehicle. Normally you are there for HOURS but we had the BEST salesman ever. He made it painless and quick Definitely will recomme purchasing a vehicle. Normally you are there for HOURS but we had the BEST salesman ever. He made it painless and quick Definitely will recommend Sandy Sansing to everyone More
by Kraugirl
Employees Worked With
Jeff Toney
December 27, 2025
Purchased 2025 F-150 Platinum on December 6, 2025. Multiple cosmetic defects from dealer’s handling acknowledged by GM but remain unresolved after 3+ weeks. While waiting with their driver for a retu Multiple cosmetic defects from dealer’s handling acknowledged by GM but remain unresolved after 3+ weeks. While waiting with their driver for a return call from sales manager regarding repair options, corporate office representative (Kelly) called and falsely accused me of ‘holding their driver hostage’ and ‘refusing to return loaner keys.’ She threatened that ‘someone is going to go to jail.’ We were simply waiting for a promised callback. I filed a police report to document this false accusation and intimidation attempt. Additionally: Still missing warranty documentation. Temp tags expired 12/26/24, still no registration received - truck is now illegal to drive. Dealership uses intimidation tactics against customers, fails to repair acknowledged damage, and fails to complete basic sale requirements. Avoid More
by Jebus141
Employees Worked With
Daphne
